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LiftMaster 8550 Support Question

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Question posted by lcroom4830 on September 14th, 2014

Just Installed 8550. Getting Code 11 And 12. Door Will Not Close With Remote. Se

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Answer #1: Posted by TommyKervz on September 15th, 2014 5:07 AM

This answer was accepted by the poster of the original question.

TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813

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follow the instructions below

http://www.manualslib.com/manual/442900/Liftmaster-8550.html?page=35#manual

Hope that is helpful.
Kervz at www.satechhelp.co.za

Related LiftMaster 8550 Manual Pages

8550 Manual - Page 1

... is located on the left side panel of your garage door opener. ■ This garage door opener is to be used ONLY with MyQ™ and Security✚®2.0 accessories. ■ DO NOT enable the Timer-To-Close feature if you are installing the garage door opener on a one -piece door. Belt Drive Garage Door Opener Model 8550 FOR RESIDENTIAL USE ONLY Write down the following...

8550 Manual - Page 2

... and remove ALL ropes connected to garage door BEFORE installation and operating garage door opener to avoid entanglement. 5/32 3/16 5/16 12 To prevent damage to garage door and opener: • ALWAYS disable locks BEFORE installing and operating the opener. • ONLY operate garage door opener at 120 V, 60 Hz to loosen, move or adjust garage door, door springs, cables, pulleys, brackets or...

8550 Manual - Page 3

... door opener K J. Header bracket B. Straight door arm A B CF G D E F. Pulley and bracket C. Door bracket D. Emergency release rope and handle H. Rail I 3 MyQ™ AND SECURITY✚®2.0 ACCESSORIES 880LM Smart Control Panel® 895MAX Remote Control 829LM Garage Door Monitor Hardware Assembly H1 Hex Screw #8x3/8" (3) [packed with the sprocket cover] Installation...

8550 Manual - Page 6

...floor. 6. They could result in garage door or opener mechanisms. 9. Upon completion of garage door. 12. Install garage door opener only on the floor. 13. Mount the emergency release within sight of the garage door. • out of reach of the door. 10. Door MUST reverse on.contact with vehicles to -Close functionality if operating either one -piece door, visit www.liftmaster.com for...

8550 Manual - Page 11

...(100 watt maximum), into the light socket. 6.3 Rotate the lens up . Trolley Release Arm 11 NOTE: The use of the emergency release rope through the handle. bulbs may overheat the end ... match or lighter to disengage trolley ONLY when garage door is CLOSED. If rope knot becomes untied, you could result in the trolley release arm. 6 Install the light bulbs 6.1 Pull on the top ...

8550 Manual - Page 12

... edge of the bracket 2"-4" (5-10 cm) below the top edge of the door, OR directly below any structural support across the top of the top panel. Installation 8 Install the door bracket Fiberglass, aluminum or lightweight steel garage doors WILL REQUIRE reinforcement BEFORE installation of Garage Door 12 proceed to two or three vertical supports. In this case you will not...

8550 Manual - Page 14

... bottom screw, allowing 1/8 inch one end of the door at the garage door opener in a later step. Use the existing holes in sight until completely closed. can be connected to either screw. 7/16" (11 mm) PRE-WIRED INSTALLATIONS: Choose Wall any other Security+®2.0 door controls. • Install door control within sight of garage door, out of reach of children at a minimum...

8550 Manual - Page 15

... for the top screw. 1.8 Position the bottom hole of the wire near the garage door opener. 7/16" (11 mm) H15 GANG BOX 2.3 Connect the wire to the red and white terminals on the garage door opener. Install the Door Control k 1.5 Position the bottom hole of the door control over the screw and slide down into place. 1.6 Lift the push bar...

8550 Manual - Page 19

... the sensor bracket. H13 2 Wire the Safety Reversing Sensors OPTION A INSTALLATION WITHOUT PRE-WIRING PRE-WIRED INSTALLATIONS: If your garage already has wires installed for the safety reversing sensors, refer to the garage door opener. Twist the white wires together. HARDWARE H17 H17 (10) Insulated Staple 7/16" (11 mm) 2.3A Insert the white wires into the grey terminal...

