Lexmark X264dn Support Question
Lexmark X264dn Support Question
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Question posted by jmhowdeed3 on May 15th, 2014
How To Correct Load Paper Error On Lexmark X264dn
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Related Lexmark X264dn Manual Pages
User's Guide - Page 1
Lexmark X264dn, X363dn, X364dn, and X364dw
User's Guide
September 2009
Machine type(s): 7013 Model(s): 231, 235, 432, 436, 43W, d01, d02, gd1, gd2, dn1, dn2, gd1, gd2
www.lexmark.com
User's Guide - Page 2
... your printer's environmental impact 35
Saving paper and toner...35 Saving energy...36 Recycling...37 Reducing printer noise...38
Loading paper and specialty media 40
Setting the Paper Size and Paper Type...40 Configuring Universal paper settings...40 Avoiding jams...41 Loading trays...42 Using a multipurpose or manual feeder...46 Paper capacities...51 Linking and unlinking trays...52...
User's Guide - Page 9
... • Loading paper • Performing printing, copying, scanning, and faxing tasks,
depending on your printer model
• Configuring printer settings • Viewing and printing documents and photos • Setting up and using your new printer right away, use the setup materials that came with the printer and is available on the Lexmark Web...
User's Guide - Page 36
... check its content and format for accuracy. Avoid paper jams
Carefully select and load paper to avoid paper jams. For more ways to reduce your first draft for accuracy
Before printing or making multiple copies of a document:
• Use the Lexmark preview feature, which you can avoid making a paper output of inactivity. • When the printer...
User's Guide - Page 40
... appears.
5 Press the arrow buttons until the correct type appears, and then press .
Loading paper and specialty media
This section explains how to 182 mm (7.17 in.) wide.
Configuring Universal paper settings
The Universal Paper Size is a user-defined setting that lets you want is not available from the Paper Size menu. the largest is on...
User's Guide - Page 41
... . • Do not load too much paper. Loading paper and specialty media
41
Submitting Changes appears, followed by the Universal Setup menu. Submitting Changes appears, followed by the Universal Setup menu.
3 From the Universal Setup menu, press the arrow buttons until the correct unit of measurement
1 Make sure the printer is printing. Make sure the...
User's Guide - Page 42
..., creased, damp, bent, or curled paper. • Flex, fan, and straighten paper before loading it.
• Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or types in the same stack. • Make sure all sizes and types are set correctly in the printer control panel...
User's Guide - Page 43
... loading A6-size paper:
a Squeeze and slide the length guide toward the center of A6-size paper. b Raise the A6 backstop.
Loading paper and specialty media
43 Notes:
• The standard tray accommodates only 150 sheets of the tray to the A5 size position. 2 Squeeze and slide the guides to the correct position for loading A6-size paper...
User's Guide - Page 44
... and forth to loosen the sheets, and then fan them. or A4-size paper based on the standard size for loading paper. Straighten the edges on a level surface.
4 Load the paper stack toward the back of the tray to the maximum fill line; Notes:
• Use the size indicators on the bottom of the tray...
User's Guide - Page 199
... wrapper until On or Auto appears, and then press .
THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY
• Load paper from the entire paper path, and then press .
Paper jam message remains after you solve print quality problems. If these suggestions still do not correct the problem, then contact Customer Support. You may help isolate print...
User's Guide - Page 210
... errors. these available in all countries in certain transactions; References in this statement may be incorporated in conjunction with local law: LEXMARK... property right may be used . For Lexmark technical support, visit support.lexmark.com. Notices
Product information
Product name: Lexmark X264dn, Lexmark X363dn, Lexmark X364dn, Lexmark X364dw Machine type: 7013 Model(s): 231,...
Service Manual - Page 25
...XXX
Compatibility and connectivity
Item
7013-235
7013-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
Datastreams
XPS
x
x
x
x
PCL 6 emulation
✔
✔...x
Ethernet 10/100 Base T
✔
✔
✔
✔
USB-B (hi-speed) device port
✔
✔
✔
✔
Fax functionality
USB-A front host port (low/full speed...
Service Manual - Page 33
...of radiation Liquid crystal display Liquid Crystal Module Laser Diode Light emitting diode Long edge feed Lexmark Embedded Solution (applications) Laser Scanning Unit Low Voltage Low voltage power supply Magenta Megabyte Motor Driver Control Multifunction Device Multifunction Printer Message handling Motor interface Millimeter Modified modified read Multipurpose feeder Modem ready Masked Read Only...
Service Manual - Page 40
...Load the input source with the correct type and size media. • Cancel the current job.
Install Tray or Cancel Printer detects that must be taken:
• Load paper...upper and lower doors are closed. If the device is canceled. Replace the indicated tray. This topic...source of Fax Receive. 7013-XXX
Messages and error codes
User attendance messages
The printer control panel ...
Service Manual - Page 41
... taken:
• Load paper and the job continues. • Press Select ( ), and choose an alternate source for the message to ensure paper is properly fitted in the single sheet feeder (manual feeder). Diagnostics information 2-7 The following :
• Press Select ( ) to clear the message and continue printing. Unsupported USB
Remove the unrecognized device from the...
Service Manual - Page 55
... 100 "shift and reflash" operations as a result of ECC bit corrections
Firmware or controller board errors
959.01 959.02
Controller verification failure of boot code Failure to ...Challenge secret failure
959.23 Self test failed during initialization.
959.24 EEPROM retention error
959.25 Insufficient device space during HW prog
959.26 Incremental counter reset exceeds maximum value
959.27...
Service Manual - Page 76
...the printer. • Make sure the print cartridge assembly is media loaded in the printer feeding multiple sheets. Load Paper displays even though there is installed properly.
2-42 Service Manual
The... correctly.
• Incorrect tray selection or inadequate picking force by unplugging USB and plugging it , and reload. • Check the rubber on the paper feed rolls. The Error ...
Service Manual - Page 83
... issue.
Is the paper damaged? Bad media. Clean the sensors,... paper ...paper to feed into the...errors service check" on page 4-4.
Perform the ADF paper present, scan 1st and scan 2nd sensor tests.
Set the paper guides so they dirty? If the paper is open or ajar? Check the leading edge of the paper...actuators.
If the paper is not feeding ... cover.
If the paper is skewing when fed...
Service Manual - Page 84
... top cover.
See "ADF cable removal" on the ADF separator pad and ADF separator rollers. 7013-XXX
ADF feed errors service check
Step 1 2 3
4 5 6
7 8
9 10
Questions / actions
Yes
No
If the ADF ....
If the paper is skewing when it set correctly? Is it is no issue.
Is paper failing to step 9.
Is the sensor working properly? Check the actuators to see "ADF paper jam service check...
Service Manual - Page 126
...
indicated by correctly loading paper and specialty media in the sources.
• Do not load wrinkled, creased, damp, or curled print media. • Flex, fan, and straighten print media before loading the paper or specialty ... occur with the print media, then try feeding
one sheet at www.lexmark.com for more information about which media provides optimum results for the current printing environment...
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