Question posted by rebeccamaher on May 28th, 2014
Hi I Have Kindle 6' And For Some Reason It Will Not Turn On.
I have charged it. the screensaver is on and when i press the button at the bottom the light flashes green but that is about it.
Current Answers
Answer #1: Posted by TechSupport101 on May 28th, 2014 6:22 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Hi. Evidently a firmware issue. Try and perfom a hard reset by pressing and hold the power button and hold it for exactly 20 seconds, be sure the device is charged, if that doesn't work you may need to call amazon at 1-866-321-8851 or www.amazon.com/kindlesupport
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