Jabra M5390 Support Question
Jabra M5390 Support Question
Find answers below for this question about Jabra M5390 - Multiuse - Headset.Need a Jabra M5390 manual? We have 1 online manual for this item!
Question posted by horns0745 on September 14th, 2016
Mute Constantly On
It appears that my mute is constantly on. How can I get it to shut off?
Current Answers
Answer #1: Posted by JabraSupport on September 15th, 2016 3:54 AM
JabraSupport
Member since:
October 13th, 2011 Points: 1,597,040
Member since:
October 13th, 2011 Points: 1,597,040
Since troubleshooting Professional Call Center and Office equipment is such an intricate process, I'd recommend you contact Jabra Product Support directly by calling 866-697-8757, if you're in North America. If you're in a different region, check the contact details for Business Products Support in your region.
Thanks,
JabraSupport
Thanks,
JabraSupport
Related Jabra M5390 Manual Pages
User Manual - Page 4
Overview 2
2.
Features 12
9. GN 1000 Remote Handset Lifter (RHL) (optional accessory) . . .19
1 The Jabra M5390 Multiuse headset connects simultaneously to mobile phones and PC softphones. The headset base and the headset are compliant to the TIA-920 specifications that ensure clear and crisp voice reception and transmission (wideband is supplied together with a softphone ...
User Manual - Page 5
... double tap and press": Tap = Press the button for up /down [4] Ear hook [5] Mute button [6] Microphone [7] Reset button [8] Snap-on cover (replaceable)
Base unit [9] Charge cradle [...Telephone port [14] Handset port [15] AC power adapter port [16] Transmit volume [17] Reset button [18] Headset switch
Cords & adapters [19] Connection cord [20] AC power adapter [21] Dongle [22] Travel charger [23] ...
User Manual - Page 6
... 2.1 Open the hinged ear hook as wide as possible. 1)
2.2 Hold the headset to your ear so that the speaker fits comfortably and the microphone points ...ear hook for use with L. Perform steps
2.1 - 2.4 above.
1) Note: The headset is configured by default for a comfortable fit.
2.5
Fitting the headset to your left ear
2.5 Pull the ear hook hinge from
the slot and insert it ...
User Manual - Page 7
... supply is used for use on phones with a headset port) Connect the enclosed telephone cord to the headset port on telephone, and to the port on base unit marked with .
... with .
3.2b (Only for Remote Handset Lifter (RHL). Setting up your desk phone 3.1
If your telephone has a headset port, go directly to 3.2b.
3.1 Unplug the handset cord from your telephone and connect it to the port on the...
User Manual - Page 8
... tone through the 3 settings.
3.9 Set the switch to the position that gives the clearest dial tone.
5
English
Clear dial tone 3.6 Take the headset out of base unit through the headset.
3.8 If dial tone is charging, and the light will beep three times), or by pressing the Answer/End button for a minimum of...
User Manual - Page 9
...: If you can act as a test person.
3.11 Adjust the outgoing volume using the transmit volume control on the headset. 3.13 A tone will be heard to someone who can hear your headset.
6 Reduce the volume setting on your desk phone (if the feature is available) and compensate by pressing the Volume button...
User Manual - Page 10
... 9.1)
• Instruct your phone's User Manual. Alternatively remove
the snap-on cover and press the reset button on the headset will find the Jabra M5390 Multiuse headset and ask if you accidentally put the headset into pairing mode, tap the Answer/End button to exit pairing mode. It is complete. NOTE: If you want to...
User Manual - Page 11
... the cradle, or press the telephone's "end call" button if the base is connected directly to the telephone's headset port. English
5. Then tap the Answer/End button to transfer the call to the headset.
5.3 Wait for a dial tone, then the dial number.
5.4 To end the call, tap the Answer/ End button on...
User Manual - Page 12
... handset in the cradle, or press the telephone's "end call
will automatically be routed to the telephone's headset port. Answering a call from your phone's
handset to the headset
6.4 During a call , tap the Answer/ End button on headset. 1)
6.2 Lift the handset from cradle, or press the telephone's "line" button if the base is connected...
User Manual - Page 13
... handset, some cell phone models will not automatically transfer the call will disconnect the call.
7. If your phone does not allow this feature, see your headset.
10
IMPORTANT: If you make a call from your cell phone
Making and ending a cell phone call
• When you answer a call on your cell phone...
User Manual - Page 14
... Answer/End button for more information about how to reject an incoming call
• Press the headset Answer/End button when the phone rings to use this behaviour may change depending on hold and ... an incoming call .
Making a call . Redialing the last number dialed
• Double tap the headset Answer/End button. When one call is on hold
• Tap the Answer/End button to end...
User Manual - Page 15
..., wear the Jabra M5390 Multiuse headset and your cell phone.
8. A dual tone will be heard in the headset.
1) Note: If answering a call will be routed through your headset will deteriorate if you are no obstructions between your headset and your cell phone on headset. Otherwise, the call with telephone handset, make sure the headset is placed in charge...
User Manual - Page 16
... again.2)
Please note that the majority of cell
phones only support 33 feet/10m.
70 m/230 feet
If the headset is muted when going out of range, it will also be muted when returning within range again.
2) Important: If the headset is out of range for more than 1 min., the connection between base and...
User Manual - Page 17
English
8.5
Features: Range Talk time/ standby time Transmission protocol Frequency band
Headset switch 8.5 If the headset is absent, the headset switch must be activated in order to use the handset or, if the headset is in use with another Bluetooth® device, the headset switch must be activated in order to use the handset.
230 feet...
User Manual - Page 18
...on the base unit will turn to steady blue. 1)
9.2 Then press the reset button on the headset will turn to steady green.
The visual indicator on the base unit for 3 seconds. Pairing should only... the reset button on the base unit will turn steady to clear the pairing list in the headset, press and hold the reset button underneath the base for 5 seconds. English
9. Note that after...
User Manual - Page 19
... is in use ", simply tap the button to place an outgoing call from the headset.
11. Using the Jabra M5390 Multiuse headset with multiple Bluetooth®-enabled devices
Your Jabra M5390 Multiuse headset can be "in range). This could be connected (paired with the headset, turned on the second connected device, you must first make sure that the...
User Manual - Page 20
... base or the dongle. Troubleshooting & FAQ Q: Nothing happens when I cannot hear anything in a multiuse scenario
A typical multiuse scenario is connected to adjust the level on the phones.
- To do this is a steady
green...off the hook or the "line" button is of this feature.
17 Make sure that the headset is not connected. Q: I hear myself when I press the Answer/End button, the GN...
User Manual - Page 21
...parts, are not toys for wideband settings. Batteries and product disposal Do not expose the headset batteries to local standards and regulations. Dispose of the battery.
For your country's support... sound quality in your desk phone has a volume button, it to charge your Jabra M5390 Multiuse. Always try to local regulations. Dispose of batteries in temperatures well below freezing. The ...
User Manual - Page 22
...Note: Out of range for more than 1 min., any on the headset, or press the Answer/End button if you are alreadywearing headset.
Appendix - GN 1000 Remote Handset Lifter (RHL) (optional accessory)...a call 15.2 Put on -going call 15.3 Press the Answer/End button, or place the headset in the charge cradle.The RHL will automatically replacethe telephone handset, and the callwill be terminated. 19...
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