Jabra STONE2 Support Question

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Question posted by mathewpothen on April 29th, 2013

Why Jabra Stone2 Is Getting Disconnected & Connected ?

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Answer #1: Posted by JabraSupport on April 29th, 2013 8:30 AM

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JabraSupport

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I would suggest either re-installing the firmware in your Jabra Stone2 and/or resetting your phone (if possible). The firmware can be found on the Jabra web site (search for the Support page for Stone2). To reset your phone, simply turn it OFF and remove its battery (if possible) for at least 15 seconds. This resolves most of these types of communications issues.

If you have any other questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected].

Related Jabra STONE2 Manual Pages

User manual - Page 2

... YOU 2 ABOUT YOUR JABRA STONE2 2 WHAT YOUR HEADSET CAN DO 3 GETTING STARTED 4 CHARGE YOUR HEADSET 5 TURNING YOUR HEADSET ON AND OFF 5 PAIRING IT WITH YOUR PHONE 6 WEARING STYLE 7 HOW TO 7 WHAT THE LIGHTS MEAN 10 USING YOUR JABRA STONE2 WITH TWO MOBILE DEVICES 11 TROUBLESHOOTING & FAQ 12 Need more help 14 Taking care of your headset 14 Glossary 14 Jabra Stone2 1

User manual - Page 3

... battery and connection status 3 Light indicators on portable charging unit Shows battery charging status (single red LED) and battery time left (One ( This instruction manual will get you enjoy it! ABOUT YOUR JABRA STONE2 1 Answer/end button Tap to make the most of your headset. english THANK YOU Thank you for purchasing the Jabra STONE2 Bluetooth®...

User manual - Page 4

... When connected, tap the answer/end button to phone's user manual radio, podcasts, video, etc. (A2DP enabled phones*) 4. Bluetooth technology - Last number redialling - Clear wireless streaming of use with Jabra Voice Guidance - Audio shock protection Jabra Stone2 3 * Refer to hear battery status - Your Jabra STONE2 lets you to 2 hours talk time in headset - 8 additional...

User manual - Page 5

... unit and take the headset out of your headset and your next conversation - Qualified for Bluetooth® Specification version 2.1, supporting Headset and Hands-free Profiles for phone conversations, Advanced Audio Distribution Profile (A2DP) for streaming music and Simple Secure Pairing for pairing functionality with indicators for your portable charging unit - Jabra Stone2 4

User manual - Page 6

... period. Please note: The lifetime of the charging unit with the other devices as this may damage your Jabra STONE2 is left uncharged for the first time before you easily can use the headset during recharge of the portable charging unit and press lightly on the portable charging unit shows solid red light...

User manual - Page 7

... to 'discover' or 'add' a Bluetooth® device.* 3 Your phone will find the Jabra STONE2 - CONNECTIVITY MobilSurf BLUETOOTH Infrared port Wap options Synchronization Networks SELECT DEVICES FOUND Jabra STONE2 Jabra STONE2 Passkey: **** SELECT OK HANDSFREE Jabra STONE2 added. english PAIRING IT WITH YOUR PHONE Headsets are connected to phones using PIN or passkey but only if the other...

User manual - Page 8

...manual ** Phone dependent Say "Ignore" Make a call - When your Jabra STONE2 is connected to your phone, all calls made from your phone will automatically be ...Jabra Stone2 7 * Refer to reject an incoming call. HOW TO The Jabra STONE2 is announced.** End a call * - Say "Answer" after the caller is easy to find your right ear and enjoy the comfort. Depending on your headset...

User manual - Page 9

... your finger downwards to check battery status and connectivity status Play music (Some phones may require that you Voice Control Your voice to STONE2 What it out again to turn the volume down Activate voice dialling* - Insert headset into Jabra STONE2 charger and take the call "Ignore" The headset captures your command and directs the phone...

