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Lexmark X2690 Support Question

Lexmark X2690 Support Question

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Question posted by lorcarlaw on October 23rd, 2012

Why Won't The Printer Print Color Documents In Color And Not Black And White?

The printer no longer prints in color. I have replaced the color catridge because I thought maybe the ink was dried out, even though it showed a full color catridge. The print in black and white box is unchecked therefore that's not the issue. Any suggestions to solve the problem is greatly appreciated.

Current Answers

Answer #1: Posted by LexmarkListens on October 23rd, 2012 1:29 PM
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Does it print the entire document in black and white or it just doesn't print the text/image that are in color?

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Related Lexmark X2690 Manual Pages

User's Guide - Page 3

... software...20 Using the Macintosh printer software...21 Loading paper and original documents 23 Loading paper...23 Loading various paper types...23 Loading original documents on the scanner glass 26 Printing 28 Printing basic documents...28 Printing a document...28 Printing Web pages...28 Printing multiple copies of a document...29 Collating printed copies...29 Printing the last page first...
User's Guide - Page 4

...39 Scanning 40 Scanning original documents...40 Canceling scan jobs...41 Faxing 42 Sending a fax...42 Receiving a fax automatically...42 Maintaining the printer 44 Maintaining print cartridges...44 Installing print cartridges...44 Removing used print cartridges...45 Refilling print cartridges...46 Using genuine Lexmark print cartridges...46 Wiping the print cartridge nozzles and contacts ...46...
User's Guide - Page 10

...Note: If you want to connect the printer to a computer, use the setup documentation and the printer software CD that came with the printer. 1 Unpack the printer. 4 1 2 1 3 3 2 1 Print cartridges Note: Contents, such as a copier only Use the following instructions if you about the printer software being installed. Setting up the printer Bypassing security warnings during software installation...
User's Guide - Page 13

8 Remove the tape from the color cartridge, insert the cartridge in the right carrier, and then close the color cartridge carrier lid. 9 Close the printer, and then load paper. 1 2 3 13
User's Guide - Page 17

...4 7 5 6 Press 1 To Start a color copy of a document or photo. 2 Start a black-and-white copy of a document or photo. 3 Start a 4 x 6-inch color photo copy. 4 Scan a document or photo to the computer. 5 Load or eject paper. 6 • Turn the printer on or off. • Cancel a print, copy, or scan job in progress. • Reset the printer. 7 Cancel a print, copy, or scan job in...
User's Guide - Page 18

... Determine the number of copies to be printed. 2 The • Determine if the color print cartridge needs to be replaced. light • Determine if the black or photo print cartridge is missing or invalid. 3 The • Determine if the black or photo print cartridge needs to be replaced. light • Determine if the color print cartridge is missing or invalid. 18
User's Guide - Page 19

....lexmark.com. 2 From the home page, navigate through the menu selection, and then click Drivers & Downloads. 3 Choose the printer and the printer driver for Windows Vista users. To use of the advanced XPS color and graphics features that automatically appears. 4 Double-click the Install icon. 5 Follow the instructions on the screens. Notes: •...
User's Guide - Page 20

... provides an overview of these functions. Using the Windows printer software When you do. d Double-click xps, and then click Open. Use the LexmarkTM Productivity Studio or Lexmark FastPics Lexmark Fax Solutions Software To • Scan, copy, fax, e-mail, or print a photo or document. • Transfer photos. • Make photo greeting cards. •...
User's Guide - Page 21

... Macintosh printer software Use the To Print dialog Adjust the print settings and schedule print jobs. These applications are also installed with a document open, a Printing Preferences dialog appears. Use the Printing Preferences Lexmark Wireless Setup Utility To When you want to use. Printer Services dialog • Access the printer utility. • Troubleshoot. • Order ink or...
User's Guide - Page 28

...d Click Print. Printing Printing basic documents Printing a document 1 Load the paper. 2 Do one of the following to create a printer-friendly version of any printer software dialogs. Printing Web pages If you chose to install the Lexmark Toolbar software for your Web browser, then you can use it to print: Using Windows a With a document open in a Windows program , click File ΠPrint...
User's Guide - Page 32

...; If you are using. c Under Hardware and Sound, click Printer. The print queue dialog appears. 2 Do one of the following : • If you want to cancel all print jobs in the queue, click Printer Œ Cancel All Documents. 32 b Click Settings Œ Printers. 2 Right-click the printer name, and then select Open. 3 Do one of the following...
User's Guide - Page 33

... the printable side, then see the instructions that you are fade- Printing photos using printer software 1 Load photo paper with the glossy or printable side facing you. (If you want to work with Lexmark's evercolorTM inks for eye-catching, color-rich results. Printing specialty documents Choosing compatible specialty paper types • Heavyweight matte paper-A photo paper...
User's Guide - Page 36

...of the label sheet feeds into the printer first. • Make sure the adhesive on the labels does not extend to avoid ink smudging. For more drying time. The Define Custom Paper Size ... in the printer. Using Macintosh 1 With a document open , click File Œ Print. 2 Click Properties, Preferences, Options, or Setup. Remove each label sheet as it exits, and then allow it to dry to within ...
User's Guide - Page 37

... an empty location for your printer model. If the printer folder is the year that the printer was installed. Select the setting that you want to delete, and then click Delete. 37 Printing other specialty documents When you installed the printer driver, some printer software was installed that may help you print specialty documents such as booklets, posters, iron...
User's Guide - Page 39

... copies that you want appears on the display. 4 Press to start a color copy or to print more than one copy, press until the number of copies that you want to start a black-and-white copy. Copying Making a copy 1 Load paper. 2 Load an original document facedown on the scanner glass. 3 If you want appears on the...
User's Guide - Page 45

... your hands out from the back and bottom of the color cartridge, insert the cartridge in the right carrier, and then close the color cartridge carrier lid. 4 Remove the tape from underneath the scanner unit. 1 2 3 Removing used print cartridges 1 Make sure that the printer is on. 2 Lift the scanner unit, and then press down...
User's Guide - Page 46

... caused by non-Lexmark ink or print cartridges. Lexmark's warranty does not cover damage caused by a refilled cartridge. Note: If you are printing from appearing again for the indicated cartridge(s): • Replace your cartridge(s) with water, and then place the cloth on a flat surface. 46 Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper...
User's Guide - Page 47

... from the printer except to two more times. 9 If print quality is dry before placing the document on the scanner glass. 47 The cartridges do not print correctly if ... dry completely. 6 Reinsert the print cartridge(s), and then print the document again. 7 If the print quality does not improve, clean the print nozzles, and then try printing the document again. 8 Repeat step 7 up to replace...
User's Guide - Page 48

... cartridges Lexmark 2600 Series models Item Black cartridge Black cartridge2 Part number 14A 14 Average cartridge standard page yield 1 For page yield values, refer to the printer before beginning a new print job. Color cartridge 15A Color cartridge2 15 Photo cartridge 31 Not applicable 1Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711...
User's Guide - Page 68

... 39 B banner paper, loading 26 buttons, control panel 4 x 6 color copy 39 buttons, printer control panel 4 x 6 Copy 17 Black Copy 17 Cancel 17 Color Copy 17 Paper Feed 17 Power 17 Scan 17 Up arrow 17 C canceling print jobs 32 scan job 41 cards loading 25 cartridges, print installing 44 ordering 48 preserving 47 removing 45 using...

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