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LG MS690 Support Question

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Question posted by mloflin68 on May 2nd, 2013

Lg Ms690 Problem-3g Data Connection Staying Coneccted & Its Killing My Battery

Since the third week of April the 3g connection keeps disconnecting. the battery status says I should switch to airplane mode to save power in areas with no cell coverage  plus it shows I'm connected 50% of the time. According to Metro PCS' coverage map I'm covered and when I'm in an area where I've had continued coverage for 2 years it disconnects. It's down longer than it's connected. Help, please? Is anybody else having the same problem?

Current Answers

Answer #1: Posted by TexasDeviL on May 3rd, 2013 12:20 AM
This answer was accepted by the poster of the original question.
TexasDeviL

Member since:
December 27th, 2012

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In my opinion LG's have notoriously weak signal. That being said, Airplane mode turns off the phone radio so no signal will be found ever while its on. Turning it on then back off is the best way to reset your connection. Thats all those signal booster apps do is toggle the airplane mode on then off. The phone searching for signal does drain the battery about 3x as fast.

Not much you can do except call Metropcs @ 611 and have them reset your PRL(prefered radio location). Tell them you want your phone refreshed. They will know what that means.


If you agree that the answer I provided is correct please remember to "accept" and/or mark it as "helpful" so I know I'm doing a good job. Thank you, I would really appreciate it.

[automotive mechanic and phone modding enthusiast]

Related LG MS690 Manual Pages

Owners Manual - English - Page 4

... Key Search Key Back Key 1. Contacts Key opens the Contacts Application. - Phone Key - Messaging Key - Note *Do not block the sensor or near the sensor area with options that touch commands are not accidentally activated during a call status, date, time, signal status, and battery strength. Browser Key opens the MetroWEB Application. 3. Menu Key Opens an options...
Owners Manual - English - Page 9

The battery status (charging, discharging) and level (as a percentage of fully charged) will display battery usage time. Either how long since last connected to a power source, if connected to a power source, and how long you can get the most out of your phone settings from greatest amount to least. ᮣ Touch an application in the Battery use . The list of energy...
Owners Manual - English - Page 13

Phone's Status Icons Status icons 3G connected 3G in use Connected to a Wi-Fi network Bluetooth is on Connected to a Bluetooth device Airplane mode is set Alarm is set Signal strength Speakerphone is on GPS is on Receiving location data from GPS Location Off The Basics 11 Roaming No signal No microSD card installed Vibrate mode Ringer is silenced Phone microphone is muted Battery is...
Owners Manual - English - Page 15

... the Home screen and the Launch screen. : opens the Phone application, which displays the dialpad so you use it. You can dial an unsaved number. The Basics 13 Application Icon Touch an icon (application, folder, etc.) to Know the Home Screen Status Bar Shows device status information including the time, signal strength, battery status, and notification icons.
Owners Manual - English - Page 20

... You can control whether the screen changes orientation automatically when you must have a data connection on voice input 1. in most places where text is an experimental feature that opens...18 The Basics To change the keyboard orientation ᮣ Turn the phone sideways or upright. To enter text by speaking You can enter...on a mobile or Wi-Fi network to use voice input to disable voice input...
Owners Manual - English - Page 30

... an area that is covered by your carrier's networks. Connected to the 3G network (EVDO Rev 0) Connected to a 2G network (1x) The more bars that an open Wi-Fi network is in range To turn Wi-Fi on and connect to remove the checkmark from transmitting data over other carriers' mobile networks when you buy your phone and...
Owners Manual - English - Page 36

... and hold the Power/Lock Key . The duration of the call . Press and hold to enter +, for other options. Touch to enter additional numbers during your phone in Airplane mode. 1. Touch to...onscreen buttons to add another call on hold to turn off your phone's wireless connections by placing your call . Airplane mode Some locations may require you to erase the entire number. Touch...
Owners Manual - English - Page 43

... field, enter the web address (URL) of the web page to search. Web 41 MetroWEB Web services require a data connection. NOTE • Available icons may incur additional charges for voice search and speak the word or phrase you wish to...service provider. For details, contact your service provider to choose the best data plan. While browsing the web page, use the two finger zoom;
Owners Manual - English - Page 57

... . Enter an address for the message. 5. As you 're connected to abandon and delete the message, including any pending messages. Enter ...then touch Add Cc/Bcc to be able to resume working in Airplane mode, the messages that you send are offered from your Outbox folder ... Compose. 2. If you 're not ready to send the message, touch Save as draft (or press the Back Key ) to move the message to ...
Owners Manual - English - Page 63

... each account and to Inbox. Communication 61 OR ᮣ When viewing a list of labeled conversations, press the Menu Key and touch More > Go to switch accounts. 1. To switch accounts Gmail displays conversations and messages from one account, you want to read . Touch the account that contains the email you can open the...
Owners Manual - English - Page 66