8550 Manual - Page 20

... wires previously chosen for the safety reversing sensors. Not Provided White Yellow (for example) White/Black Safety reversing sensor wires Purple (for example) Pre-installed wires 2.4B At the garage door opener, strip 7/16 inch (11 mm) of insulation from each end. Yellow Yellow (for example) Purple (for example) Purple RED WHITE WHITE GREY 7/16...

8550 Manual - Page 21

... time. THERE ARE TWO OPTIONS FOR CONNECTION POWER: OPTION A TYPICAL WIRING 1.1A Plug in the garage door opener into a grounded outlet. 1.2A DO NOT run garage door opener at this time. Be sure the opener is required by your local code, refer to install the proper outlet. If the plug doesn't fit into a grounding type outlet. To make it...

8550 Manual - Page 26

... the battery compartment with local codes for disposal instructions. 1 Install the battery 1.1 Unplug the garage door opener. 1.2 Open the light lens on battery power or will take 24 hours to test the battery. The battery status LED will either glow solid orange indicating opener is unplugged. 2.2 Open and close the door using the remote control or door control. The battery will flash...

8550 Manual - Page 28

ALWAYS keep garage door in sight until completely closed . If possible, use emergency release handle to door travel. 4. Garage door MUST reverse on contact with garage door control push buttons or remote controls. 3. ALWAYS KEEP GARAGE DOOR PROPERLY BALANCED (see page 2). This operator system is CLOSED. DO NOT enable the Timer-to garage door opener BEFORE making ANY repairs or ...

8550 Manual - Page 29

...-to the door closing , the door will turn on your remote control, which changes with the garage door opener light bulb; The sleep mode shuts the garage door opener down direction. 29 as the light bulb turns off the sensor LEDs will reverse. When the door is activated the door will enter sleep mode when the door is fully closed and the garage door opener is closed . If...

8550 Manual - Page 30

... the navigation buttons: LEARN A DEVICE Any compatible remote controls, wireless keyless entry, or MyQ™ accessories can be installed in good working condition. The duration of closing the door. vacation). The screen on . A maintenance alert message will turn the garage door opener lights on the screen indicating the garage door opener may take up to make selections and...

8550 Manual - Page 33

... the Memory ERASE ALL REMOTE CONTROLS AND KEYLESS ENTRIES 1 Press and hold the learn button on garage door opener until the learn LED goes out (approximately 6 seconds). 2 Immediately press and hold the learn button on garage door opener until the learn LED goes out. All codes are now erased. The Learn LED will activate. The garage door opener will light. Reprogram...

8550 Manual - Page 35

... wire. DIAGNOSTIC UP CODE ARROW DOWN ARROW SYMPTOM CAUSE RESOLUTION 1-1 1 FLASH 1 FLASH The garage door opener will not The wires for the door Inspect door control wires for a short (staple in wire), replace wire (22 gauge wire) as needed . Close the garage door using the remote control or the door control. After installing new door control wires, if door control still does...

8550 Manual - Page 36

...off when the door is open and close the door. Troubleshooting DIAGNOSTIC UP CODE ARROW DOWN ARROW SYMPTOM CAUSE RESOLUTION 3-3 3 FLASHES 3 FLASHES The garage door opener is idle and the battery LED is working properly. If problem persists remove the sensors apparent reason while temporarily obstructed from your door is closing , secure rails or re-install the sensor brackets...

8550 Manual - Page 37

... 5 Remote Control Visor Clip 29B137 9 6 Safety Sensor Bracket 41A5266-1 7 Safety Sensor Kit 41A5034 8 Receiving and sending sensors with 3 feet (.9 m) 2-conductor wire 10 11 8 Straight Door Arm 178B34 9 White and Red/White Wire 41C5141-1 10 3V2016 Lithium Battery 10A19 11 Battery Backup 485LM Contact Information Address repair parts order to your garage door opener while...

8550 Manual - Page 38

Repair Parts Garage Door Opener Parts 11 9 4 3 1 12 5 2 10 4 3 7 8 6 38 DESCRIPTION 1 Sprocket and Sprocket Cover with Screws 2 End Panel with labels, battery cover and light socket 3 Light Lens 4 Light Socket 5 Transformer 6 Cover 7 Motor and Travel Module 8 Travel Module 9 End Panel with all labels and light socket 10 Receiver Logic Board 11 Line Cord 12 Filter Board with Screws...