Question posted by genebates1 on September 7th, 2013
Kindle S/w Crash
Kindle s/w crash. How dowwnload refresh/renew s/w? White mask bands overlay text. page #'s change. can't turn off, screen frozen. Followed instructions & held pwr on 20 sec many times, no help; Can you help? Not been near magnetic field, would that help?
Current Answers
Answer #1: Posted by TommyKervz on September 7th, 2013 4:00 AM
Greetings - The video on the link below may be able to help you with your frozen kindle. Please include the model # of your kindle should reporting need be.
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