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Lexmark S315 Support Question

Lexmark S315 Support Question

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Question posted by meredith15929 on July 25th, 2012

I Have A Lexmark S315, Even With New Black Ink, Only Prints Blank Sheets

Fairly new, only 4 months old from Office Depot.  Prints and you can hear the head moving but the pages come out blank. I then bought another new black ink, thinking it was not a good one and the same thing happenswith Black only printing set in properties .  Help! What next???

Current Answers

Answer #1: Posted by LexmarkListens on July 27th, 2012 10:03 AM
This answer was accepted by the poster of the original question.
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Try to perform a maintenance on the cartridges. To do that, on the control panel of your printer, press on Setup > Maintenance > Deep Clean Printhead.


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Related Lexmark S315 Manual Pages

Quick Reference - Page 4

... 2 Double‑click User's Guide. Conserving paper • Print more pages. The Pages per Sheet feature allows you can print up a fax connection, and accomplishing common printer tasks like printing, copying, scanning, and faxing. Help using less ink than one page image on one sheet. Conserving ink • Use Quick Print or Draft Mode. Follow the instructions to a computer program...
Quick Reference - Page 5

... to it. Note: Your printer may move the printer after a specified period of frequently used printer settings available for the following printer models: • Lexmark S315Lexmark S319 Printer features Depending on a wireless network, then you may not come with those settings, you can choose the printer tasks that you purchased. Printer models The installation software CD...
Quick Reference - Page 10

... from the cartridges. 22 Close the printer. 1 2 3 21 Insert each ink cartridge. Notes: • The alignment page prints. • Do not remove the page until the cartridge clicks into place. 23 Press OK to print an alignment page. 3 1 2 Notes: • Insert the color cartridges first, and then the black cartridge. • Insert the new ink cartridges immediately after removing the...
Quick Reference - Page 19

... links are links to predefined Web pages that you purchased. Use Customer Support Lexmark Software Updates Lexmark Online Order Supplies Online Printer Registration Visit Lexmark SmartSolutions To Contact customer support. Download and install the latest printer software. Using the printer software 19 Notes: • Your printer may not come with these applications, depending on the...
Quick Reference - Page 29

... • "Software did not install" on page 29 • "Print job does not print or is missing pages" on page 30 • "Printer is printing blank pages" on page 30 • "Printer is busy or does not respond" on page 31 • "Cannot delete documents from the print queue" on page 31 • "Cannot print through USB" on page 31 29 Installation screen did not install...
Quick Reference - Page 30

.... 4 Turn on , and then open , choose File > Print. 2 From the printer pop-up menu, choose your printer does not appear in Sleep mode. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see the Wireless troubleshooting section. Print job does not print or is printing blank pages Blank pages may have connected to turn off the...
Quick Reference - Page 32

... cmd. 3 Press Enter, or click OK. See the User's Guide on the same wireless network using . For more information on page 12. Print a network setup page to the same wireless network. • The printer is located away from the Active Services list. For Macintosh users 1 From the Apple menu, choose About This Mac. 2 Click...
Quick Reference - Page 33

... network as good or excellent, then another network through a VPN connection, you do not know how to print wirelessly. CHECK IF YOUR ACCESS POINT HAS AN ASSOCIATION/REGISTRATION BUTTON Wireless broadband boxes in Europe, the Middle East, and Africa such as four sets of these devices. 33 MOVE THE COMPUTER AND/OR PRINTER CLOSER...
Quick Reference - Page 34

... network that the computer is displayed in a safe place for Mac OS X version 10.5 or later. Make sure that the printer is connected to is connected to : a From the printer, print a network setup page. The IP address appears as 192.168.0.100. d In the Wireless settings section, look for the SSID. In Mac OS...
User's Guide - Page 6

... updates on our Web site. Conserving paper • Print more than one page image on one side of a sheet of paper. • Print on both sides of the paper manually or automatically (depending on your printer model). • Preview print jobs before printing. About your printer 6 About your printer Thank you print on both sides of the paper. Conserving energy...
User's Guide - Page 9

... printer. Note: Your printer may not come with some of these programs or some of the functions of these programs, depending on the printed warranty that you looking for your region or country can be found on the Support Web site (http://support.lexmark.com) or on the features of Limited Warranty included with this printer...
User's Guide - Page 12

...For page yield information, visit www.lexmark.com/yields. • The cartridges used for printing documents can order a mix of standard ink cartridges and high‑yield ink cartridges, depending on the Lexmark Web site at www.lexmark.com. Ordering and replacing supplies 12 Ordering and replacing supplies Ordering ink cartridges Lexmark S310 Series models (except Lexmark S319) Item Black...
User's Guide - Page 22

... that are links to predefined Web pages that you purchased. Accessing Web links Web links are saved in the printer folder. 1 From the Finder, navigate to visit. Use Customer Support Lexmark Software Updates Lexmark Online Order Supplies Online Printer Registration Visit Lexmark SmartSolutions To Contact customer support. Note: Your printer may not come with these Web links, depending...
User's Guide - Page 39

... the control panel 1 From the printer control panel, navigate to: > Setup > OK > Print Mode Setup > OK > Page Dry Time > OK 2 Press the up menu, choose Long‑Edge binding or Short‑Edge binding. • For Long‑Edge binding, pages are bound along the long edge of the page (left edge for landscape). OK...
User's Guide - Page 48

... > OK > Background Removal Note: For select printer models with a keypad, use this setting to print four page images per sheet. 1 Load paper. 2 Load the original document faceup into five pages if you can copy multiple pages on a sheet of paper. Copying 48 3 From the printer control panel, navigate to: > Copy > OK > Separator Sheets Note: Collate must be placed between...
User's Guide - Page 95

... • "Software did not install" on page 96 • "Print job does not print or is missing pages" on page 96 • "Printer is printing blank pages" on page 98 • "Printer is busy or does not respond" on page 98 • "Cannot delete documents from the print queue" on page 99 • "Cannot print through USB" on page 99 Incorrect language appears on . • Make...
User's Guide - Page 96

..., and then press . Print job does not print or is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the ...If the cable is missing pages If the "Before you reinstall the software, do the following : MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on, and then open the printer. 2 Make sure the ...
User's Guide - Page 106

... Printhead option first to clean the printhead nozzles. Notes: • Cleaning the printhead nozzles uses ink, so clean them only when necessary. • Deep cleaning uses more information, see "Replacing ink cartridges" in the User's Guide. 6 Close the printer. • Visit the Lexmark support Web site at http://support.lexmark.com for more information. A cleaning page prints.
User's Guide - Page 126

... 2 Print a network setup page to see what IP address is currently assigned to the printer. 3 Open a Web browser and then type the printer IP address in response so they are having trouble printing from ...is an updated driver available that the IP address is several years old, then it receives an address. PURCHASE A NEW ROUTER If your router is updated by the manufacturers. Visit the company...
User's Guide - Page 138

... genuine Lexmark 13 certificate request 77 Change to [Size] [Type] Paper 100 Change to [Size] Paper 100 changing default printing mode 42 changing page order 31 changing print order 31 changing Sleep timeout 17 changing wireless settings after installation (Mac) 66 changing wireless settings after installation (Windows) 66 checking ink levels 91 checking an unresponsive printer...

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