User manual - Page 10

... when the STONE2 is connected to a named phone "Connected" Announced when the STONE2 is connected, but no phone name is available "Disconnected" Announced If a connected phone is turned off " Announced when STONE2 is still turned on or enable Bluetooth. Go to you What it means "Welcome! Search for a PIN code use 0000" Follow instructions on your Jabra hands free...

User manual - Page 11

... 50% left (approx.) In pairing mode Paired with phone Jabra Stone2 10 ** Phone dependent a battery indicator and a Bluetooth® connection indicator. The Jabra StatusDisplayTM consists of use. Light indicators on the portable charging unit to be charged. That way you will always know if the headset is announced. english "Power on" "Call ended" "Call from...

User manual - Page 12

... every time the headset is still active. Light indicator on charging unit: By the charge plug on the charging unit a light indicator shows different states during charge of non-activity to 5½ hours talk time left (33-66%) 1 green light flashing Less than 5½ hours talk time left ( english Jabra STONE2 StatusDisplayTM will...

User manual - Page 13

... by pressing the Answer/End button for 4-5 seconds 3 Pair device number 2 with your headset using the same pairing instruction again 4 Connect to device 1 again Please note that it is sensitive to objects between the headset and the connected device. It is designed for details Jabra Stone2 12 You may have deleted your device manual for the...

User manual - Page 14

... seconds until yellow light comes on. You may have experienced an ESD (Electrostatic discharge) incidence. Remove the Bluetooth® connection to Jabra STONE2 on Jabra STONE2 by performing pairing in the following way: - Turn the headset off . Connect and music should now be operated from the primary device e.g. If the above procedure did not help then it...

User manual - Page 15

... technology that Bluetooth® devices communicate with other devices. In order to rain or other . Jabra Stone2 14 Avoid storage at www.bluetooth.com. 2. Bluetooth® profiles are the different ways that connects devices, such as mobile phones and headsets, without wires or cords over a short distance approx. 33 feet (10 meters). High temperatures...

User manual - Page 16

... each other and automatically work together. 5. Standby mode is when the Jabra Stone2 is a code that you 'end' a call . english 4. Passkey or PIN is passively waiting for a call on your Jabra Stone2. When you enter on your mobile phone, the headset goes into standby mode. Disposal according to pair it with your mobile phone to...

User manual - Page 67

...; is a registered trademark of such marks by the Bluetooth SIG, Inc. and any use of GN Netcom A/S. Made in China Type: BTE2 www.jabra.com All rights reserved. Jabra® is a registered trademark of such marks by the Bluetooth SIG, Inc. The Bluetooth® word mark and logos are the property of...

Datasheet - Page 1

... noise and maintains the natural sound of the headset, its curved shape and personalised ergoeargels, will make every conversation a pleasure. At ease - The all new voice control system means you - you just use your battery is connected and lets you take your pocket. With the Jabra STONE2 everything sounds great. It even tells you...

Datasheet - Page 2

... light flashes. When receiving a call B StatusDisplayTM Shows battery and connection status C Light indicator on portable charger turns off When headset is taken out of the charger and the headset will find Jabra STONE2 4. Your phone will automati- Set your phone 1. For later pairing: Turn your headset Place headset in pairing mode. When inserted into portable charger, battery...

Declaration of conformity - Page 1

... 7 DK-2750 Ballerup Denmark Tel. +45 45 75 88 88 www.jabra.com GN Netcom A/S declare under our sole responsibility that this declaration relates ... Tom Ringtved Position: TA Engineer EN Hereby, GN Netcom declares that the products identified as Jabra STONE2 Bluetooth® Wireless Headset Type Identifier : BTE2 to which this product is in conformity with the essential and other relevant...

Technical Specification - Page 1

...specification A2DP, Hands Free Profile (v1.5), Headset profile, PBAP EDR, SCO, eSCO, Sniff mode 10 meters (33 feet) Up to 8, connected to two at the same time (...technology eliminates wires between devices, such as mobile phones and headsets, and enables communication between devices that are device dependent 1 Jabra STONE2 headset, 1 Jabra STONE2 portable charging unit, 1 Belt clip, 1 AC charger,...