Kenmore HE2t Support Question
Kenmore HE2t Support Question
Find answers below for this question about Kenmore HE2t - 3.7 cu. Ft. Front Load Washer.Need a Kenmore HE2t manual? We have 1 online manual for this item!
Question posted by kiaa on October 23rd, 2014
Kenmore He2 Can A Mcu Failure Cause A F21 Code
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Related Kenmore HE2t Manual Pages
User Guide - Page 4
Removal Or Replacement 6-8 Washer Care 6-9
Troubleshooting Guide 6-11 WIRING DIAGRAMS 7-1
Washer 7-1 Grounding System 7-2
- iv - Page DIAGNOSTICS & TROUBLESHOOTING 6-1
Diagnostics 6-1 Diagnostic Guide 6-1 Failure/Error Display Codes 6-2 Diagnostic Test 6-5 Error History Display 6-6 History Overview Test Program 6-6 Manual Diagnostic Test 6-7 Manual Overview Test Program 6-7 ...
User Guide - Page 6
... NUMBER
MODEL NUMBER
W F W 8 3 00 S W 0
BRAND W = Whirlpool
ACCESS F = Front Loading
PRODUCT W = Washer
SERIES 5 = Whirlpool Leap 7 = 24˝ Front Load 9 = Duet Front Load
6 = Oasis 8 = Mid Line Front Load
PRICE POINT LEVELS (1 - 9)
TRADE PARTNER ID (00 = BRANDED)
YEAR OF INTRODUCTION S = 2006, T = 2007
COLOR CODE T = Biscuit Q = White W = White With Metallic Accent R = White With...
User Guide - Page 13
...• Do not have a proper outlet installed by providing a path of electric shock. Failure to the equipment-grounding terminal or lead on the appliance.
2-5 or 20amp, fused electrical supply...not modify the plug provided with local codes and ordinances.
A time-delay fuse or circuit breaker is required. This washer is equipped with all local codes and ordinances. if it is recommended ...
User Guide - Page 22
.... Use only HE High Efficiency detergent. To load washer
Open the washer door by pulling on the washer by selecting POWER. Close the washer door by turning the cycle selector. Open the dispenser drawer and add laundry additives to select ON or OFF.
7. Overloading can cause poor cleaning.
• The washer can be marked "HE" or "High Ef...
User Guide - Page 30
... items are in the washer, all areas under the seal/bellow and to cancel the failure code. Use of more than 2/3 cup (160 mL) of warm tap water. Select the CLEAN WASHER cycle.
6. NOTE: ...uses higher water volumes in the washer, it will cause product damage over time.
4. Failure to do so will determine if clothing or other items are detected in the washer.
• Wear rubber gloves when...
User Guide - Page 31
...washer interior. Always do the following to maintain washer freshness
• Use only HE High Efficiency detergent.
• Leave the door slightly open after five years of hose failure...the cycle to reduce the risk of use washer again:
1. Put 1 qt (1 L) of replacement. Once the cycle has begun, allow for other causes.
Cleaning the dispenser drawer
The dispenser drawer is...
User Guide - Page 33
...Wash" (HT "Rinse,""Cycle Complete") and "Add a Garment" illuminated or "F21" on display (Water Inlet Problem-no water or insufficient water supply) Select PAUSE/CANCEL...outlet. Failure to washer clogged? An error code may hear metal items touching the washer drum. Are water inlet hoses kinked?
See "Remove Transport System."
3-15 NOISY, VIBRATING, OFF-BALANCE
• Is the washer level?...
User Guide - Page 35
... cycle? Turn on ? A single or bulky item may cause imbalance. HE detergent is it taped to the standpipe? Failure to start a new cycle. The drain hose should be opened and closed during certain cycles.
This is normal.
• Are you using HE detergent? WASHER OPERATION
WASHER WON'T RUN, FILL, RINSE, OR TUMBLE; Do not...
User Guide - Page 77
... check the temperature sensor at the CCU, perform the following steps.
1. Disconnect the heater connector HE2 (see page 4-5) from the temperature sensor or heater.
3. To check the temperature sensor or ... following steps.
1. Unplug washer or disconnect power.
2. Touch the ohmmeter test leads to the R X 1 scale.
4. Replace all parts and panels before accessing. Failure to the R X 1K...
User Guide - Page 80
... plugged or kinked inlet hoses or plugged screens in the inlet valves. - Possible Causes/Procedure Door lock mechanism is not a siphon problem.
2.
Check resistance of heating ... water heater. 3. Replace MCU board. Unplug washer or disconnect power. 2. Check the MCU by all hoses for possible leaks.
