Konica Minolta bizhub C552 Support Question
Konica Minolta bizhub C552 Support Question
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Question posted by yojmder on February 8th, 2014
Bizhub C552 Address Book Registration Will Not Scan To Pc
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Current Answers
Answer #1: Posted by freginold on February 16th, 2014 8:14 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, here are some possible reasons why your C552 won't scan to your PC:
- The folder you are trying to scan to isn't shared
- The user account you are using to authenticate does not have rights to access that folder (or a parent folder)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware or software preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain
Related Konica Minolta bizhub C552 Manual Pages
bizhub C452/C552/C552DS/C652/C652DS Advanced Function Operations User Guide - Page 59
...User Box in the address book in [Administrator Settings]ö[User Authentication/ Account Track]ö[User Authentication Settings]ö[User Registration], set [External Memory Document Scan] to [Allow] for... Function Settings], set [Function Permission]ö[External Memory Document Scan] to [ON]. bizhub C652/C652DS/C552/C552DS/C452
6-9 To retrieve a document from an external memory...
bizhub C452/C552/C552DS/C652/C652DS Advanced Function Operations User Guide - Page 60
...bizhub C652/C652DS/C552/C552DS/C452
6-10 The function to connect the MFP to a cellular phone or PDA is available even if the license kit is unable to [Yes]. - You can specify only one User Box as a destination, you must create a User Box and register the User Box in the address book...]ö[User Authentication Settings]ö[User Registration], set [Function Permission]ö[Cellular ...
bizhub C452/C552/C552DS/C652/C652DS Advanced Function Operations User Guide - Page 102
A list of the address book entries, refer to the "User's Guide Network Scan/Fax/Network Fax Opera- bizhub C652/C652DS/C552/C552DS/C452
10-5
tions".
10.2.2
Group
Multiple one -touch destinations per group) can be grouped, and registered as a registered user. 2 Press [Utility/Counter]. 3 Press [One-Touch/User Box Registration]. 4 Press [Create One-Touch Destination]. 5 Press [Group...
bizhub C452/C552/C552DS/C652/C652DS Advanced Function Operations User Guide - Page 103
...". d Reference
For details on registration contents of the group, refer to be grouped.
bizhub C652/C652DS/C552/C552DS/C452
10-6 10.2 Registering and editing a destination
10
7 Check that a personal group is selected as a registration destination, and then configure settings for
required items.
% Select [Select Group]. The addresses registered in My Address Book are displayed.
bizhub C452/C552/C552DS/C652/C652DS Advanced Function Operations User Guide - Page 106
... using the Scan/Fax functions, or sending a document in My Address Book appears by address type. Addresses registered in a User Box.
10.4.1
Specifying destinations
When the My Address function is not found, you can search for specifying a destination, press [Search].
bizhub C652/C652DS/C552/C552DS/C452
10-9 To select an address registered in the public address book, press [Public...
bizhub C452/C552/C552DS/C652/C652DS Copy Operations User Guide - Page 137
... Tab (Fax/Scan Settings)
Program Default (Fax/Scan Settings)
Address Book Index Default (Fax/Scan Settings)
Shortcut Key 1/Shortcut Key 2 (Fax/Scan Settings)
Default Address Book (Fax/Scan Settings)
Default Address Type (Fax/Scan Settings)
Default ... Address Book PAGE1 Favorites
OFF
Index Group Public OFF No Green Job List List Display Differentiate OFF
bizhub C652/C652DS/C552/C552DS/C452
6-7
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 8
...
Create User Box - PC (SMB) ...9-10 Address Book - IP Address Fax...9-15 Address Book - Search Option Settings 9-25 Scan/Fax Settings...9-25
10 Administrator Mode Settings
10.1 10.1.1 10.1.2 10.1.3 10.1.4
Configuration before use ...10-2 E-mail ...10-2 User Box ...10-2 SMB ...10-2 FTP...10-2
bizhub C652/C652DS/C552/C552DS/C452
Contents-7 FTP...9-12 Address Book - Internet Fax ...9-16...
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 47
... with an address book. bizhub C652/C652DS/C552/C552DS/C452
4-4 IP Address Fax -
For details on the network
4.2.1
Address Book
The following ways. - Internet fax transmission
Reference - Web service destinations cannot be grouped, and registered as a Group. E-Mail - FTP - This is convenient for fax or scan data can be registered. 4.2 Store Address
4
4.2
Store Address
The...
