Kitchen Aid Laundry Washer Control Lock Is On And Door Won't Close

1. Press and hold the "Control Lock" or "Child Lock" button for 3-5 seconds.

2. Wait for the control lock indicator light to turn off.

3. Once the control lock indicator light turns off, you should be able to close the door.

If the control lock does not turn off after following these steps, try unplugging the washer for a few minutes and then plugging it back in to reset the control lock. If the problem persists, contact Kitchen Aid customer service for further assistance.

Check to make sure that the door is properly aligned. If the door is not aligned properly, it will not close completely and the control lock will not engage. To check the door alignment, open the door and look at the hinges. The hinges should be flush with the washer body and the door should be centered in the opening. If the door is not aligned properly, loosen the screws on the hinges and adjust the door until it is centered and flush with the washer body.

Check to make sure that the door lock is not jammed. The door lock can sometimes become jammed, which will prevent the door from closing completely and the control lock from engaging. To check the door lock, open the door and look at the lock mechanism. The lock mechanism should be moving freely and should not be jammed. If the door lock is jammed, try to gently dislodge it by moving it back and forth. If you cannot dislodge the door lock, you will need to replace it.

Check to make sure that the control lock is not engaged. The control lock can be engaged by pressing and holding the control lock button for a few seconds. To disengage the control lock, press and hold the control lock button again for a few seconds. If the control lock is engaged, the control lock light will be on.

Reset the washer. If you have tried all of the above and the door still won't close, you may need to reset the washer. To reset the washer, unplug it from the power outlet for a few minutes and then plug it back in. If the door still won't close after resetting the washer, you will need to contact KitchenAid customer support for further assistance.

Safety guidelines:

Be careful not to over-tighten the screws on the hinges, as this can damage the washer.

Be careful not to force the door lock, as this can damage it.

Be careful not to touch the electrical components inside the washer when resetting it.

I hope this helps!