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Kenwood KDC-BT955HD Support Question

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Question posted by harveywb1950 on December 20th, 2016

Kdc Bt955hd Doesn't Turn Off, Controls Don't Work

KDC BT955HD Doesn't Turn Off Unless Car Turned Off Or Faceplate Ejected, Only Plays CD, No Volume Control, CD Won't Eject, All Controls Unresponsive But BT, Once It Connects To Phone, Will Cut CD Out When There Is A Call. - Kenwood

Current Answers

Answer #1: Posted by techyagent on December 20th, 2016 9:40 AM
This answer was accepted by the poster of the original question.
techyagent

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Reasons Why a Car Radio Won't Turn Off

There are a few reasons that a car radio might not turn off when you expect it to, and each one applies to a pretty specific situation.

The most common cause of this problem is an improperly wired head unit, so if you have an aftermarket radio, that might be your issue. Other than that, you could have a problem with your ignition switch or some other component, and there are also some cars that are designed to allow the radio to stay on for a given amount of time, usually about ten minutes, unless a door is opened first.

The Perils of Improper Radio Wiring

The basics of car stereo wiring aren't terribly complicated, but it is pretty easy to get it wrong if you're missing some vital information or don't take a methodical approach to the job. The crux of the problem, as it relates to this issue, is that every car radio requires a ground and then two or three connections to battery positive. One connection is "always on," and it's used for the memory keep-alive function. The other (which actually provides power to run the head unit) is switched, so that it's only hot when the ignition is in the accessory and run positions.

If a head unit is wired wrong, so that the "always on" wire is connected where the switched wire should be connected, the radio won't ever shut off. It will always have power, so it will continue to draw down on the battery even after you shut the engine off and remove the keys. Depending on the shape that the battery is in, this drain can absolutely result in a dead battery, a jump start, and possibly even a broken radio.

To fix this issue, the head unit has to be removed and rewired. If you recently had a new head unit installed, and you're experiencing this issue, then you should take it back to the shop that did the work and ask them to fix it. If you installed the head unit yourself, then you may want to check out the following head unit wiring resources:

In basic terms, you will want to check the power wires that are connected to the head unit and determine which one is switched. One wire should be hot all the time, and the other should only show 12 volts when the ignition switch is turned on. If these wires are reversed, or the "always on" wire is connected to both, then connecting them correctly should fix the problem.

Radio Shut-Off Delay Issues

Some cars come with a feature that allows the radio to stay on after the keys have been removed from the ignition. This feature typically shuts the radio off after about ten minutes or if a door is shut, although that isn't a universal rule. If you drive a car that was built in the last 10 or 15 years, you're experiencing this problem, and you have an OEM head unit, you may want to start by checking your owner's manual to see if your vehicle does have this feature.

If you do have a problem that's related to a radio shut off delay feature, then both the diagnosis and fix are probably going to be outside the realm of an easy DIY job. If you notice that opening and closing your doors doesn't activate your dome light, then you may be dealing with a faulty door switch, which is typically pretty easy to replace.


In other cases, you may have a problem with a relay or other component. You can attempt to test or replace your accessory relay, for instance, but depending on your vehicle and what problem you're actually dealing with, that may or may not fix the problem.

Thanks


Techygirl

Related Kenwood KDC-BT955HD Manual Pages

Quick Start Guide - Page 1

... product. Familiarity with installation and operation procedures will help you call upon your new CD-Receiver. For your Kenwood product at www.Kenwoodusa.com © 2012 JVC KENWOOD Corporation B59-2187-00/00 (K) Model KDC-X997/ KDC-BT955HD/ KDC-X897/ KDC-BT855U/ KDC-X697/ KDC-655U/ KMR-555U Serial number US Residence Only Register Online Register your records...
Quick Start Guide - Page 2

... of reach of children and in the illustrations may result. • Do not set the remote control in hot places such as Internet Explorer® 7 or later, Firefox® 3.6 or later... 4 General operations 6 Playing music (CD/USB/iPod 7 Listening to the radio/HD Radio™ tuner/ SiriusXM™ Satellite Radio 8 Hands-free phoning 9 Before installation 10 Connecting wires to terminals 12...
Quick Start Guide - Page 3

... conform to damage the connector. CAUTION • Adjust the volume so that they can work with a cotton swab gently, being careful not to ISO ... unit and faceplate are dirty. An 8 cm (3 inch) disc (An attempt to insert using an adapter can only play the CDs with your...on it out horizontally. • If the center hole or outside the car. on the panel with a dry silicon or soft cloth. Use a ...
Quick Start Guide - Page 4

...[SRC] [Control] knob (Volume knob) [1/6] Release KDC-X997 KDC-BT955HD KDC-X897 KDC-BT855U KDC-X697 KDC-655U Canceling the Demonstration mode Cancel the Demonstration mode when you use the unit for the first time after installation. 1 Press [Control] knob to cancel the Demonstration mode when the message "To cancel DEMO Press the volume knob" appears (approx. 15 seconds). 2 Turn [Control] knob to...
Quick Start Guide - Page 5

... or the possibility of the unit and can fall down due to direct sunlight, excessive heat or humidity. To turn the power ON, press [SRC]. Power To turn the power OFF, press and hold [SRC]. Press the Release button. ! • Remove the faceplate at once after pressing the Release button; Detaching/ Attaching the...
Quick Start Guide - Page 6