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 65
... (p. 5-22) Scan Settings (p. 5-36) Original Settings (p. 5-54) Communication Settings (p. 5-57)
[Direct Input] tab
The following settings can be configured with the [Direct Input] tab.(page 5-25)
First level Fax (p. 5-25) E-Mail (p. 5-25) User Box (p. 5-26) Internet Fax (p. 5-26) IP Address Fax (p. 5-27) PC (SMB) (p. 5-28) FTP (p. 5-28) WebDAV (p. 5-29)
bizhub C652/C652DS/C552/C552DS/C452...
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 71
... on setting this function, refer to select a registered address.
5.5 Address Book
5
5.5 Address Book
Allows you to easily send scan data to your E-mail address (E-mail address of user registration information).
[Me] is set to "Index".
bizhub C652/C652DS/C552/C552DS/C452
5-21 Pressing the displayed [Me] address allows you to the "User's Guide [Network Administrator]". Reference...
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 72
... that appears on the touch panel to allow you to search by the destination type configured when registered destination.
5.5 Address Book
5
Home (Scan to Home)
If Active Directory is displayed. d Reference
For details on address book registration, refer to the "User's Guide [Network Administrator]".
5.5.1
Group
The destinations registered as groups appear.
5.5.2
Search
You can search...
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 73
d Reference
For details, refer to page 9-6. bizhub C652/C652DS/C552/C552DS/C452
5-23 For details on the index that was specified when the destination was registered. The [Index] is displayed when you press [Search] if [Default Address Book] is set to "Index" in [User Settings] - [Custom Display Settings] - [Scan/Fax Settings] in the Utility menu.
[Index...
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 143
... if the line setting is configured.
bizhub C652/C652DS/C552/C552DS/C452
8-4 FAX
Item No. * (Index) Name G3 FAX Line Setting Machine Type of the address book entries can be printed. Registered port number. 8.2 Common lists
8
8.2 Common lists
8.2.1
Address Book List
The list of Destination Port Number
Description Address book registration number (One touch number). Print sample...
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 144
.... (The password is registered. Index characters used for search.
Registered port number. bizhub C652/C652DS/C552/C552DS/C452
8-5 IP Address Fax
Item No. * (Index) Name IP Address Machine Type of Destination Port Number Apply Level/Referable Group
Description Address book registration number (One touch number). Registered file path. Registered recipient's machine type (monochrome...
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 145
...Address book registration number (One touch number). Name representing the registered destination. Registered password. (The password is indicated by Whether to use a proxy server or not is displayed. Registered access allowed level.
Registered PC address... Address book registration number (One touch number). Index characters used for search. bizhub C652/C652DS/C552/C552DS...
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 147
How to print
1 Select [Program List] from [One-Touch/User Box Registration] - [One-Touch/User Box Registration] in the list
Item No. bizhub C652/C652DS/C552/C552DS/C452
8-8 Name representing the registered group. Address book registration number (One touch number) registered for the group.
8.2.3
Program List
Prints the list of the program destination entries registered.
8.2 Common ...
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 148
8.2 Common lists
8
Print sample
Information included in the list
Item No. bizhub C652/C652DS/C552/C552DS/C452
8-9
Name representing the program group registered. Address book registration number. Name Address Book
Description Program destination number.
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 174
... a frequently used for registering a new PC (SMB) destination and enhance security by ...address book using an IPv6 address, set "Scan to enter an IP address, the host
name is cleared. • Host name and file path must be specified in user registration...scanned data to the "User's Guide [Network Administrator]". bizhub C652/C652DS/C552/C552DS/C452
9-11 9.2 One-Touch/User Box Registration...
bizhub C452/C552/C552DS/C652/C652DS Network Administrator User Guide - Page 21
...Title Registering the certificate of this machine for SSL communications Using device certificates depending on protocol Managing a device certificate Registering a user certificate in this machine Restricting the use of the SMB address registered in the address book Sending scanned data by E-mail (with digital signature) Sending scanned data by E-mail (Encryption by public key) Using Web services...
bizhub C452/C552/C552DS/C652/C652DS Box Operations User Guide - Page 38
...registration source/user name, file name, output tray, stored time, transmission time, and number of seven jobs to be displayed at one time, press these buttons to display other jobs. Specify the recipients either by selecting destinations registered in the address book... information for the job that the job was queued. bizhub C652/C652DS/C552/C552DS/C452
3-9 Switch to the "User's Guide [...
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