Question posted by mdflory on February 18th, 2014
How Do I Contact Help Via Email
I deployed, bought wifi service, tried to log on to my msn.com account, and they said they noticed something funny, so I needed to verify the account. Filled out the form, and it comes back that I have provided insufficient info. They want to know the last three emails I sent....a month ago when I had access... I don't remember. When I try to "sign in" to the solution center, it loops me back to the verification process. I can't get a solution without signing in but the problem I need a solution for is that I can't sign in. I don't have phone service in Afghanistan so need to connect via webpage or email. How do I contact them to get my account unfrozen?
Current Answers
Answer #1: Posted by TheWiz on February 18th, 2014 9:03 AM
TheWiz
Member since:
October 13th, 2011 Points: 25,383,424
Member since:
October 13th, 2011 Points: 25,383,424
They probably want to verify your identity because you are trying to log in from another country. Your best bet would be to contact Microsoft using the Live Chat.
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