... You can read your email message. 6. Replying to send the message, touch Save as draft instead. If you 're working in Airplane mode - To reply to the bottom of a message. 2. Continue into the next...Reply, Reply to the email. 7. If you connect to enter your drafts by forwarding it. the messages that you send are stored on your phone with the Draft label. Touch Send to a...
Owners Manual - English - Page 101

...the need to observe restrictions on the use of time. These include fueling areas, below deck on board an aircraft, remember to switch to an aircraft's navigation system and its use the... any area with a potentially explosive atmosphere are in progress, or in bodily injury or even death. SAFETY IN AIRCRAFT Due to the possible interference caused by this product to Airplane Mode which ...
Owners Manual - English - Page 109

... instructions may cause minor or serious damage to contact battery terminals. G Only use of used batteries in bodily injury or even death. G Do not short circuit a battery or allow metallic conductive objects to the product. Switch OFF your phone while in the air bag deployment area. Blasting Areas To avoid interfering with a potentially explosive atmosphere and obey...
Owners Manual - English - Page 110

... the approved battery charger. G Keep the battery's metal contacts clean. G Recharge the battery after long periods of your phone when using the battery pack charger abroad. G The battery doesn't need to maximize battery life. G The self-protection function of the battery cuts the power of extended backlighting, Browser, and data connectivity kits affect battery life and talk/ standby times...
Owners Manual - English - Page 132

... Home screen, press the Menu Key and touch Settings. 2. Touch the desired language. Phone Function Language Support Which languages are supported when using Android Market? Phone Function Is it possible to use my phone's DUN data connection No, this is full? Phone Function Language Is it possible to change the language: 1. 130 FAQ Category Sub-Category...
Owners Manual - English - Page 133

... using data, your company's network administrator. However, there will my phone use the 3G or Wi-Fi icon at the top of time Screen timeout. can I change the 3. From the Home screen, press the Menu Key . 2. To know which service will be no notification when your phone switches from your phone may default to the Wi-Fi connection...
Owners Manual - English - Page 147

...GET WARRANTY SERVICE: If you . Correspondence may not apply to : LG Electronics Service- Mobile Handsets, P.O. Box 240007, Huntsville, AL 35824 LG SHALL NOT BE LIABLE FOR THE LOSS OF THE USE OF THE PRODUCT... specific legal rights and you may be mailed to you experience any problems with either the Bluetooth headset or the mobile handset, in the continental United States: Tel. 1-800-793-8896 or...
Owners Manual - English - Page 149

... 59 Airplane mode (to ...Phone 5 Charging with USB 6 Chatting with Friends 73 Clock 93 Composing and Sending a Message 63 Composing and Sending Email 55 Connecting Quickly With Your Contacts 27 Connecting to Bluetooth Devices 29 Connecting to Mobile Networks 28 Connecting to Networks and Devices 29 Connecting to Virtual Private Networks 30 Connecting to Wi-Fi Networks 28 Connecting...for LG ...
Owners Manual - English - Page 151

... groups are displayed 51 To chat with a friend 73 To check the battery charge level 7 To clear the Call log 37 To communicate with a contact 50 To compose and send a message 63 To connect by using Quick Contact for AndroidTM 50 To control playback 85 To control playback volume 85 To create and send...
Data Sheet - English - Page 2

... the phone r uSB Charging via Computer r Airplane Mode (RF Off) *Available for Tactile Feedback* r Micro uSB/Charging Port *Only available on available memory. **Accessories sold separately. ALL RIGHTS RESERVED. Optimus M is a registered trademark of LG Electronics, Inc. The Bluetooth® word mark and logos are trademarks of the destination† r Wi-Fi® Connectivity - DESIGN...

LG Knowledge Base Results

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    ...use for the first time. Tap Menu>Settings/Tools>Tools>USB Mode>Mass Storage. The PC will recognize the phone as a removable disk. Disconnect the USB cable....phone). 7. Connect your computer using a USB cable. *USB data cable sold separately: visit www.buywirelessnow.com/lg. 2. Article ID: 6132 Last updated: 13 Oct, 2009 Views: 6339 Transfer Music & Pictures LG Dare LG Mobile Phones...
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    ... (Combo/Recorder) TV -- LCD Projection -- Digital Transition Information Home Theater Audio -- Network Storage Mobile Phones Computer Products -- How do I store a custom program? 1. Select a cycle. 2. NOTE:... two beeps to save my preferred settings? What are the power requirements for 3 seconds. Top Mount -- Window -- Video -- Home Audio System Monitors Data Storage -- CUSTOM ...
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