6. FAILURE/ERROR DISPLAY CODES
Communication of failure codes will drain for 3 minutes...
User Guide - Page 81
..., pressure switch, water inlet value, and Central Control Unit (CCU).
4.
Check the drive motor for foreign objects. 2. LOAD INSIDE DRUM DURING CLEANING WASHER CYCLE
If at the MCU is lost. Plug in washer or reconnect power.
5. Possible Causes/Procedure Door lock mechanism is detected inside the drum. Check connections of foreign objects.
5. DISPLAY
EXPLANATION AND...
User Guide - Page 82
... fill 4 liters of water and during 5 minutes the unit will try to spin or drain again. Possible Causes/Procedure If too much detergent was used: - Plug in washer or reconnect power. 6.
Failure Codes
Status LEDs
Duet Sport
Duet Sport Ht
F/01 Add a Garment
Add a Garment
F/11 Add a Garment, Wash, Spin
Add a Garment, Soak/Prewash...
User Guide - Page 83
... the appliance.
• Run through an automated test.
• Run loads to the next failure code. (If the console doesn't change then the same failure code was stored multiple times.)
• If there aren't any one key... console LED lights will turn on for 5 seconds.
• Next the washer begins the Diagnostic Test.
• To cancel out of service mode press PAUSE/CANCEL. (This exits you...
User Guide - Page 84
...all lights should turn off and the most recent error code is to be Checked
Door lock system
Clean Washer Delicate
Clean Washer
Distribution system is set to the automated test.
Whitest ... contact Hot Water inlet valve Pressure switch: Level_wash
Motor Motor Control (MCU)
Heater (if equipped) Motor Motor Control (MCU)
Heavy Duty Whitest Whites
Heavy Duty
Drain pump is set to the...
User Guide - Page 85
... to the next failure code.
• At the end of the Manual Test Mode press PAUSE/CANCEL.
Filling only by the Cold valve.
MANUAL DIAGNOSTIC TEST
The washer must be empty and... Overfill Level Heater element (if equipped)
Motor Motor Control (MCU) Drain Pump
Drain Pump
Motor Motor Control (MCU)
Motor Motor Control (MCU) Doorlock system
6-7
To be in the OFF state before replacing...
User Guide - Page 87
...dispenser drawer.
4. Open door. Gently pry up and slide the MCU forward. To remove Motor Control Unit (MCU):
1. Open the washer door and remove any clothing or items from the line filter... open. Unplug washer or disconnect power.
2. Remove wire harness cover and disconnect the wire harness from the CCU.
3.
WASHER CARE
Cleaning the door seal:
1.
This will cause damage to the...
User Guide - Page 88
... CLEAN WASHER cycle.
6. Press START. This will cause product damage over time.
4. The cycle will determine if clothing or other causes.
6-10 b) If any items are in the washer, it will rotate while the washer runs...and the WASH and CONTROLS LOCKED lights will unlock. Open the washer door and remove any detergent to cancel the failure code. Be sure the door is closed .
5. Be sure dispenser ...
User Guide - Page 89
... failure
to CCU.
6. Plug in washer or reconnect power.
7. Check drive belt. 2. Unplug washer... Test.
3. Check for a Fault/Error Code on the touchpad twice.
Check pressure switch hose...washer or disconnect power. 4. Unplug washer or disconnect power. 4. TROUBLESHOOTING GUIDE
PROBLEM
WON'T POWER UP (touchpads do not respond when pressed)
POSSIBLE CAUSE/TEST
NOTE: Possible Cause...
User Guide - Page 90
...running a Diagnostic Test or any cycle.
Remove shipping system. 2. Check leveling feet. DISPLAY FLASHING
See Failure/Error Display Codes.
6-12 Unplug washer or disconnect power. 2. PROBLEM WON'T DRAIN
POSSIBLE CAUSE/TEST
NOTE: Possible Cause/Tests must be performed in washer or reconnect power.
6. Check the water heater and wire harness connections to it.
4. See the Water...
User Guide - Page 91
WIRING DIAGRAMS
WASHER
N L
IF
DOOR LOCK/SWITCH
DS
DLS
Lock Unlock
IF2
DS2
DL3
DLS2
1
2
12 1 2 3
1 2
DRIVE MOTOR
MOTOR CONTROL UNIT (MCU)
L2 N1
MS2
1
2
MI3 1 2 3
HEATING ELEMENT DRAIN PUMP
INLET VALVES
DISPENSER Motor Switch
VC
VH
HE2 21
DP2 1 2
VH7 1 3
DI6 571
3 56
DR1
K1
L1
L2
K2 N1
HR2 HR1 CENTRAL CONTROL...
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