Kindle Support
Help and Support for Kindle 
Problems with Kindle?
Choose one of the following Kindle support options:
- Click the "Ask a Question" button to post a new question about Kindle
- Click the "Answers" buttons below for any questions for which you can provide a solution, or would like to see answers that have been posted.
Have a New Question?
Click below to post a new question about Kindle.
Most Popular Kindle Questions
Kindle Paperwhite 2015 5.8.1 Problem Whith A Mobi Files
Suddenly Kindle Paperwhite can't recognize new downloaded mobi files, doesn't see them and I can't d...
Suddenly Kindle Paperwhite can't recognize new downloaded mobi files, doesn't see them and I can't d...
Kindle Store
my kindle store has been unavailable for 3 days now".............
my kindle store has been unavailable for 3 days now".............
A Debit Was Taken Out Of My Account For £7.99 On The But I Did Not Receive
A debit was taken out of my account for £7.99 but I did not receive a book.The debit was taken out ...
A debit was taken out of my account for £7.99 but I did not receive a book.The debit was taken out ...
Kindle Hanged
My kindle paperwhite has hanged. Cannot shut off, cannot turn page or go to homepage.
My kindle paperwhite has hanged. Cannot shut off, cannot turn page or go to homepage.
Frize The Screan
Frize The Screan
Frize The Screan
Most Recent Kindle Answers
Self Publish Book On Kindle
Kindle Direct Publishing.This service, known by the shorthand KDP, enables indie authors to sell the...
Kindle Direct Publishing.This service, known by the shorthand KDP, enables indie authors to sell the...
Kindle Store
I'm sorry. This is definitely an issue with the kindle, and resetting the kindle and router did not ...
I'm sorry. This is definitely an issue with the kindle, and resetting the kindle and router did not ...
A Debit Was Taken Out Of My Account For £7.99 On The But I Did Not Receive
Hi, please contact them using the information here:https://www.contacthelp.com/Kindle/customer-servi...
Hi, please contact them using the information here:https://www.contacthelp.com/Kindle/customer-servi...
Frize The Screan
Unfortunately that usually means the screen is physically broken. I recommend contacting Amazon supp...
Unfortunately that usually means the screen is physically broken. I recommend contacting Amazon supp...
Kindle Hanged
Try to force a reboot. Plug the Kindle into the charger for 5 minutes. After 5 minutes and while sti...
Try to force a reboot. Plug the Kindle into the charger for 5 minutes. After 5 minutes and while sti...
All Kindle Questions
Self Publish Book On Kindle
Can a person publish his/her own e-book on kindle ?
Can a person publish his/her own e-book on kindle ?
(Posted by Jasminemittal 3 years ago)
Re Set Password On Used Kindle
I bought a Kindle at a yard sale for my granddaughter and don't know how to re-set password etc.
I bought a Kindle at a yard sale for my granddaughter and don't know how to re-set password etc.
(Posted by alison78619 7 years ago)
How Do I Shut My Kindle Paperwhite Down After 40 Seconds?
My Kindle Paperwhite is less that 2 years old and not used often. Suddenly iIt does not function at ...
My Kindle Paperwhite is less that 2 years old and not used often. Suddenly iIt does not function at ...
(Posted by joubertmos 7 years ago)
Download Purchased Books On My Kindle Paper White
I have kindle paper white and would like to download several books that I have purchased but can't s...
I have kindle paper white and would like to download several books that I have purchased but can't s...
(Posted by camidon1 8 years ago)
My Kindle Has Stop Recharging.
Any one that could help in Auckland New Zealand
Any one that could help in Auckland New Zealand
(Posted by nellobrin 8 years ago)
How Do You Remove An Immovable Page?
the kindle screen has been 2/3 rds taken over by a "recent searches"page which has proved to be immo...
the kindle screen has been 2/3 rds taken over by a "recent searches"page which has proved to be immo...
(Posted by kenrigby 8 years ago)
Sync With Internet
My Kindle won't connect with my internet. My laptop is working just fine.
My Kindle won't connect with my internet. My laptop is working just fine.
(Posted by ldjvb1 8 years ago)
Forgotten Password
I have forgotten the password so am not able to get into my Kindle. It does recognize me for I tried...
I have forgotten the password so am not able to get into my Kindle. It does recognize me for I tried...
(Posted by paulthompson11 8 years ago)
How Can I Add Instagram To Kindle Fire, 5th Generation?
Looking to safely download Instagram to my Kindle Fire 5th Generation, Thank you.
Looking to safely download Instagram to my Kindle Fire 5th Generation, Thank you.
(Posted by HowCanIHelp 8 years ago)
I Have Bought Blue Horizon By Wilber Smith I Received Half But Cannot Get Rest O
missing half of book blue horizon
missing half of book blue horizon
(Posted by Anonymous-156736 8 years ago)
Registering My New Kindle Reader
I tried to set up a new account, but I'm being told I already have one under my e-mail address. I do...
I tried to set up a new account, but I'm being told I already have one under my e-mail address. I do...
(Posted by ebvkitty 8 years ago)
Kindle Screen Not Responding
My kindle screen is not responding what to do ??
My kindle screen is not responding what to do ??
(Posted by ind011 8 years ago)
Screen Problem
My kindle screen is not opening what do I do now ?
My kindle screen is not opening what do I do now ?
(Posted by Anonymous-156463 8 years ago)
Deduction Of €10.34
Hi,I have had a deduction of S64;10.34 for kindle unlimited from my bank account for which I have no...
Hi,I have had a deduction of S64;10.34 for kindle unlimited from my bank account for which I have no...
(Posted by bdockery 8 years ago)
Kindle Screen Not Opening
my basic kindle now 3 years old does not fully shut down and the screen blotched . I can only see th...
my basic kindle now 3 years old does not fully shut down and the screen blotched . I can only see th...
(Posted by carmelcondonokeeffe 8 years ago)