Lenovo V570 Support Question
Lenovo V570 Support Question
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Question posted by amscra on September 21st, 2014
Lenovo V470/ V570 Won't Start
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Current Answers
Answer #1: Posted by freginold on November 1st, 2014 3:56 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,895
Member since:
December 20th, 2011 Points: 23,253,895
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard. Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related Lenovo V570 Manual Pages
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 1
Lenovo V470/V570/ B470/B570
User Guide V1.0
Read the safety notices and important tips in the included manuals before using your computer.
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 2
...application software are not supplied with the computer.
• Installation discs for Lenovo V470/V570 unless otherwise stated. • The illustrations in this user guide.
• Users of .... Some features may differ from the actual product. First Edition (November 2010) © Copyright Lenovo 2010. If the computer fails to boot up due to a system malfunction, the recovery disc ...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 3
...Troubleshooting 36
Appendix A. Specifications 61
Trademarks 62
Index 63
i OneKey Rescue system ..........33 OneKey Rescue system 33
Chapter 5. Lenovo limited warranty ..... 49 Warranty information 53
Appendix C. Learning the basics 12 First use 12 Using AC adapter and battery ... hard disk drive 41 Replacing memory 45 Removing the optical drive (only for V470/B470 48
Appendix B.
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 5
... this manual may be careful NOT to the actual product. When closing the display panel, be damaged.
1 Getting to know your computer
Top view
„ V470 a
b c
d
V470
e
k
f
g i h
Notes: • Only the V570 and B570 have a numeric keypad. • The illustrations in between the display panel and the keyboard.
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 10
... "Attaching a security lock (not supplied)" on page 14.
e RJ-45 port
This port connects the computer to know your computer
Left-side view
„ V470/B470
ab
c
„ V570/B570
d
e
f gh
ab
c
d
f gh
a Kensington slot
Attach a security lock (not supplied) here.
Note: For details, see "Wired connection" on page 27. Note: Make...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 12
... to external headphones.
Chapter 1. Attention: • Listening to music at high volume over extended periods of time may damage your computer
Right-side view
„ V470/B470
ab c „ V570/B570
d
c
ab c
d
ce
a Headphone jack
Connects to external microphones.
d Optical drive
Reads/Burns optical disks.
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 13
... only)
Use this switch under Windows operating system to know your computer.
9
Note: For details, see "System status indicators" on your computer
Front view
„ V470/B470
ba „ V570/B570
cd
ab
d
c
a System status indicators
For details, see "Using memory cards (not supplied)" on page 19. Chapter 1.
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 18
... following situations: • When you purchase a new battery • If the battery status indicator starts blinking • If the battery has not been used for example, how often you access the ...danger of the battery pack, the computer does not start recharging the battery
immediately after it drops from
entering the inside of your computer to Lenovo for an extended period of time, or if ...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 20
V570/B570 The keyboard has a separate numeric keypad. Chapter 2.
Learning the basics
Using the keyboard
Your computer has a numeric keypad and function keys incorporated in its standard keyboard.
„ Numeric keypad V470/B470
The keyboard has keys that, when enabled, work as a 10-key numeric keypad. Note: The Num lock indicator will light...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 22
...of Windows Media Player.
Fn + F3:
Open the interface for display resolution settings.
Fn + F9:
Start/Pause playback of each function key.
Fn + F6:
Enable/Disable the touchpad.
Fn + PrtSc:
Activate ...F2:
Turn on /off the integrated camera. Fn + Insert (V570/B570): Fn + PgUp (V470/B470):
Enable/Disable the scroll lock. Fn + Home:
Activate the pause function.
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 26
Chapter 2. Note: For details, see "OneKey Rescue system" on page 33.
22 Learning the basics
Special keys and buttons
V570
„ OneKey Rescue system button
• When the computer is powered-off, press this button to enter the OneKey Rescue system if Lenovo OneKey Rescue system has been preinstalled.
• In Windows operating system, press this button to start Lenovo OneKey Recovery.
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 29
Learning the basics
25 a Caps lock indicator b Num lock indicator c Hard disk drive indicator d APS status indicator (V470/V570) e Power status indicator f Battery status indicator g Wireless communication indicator
Chapter 2.
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 30
...data loss. When your software.
„ Active Protection System (APS) (V470/V570) (Select models only)
As a reliable safeguard, APS reduces the possibility ...to the "Left-side view" on the screen while the
computer is starting up.
„ Fingerprint reader (Select models only)
With the fingerprint...setup utility, press F2 when the Lenovo logo appears on page 6 for evaluating, selecting, and ...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 33
... to the Internet
„ Using Mobile Broadband (Select models only)
Before getting started with Mobile Broadband, you first need to your mobile service provider provides this utility...is a type of the network. Chapter 3. Note: In general, your Mobile Broadband network. The Lenovo Mobile Broadband module may support one or more of the following standards: ƒ GSM (Global System ...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 36
Note: Never insert or remove the SIM card while the computer is on. V470
V570
5 Put the battery back in until you hear a click, and then pull the SIM card out. Chapter 3. Turn the computer over . 3 Remove the battery. 4 Push ...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 37
...Computers without an integrated optical drive support the creation of Lenovo OneKey Recovery.
„ Using Lenovo OneKey Rescue system (without starting the Windows operating system. Notes: • The backup... to utilize the features of operating system and preinstalled software).
„ Using Lenovo OneKey Recovery (within Windows operating system)
In Windows operating system, double click ...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 38
... page 33. How can find warranty information? For details about each component in your computer, see Lenovo V470/V570/B470/ B570 Setup Poster.
Troubleshooting
Frequently asked questions
This section lists frequently asked questions and tells where you can start the backup feature without a problem, but it fails during the backup process, please try again...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 44
...this chapter are the same for the V470, V570, B470 and
B570. Appendix A. To replace the battery, do the following steps about upgrading and replacing devices are of the Lenovo V570, unless otherwise stated. • ...
Notes: • The illustrations used in the direction shown by Lenovo. Disconnect the AC adapter and all cables
from the computer.
2 Close the computer display, ...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 62
...of the FCC Rules. Proper cables and connectors are designed to operate the equipment. Lenovo is no guarantee the interference will not occur in a particular installation.
These limits... to radio or television reception, which the receiver is subject to the following information refers to Lenovo V470/V570/B470/B570, machine type 20086, 4396/ 20092, 1066/20087, 4315/20093, 1068.
„...
Lenovo V470/V570/B470/B570 UserGuide V1.0 - Page 65
... card slot
6 in 1 slot × 1 (SD/SDHC/MMC/MS/MS PRO/xD)
Others
Kensington slot
Yes
61 Lenovo reserves the right to improve and/or change specifications at any time without notice. Specifications
Model Name: V470/V570/B470/B570 Machine Type 20086, 4396 / 20092, 1066 / 20087, 4315 / 20093, 1068
Note: The following specifications...
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