... or iPod. The CA-U1EX (Max. 500mA) or KCA‑iP102 (optional accessories) is recommended to select source, and then press [Control] knob. Volume Turn [Control] knob to rear USB terminal[1][3] "aha (REAR)" aha™ of device connected via "aha" Bluetooth[1][3] Bluetooth audio[3] "BT AUDIO" CD[1] "CD" Auxiliary Input "AUX" [1] This source can be selected only when it can be...
Quick Start Guide - Page 7

.... Ejecting disc Open the Disc slot cover upward, and press [G]. Insert a disc in audio files or iPod, Press and hold [1/6]. If you want to the USB terminal as the active source. Playing a USB device/ iPod Connect a USB device or iPod to play a song (track or file) Press and hold [1/6]. Operation type Operation Selecting items Turn [Control] knob...
Quick Start Guide - Page 8

... station AM: AM broadcast station SXM: SiriusXM channel "SiriusXM": Press [1/6] twice. 3 Turn [Control] knob to enter the Mix Station preset mode. Press [1/6] again to select a preset number (...8482; Satellite Radio [SRC] [Control] knob [R] [1/6] [E/F] Selecting a tuner source Select "HD RADIO" (KDC-X997, KDC-BT955HD only)/ "TUNER" (KDC-X897/ KDC-BT855U/ KDC-X697/ KDC-655U/ KMR-555U) or "...
Quick Start Guide - Page 9

... to request this unit for connection. English | 9 Answering a phone call Press [Ú]. Connection to your Bluetooth device in the phone book of your cell phone is completed, the phone book of the cell phone is selected. Disconnecting a call Press [Ú]. Function of KDC-X997, KDC-BT955HD, KDC-X897, KDC-BT855U Hands-free phoning [Control] knob [Ú] Pairing a Bluetooth device...
Quick Start Guide - Page 10

... of the unit. Before installation # WARNING • The unit can be turned on the car are working properly. • Mount the unit so that the mounting angle is closed or... the Bluetooth antenna. (KDC-X997, KDC-BT955HD, KDC-X897, KDC-BT855U only) Bluetooth antenna unit 10 | Quick Start Guide If you connect the ignition wires to the car chassis (ground), you connect the + connector of...
Quick Start Guide - Page 11

..., KDC-BT955HD, KDC-X897, KDC-BT855U only English | 11 The communication range becomes shorter depending on the surrounding environment. The above maximum communication range (10 m) is an obstacle between this unit and .....2 the cell phone. The communication range also becomes shorter when there is not always assured. • A broadcast station or walkie-talkie located nearby...
Quick Start Guide - Page 12

Connecting wires to terminals SW FRONT REAR Rear output RL Front output Subwoofer output FM/AM antenna input (KDC-X997, KDC-BT955HD only) Fuse (10A) RL Microphone (Accessory5) (KDC-X897, KDC-BT855U only) To front left speaker To front right speaker To rear left speaker To rear right speaker FM/AM antenna input (KDC-X897, KDC-BT855U, KDC-X697, KDC-655U...
Quick Start Guide - Page 13

...) To connect the Microphone (Accessory5) (KDC-X997, KDC-BT955HD only) KCA‑RC107MR/ KCA‑RC55MR, consult your navigation manual. Light Blue/ Yellow (Steering remote control wire) REMOTE CONT STEERING WHEEL REMOTE INPUT To use the steering wheel remote control feature, an exclusive remote adapter (not supplied) that is required. When connecting to a car telephone: To connect the...
Quick Start Guide - Page 14

...upper part of frame is installed securely in the figure. Installing/Removing the unit Non-Japanese cars Removing the trim plate 1 Engage the catch pins on the extraction key (Accessory2) and ...out with your hands, being careful not to drop it. Japanese cars 1 Remove the trim plate with reference to . 2 Remove the faceplate. 3 Insert the two extraction keys (Accessory2) deeply into the ...
Quick Start Guide - Page 15

... connected ...classic • iPod with video • iPod nano (6th...KDC-BT955HD, KDC-X897, KDC-BT855U only Installing the Microphone unit 1 Check the installation position of the microphone (Accessory 5). 2 Clean the installation surface. 3 Install the microphone. 4 Lay the cable up to the unit with iPod/iPhone software, visit www.kenwood. Accessory5 Appendix About Audio file • Playable Audio...
Quick Start Guide - Page 44

...Connect the equipment into an outlet on a circuit different from that to which can be determined by turning...controls or adjustments or performance of the FCC Rules. These limits are expressly approved in a residential installation. This equipment may cause undesired operation of the device. If this equipment if an unauthorized change or modification is connected... unless the...
Quick Start Guide - Page 46

...version of the Pandora application on your device. • iPhone/ iPod touch connected to this unit. SPP (Serial Port Profile) - Android™ or BlackBerry® &#...Pandora application to your smartphone from the Google Play. • Bluetooth must be built in and the following profiles must be supported. - A2DP (Advanced Audio Distribution Profile) NOTE • In the ...
Quick Start Guide - Page 47

A2DP (Advanced Audio Distribution Profile) NOTE • In the application on your device. • iPhone/ iPod touch connected to this unit with a KCA-iP102. Other trademarks and ... Systems Incorporated in the United States and/or other countries and is used under license from the Google Play. • Bluetooth must be built in and the following profiles must be supported. - Android™...

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