Logitech Harmony 550 Support Question
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Question posted by mlucas1967 on February 18th, 2016
Had The Remote For Years. It Just Suddenly Went Into Safe Mode When I Changed Ba
Current Answers
Answer #1: Posted by aureliamarygrace on February 18th, 2016 8:54 PM
If Harmony stops sending commands or is not responding we recommend rebooting your remote, keyboard or restarting Harmony App. You will not lose any device or Activity information. You need to power off all of your devices such as your television and AV receiver. It will assume everything is in a powered off state after Harmony reboots.
Harmony is frozen or not responding
If this does not resolve the issue, re-syncing your Harmony remote is recommended on the MyHarmony desktop software, as this will restore a possible corrupt firmware or configuration.
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