Question posted by vcea on June 23rd, 2014

My Daughter Leapster I Put A New Battery Still Not Working When I Press The Red

she threw it out and stop working..

Current Answers

Answer #1: Posted by TechSupport101 on June 23rd, 2014 7:32 PM
This answer was accepted by the poster of the original question.
TechSupport101

Member since:
May 24th, 2013

Points: 12,171,305
1,100
points
Hi. Unfortunately, if it was thrown, then this type of resultant failure will not be covered under warranty. You can schadule service for it for a fee.

Also, try removing all of the batteries and holding down the "ON" button for about 45 seconds. Then replace the batteries (be sure they are fresh and contacts are cleaned from possible oxidation) and try your product again.

If your product still does not work properly, please contact our Consumer Services Department at 800.521.2010 in the U.S. and 877.352.8697 in Canada. They will be able to issue a return authorization and advise you of any replacement/repair fees. Please do not return any merchandise to us without a return authorization. Consumer Services hours in the U.S. are Monday thru Friday, 8:00 AM to 4:30 PM, Central Standard Time and in Canada, Monday thru Friday, 8:30 AM to 5:00 PM, Central Standard Time.

Answer #2: Posted by online24h on June 23rd, 2014 7:22 PM
online24h

Member since:
March 28th, 2014

Points: 531,660
100
points


Hope this will be helpful "PLEASE ACCEPT"

Similar Questions

The Leap Pad Keeps Shutting Down Even With New Batteries.
To Whom it may concern, I  just got my granddaughter a Leap Pad 2 it keeped sutting down, So I ins...
(Posted by mom4j 10 years ago)
Powering Off With New Batteries.
My daughters leappad keeps turning off when powered on. We have put new batteries in it and it still...
(Posted by bklazyelk 11 years ago)
My Tag Pen Had New Batteries But Is Dead.plugging Into Computer Doesn't Help.
appears dead even with new batteries.  nothing happens when i plug into computer.
(Posted by lebretonsmtih 11 years ago)
Leapster Explorer Battery Or Not>????
Does the Leapster Explorer take batteries to use or do you have to buy a special Leapster recharger?...
(Posted by brownies4 13 years ago)
Ask a New Question
Use the box below to post a new question about LeapFrog.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

LeapFrog Reviews

View thousands of LeapFrog user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete LeapFrog customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed LeapFrog customer service rankings, employee comments and much more from our sister site.

LeapFrog Recalls

Find comprehensive LeapFrog recall information updated hourly on RecallOwl.com.