Question posted by mstrom45 on September 1st, 2013
Kindle Basic, Won't Charge
I have the kindle basic, I tried to charge it and it won't charge says battery low, Its been plugged in for over 12 hrs.kindle turns on then turns right off.
Current Answers
Answer #1: Posted by hzplj9 on September 1st, 2013 1:52 PM
hzplj9
Member since:
June 25th, 2012 Points: 4,873,510
Member since:
June 25th, 2012 Points: 4,873,510
Possible solution is to plug it into your laptop and then check that it is disconnected as a Kindle and running as an external drive. Make sure you are using the Kindle cable that it came with. Your laptop should respond with the instructions on what to do. Check whether the light on the bottom of the unit is yellow showing power. If these do not solve the problem you may have a faulty battery. Check at www.amazon.com or www.amazon.co.uk 'My Kindle' for support answers.
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