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LG C410 Support Question

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Question posted by Anonymous-160012 on September 7th, 2016

What Is The Puk Passcode??

my lg c410 powered off. And when it came back.on it was locked with a PUK passcode and i cant unlock it

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Answer #1: Posted by zzed41 on September 8th, 2016 1:33 AM

This answer was accepted by the poster of the original question.

zzed41

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December 12th, 2014

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Hi!

When the error message "ENTER PUK CODE" is shown on the screen of the device:

Log into myAT&T.
Select Wireless from the myAT&T tab at the top of the page.
Select Phone/Device.
Click Unblock SIM Card.
A new page will open, containing the PUK code for your phone. Enter the code on your phone's screen to unblock the SIM and create a new PIN.

Unblock SIM Card

Enter the eight-digit PUK code on the phone, then press OK/Yes.
Note: Some Motorola phone users need to enter **05* if "enter PUK" is not already displayed. After entering **05*, enter the eight-digit PUK code and press OK.
Select a new PIN code, then press OK/Yes.
Re-enter the PIN code, then press OK/Yes.
If the codes were entered successfully, the phone is ready for use.

If the incorrect PUK code is entered 10 times in a row, the SIM card becomes permanently locked and a new SIM card must be purchased. If the device is requesting PUK2, call Customer Care.

Hope this helps! If it does, please click on the Accept Answer button. I will greatly appreciate it! :)

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Quick Start Guide - English - Page 2

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