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Jabra JOURNEY Support Question

Jabra JOURNEY Support Question

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Question posted by meetFarooq on August 3rd, 2014

Answer/ignore Voice Control** Does Not Work On My Jabra Journey

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Answer #1: Posted by JabraSupport on August 5th, 2014 8:22 AM
This answer was accepted by the poster of the original question.
JabraSupport

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If the microphone on your Jabra Journey works otherwise, the unit may not be recognizing your particular accent (if you have one) or it may just need to be reset. To reset the unit, remove the Journey from the list of paired devices in your phone's Bluetooth menu. Turn the Journey ON and then press and hold the answer/end button until it goes into pairing mode. Then press and hold the volume down and answer/end buttons simultaneously until you hear the tones. To verify that the unit has been reset, turn it OFF and then ON again - it should start up in pairing mode.

If you have any other questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected]. Consult the Jabra web site for contact information if you're in a different region.

Related Jabra JOURNEY Manual Pages

User manual - Page 2

... DO 3 HOW TO PRESS THE BUTTONS 5 WHAT THE LIGHT MEANS 5 GETTING STARTED 6 CHARGE YOUR JABRA JOURNEY 6 TURNING YOUR JABRA JOURNEY ON AND OFF 7 PAIRING YOUR JABRA JOURNEY WITH YOUR PHONE 7 CONNECTING WITH YOUR PHONE AUTOMATICALLY 8 PLACING JABRA JOURNEY IN YOUR VEHICLE 8 ADDITIONAL FEATURES 9 HOW TO HANDLE CALLS FROM A SINGLE PHONE 10 HOW TO HANDLE CALLS FROM TWO MOBILE...
User manual - Page 3

ABOUT YOUR JABRA JOURNEY A Volume down Tap to adjust volume down B Answer/end button Tap to answer/end call C Voice button Tap to initiate voice command function Tap to mute/un-mute your microphone during an active call D Status light Indicates pairing, connection, on/off and battery status E Visor clip ...
User manual - Page 4

...-mute with an active call with HD Voice Mic - english B A j a b ra C D E I F G H WHAT YOUR JABRA JOURNEY CAN DO Your Jabra JOURNEY lets you do all this: - Answer/end calls - Reject calls* - Third party calling* - Deliver great sound and noise cancellation with the voice button - Announce the name of a motion sensor - Auto pairing - "Answer/Ignore" command** - Auto On with the help...
User manual - Page 5

... via USB cable - Voice Announcements** - A2DP (Advanced Audio Distribution Profile) for enhanced noise cancellation - Size: H119 mm W59 mm D16 mm - "Answer/Ignore" command** - Advanced ... Voice Mic. Voice Control through the voice button* - english - for transmitting music, podcasts and directions from a GPS application - Software upgradable * Phone dependent Jabra JOURNEY...
User manual - Page 6

...light turns solid blue Active call The status light is flashing red There is fully charged Jabra JOURNEY 5 english HOW TO PRESS THE BUTTONS Instruction Duration of Press Tap Press briefly Double tap... WHAT THE LIGHT MEANS Status Light In-car Speakerphone Status The status light behind the answer/end button flashes rapidly blue Pairing mode The status light turns solid blue and goes ...
User manual - Page 7

... only the charger provided in -car speakerphone. 2.5 Hrs jabra Jabra JOURNEY 6 You will hear "Voice off . CHARGE YOUR JABRA JOURNEY Make sure that you recharge your device at any other devices as a default setting when you turn your Jabra JOURNEY on your Jabra JOURNEY the first time. The status light will hear Voice Guidance telling you what to you or listen...
User manual - Page 8

... to 'search' for devices. By following a few simple steps and voice guidance, a phone can be paired with the passkey or PIN = 0000 (4 zeros). i.e. it has been disconnected with the JABRA JOURNEY. Then set your phone's instruction guide. Your phone will find the Jabra JOURNEY Your phone will confirm with announcement "Connected" when pairing is connected...
User manual - Page 9

... the answer/end button for use the in-car speakerphone with a different phone, or if the pairing process was interrupted, you and speak directly into the in -car speakerphone can be used together. english CONNECTIVITY MobilSurf BLUETOOTH Infrared port Wap options Synchronization Networks SELECT DEVICES FOUND Jabra JOURNEY Jabra JOURNEY Passkey: **** HANDSFREE Jabra JOURNEY added. Then...
User manual - Page 10

... the name of a motion sensor. Motion Sensor and Auto ON Jabra JOURNEY has a built-in motion sensor that registers a movement in a car and sends a signal to the device to mute/un-mute your unit has been turned off automatically after 10 minutes. "Answer/Ignore" Voice Commands** You can also turn on automatically with your phone...
User manual - Page 11

... transfer to your in -car speakerphone. Just say "Answer" or "Ignore" The call will automatically be connected to two mobile ...Jabra JOURNEY can also answer/end calls by using your in use Jabra JOURNEY 10 *Phone dependent To learn more about Advanced Multiuse™ please go to reject the incoming call * Redial last number* How to the in -car speakerphone to your voice...
User manual - Page 12

...incoming call) Release active-accept incoming call Double tap the answer/end button Jabra JOURNEY 11 Reject incoming call Double tap the answer/end button Three way call (The other call is on ... answer/end button Release held call Tap the answer/end button Hold active/accept incoming Press the answer/end button. english Mute Tap the voice button to mute an active call , tap the voice ...
User manual - Page 13

... active/accept incoming Press the answer/end button Active calls on hold Function How to control Jabra JOURNEY 12 I press the voice button and nothing happens Not all mobile phones support voice control function. If your phone supports the voice control function, its user manual should list the words that you mobile phone has a voice control mode by the speakerphone itself...
User manual - Page 14

... other, with other Bluetooth equipment? The next time you power on the answer/end button. Will the Jabra JOURNEY work with no major objects in -car speakerphone - The Jabra JOURNEY is playing. - I want to control your mobile phone. Jabra JOURNEY 13 To remove the list: 1) Put your Jabra JOURNEY in your phone. I am having pairing problems You may have deleted the...
User manual - Page 15

... are optional features which are dependent on the ability of your device manual for the latest support info and online User Manuals) 2. voice dial using Jabra JOURNEY with 2 mobile phones. Phone: Belgique/Belgie Danmark Deutschland Die Schweiz España France Italia Luxembourg Nederland 00800 722 52272 70 25 22 72 0800 1826756 ...
User manual - Page 16

...10 meters). In order to rain or other devices. Always store the Jabra JOURNEY with the power off and safely protected. - Jabra JOURNEY 15 Do not expose the Jabra JOURNEY to support a certain profile, a phone manufacturer must implement certain mandatory features...00800 722 52272 TAKING CARE OF YOUR JABRA JOURNEY - Bluetooth devices will not work if the devices have not been paired.
User manual - Page 17

... according to pair it with your mobile phone to local standards and regulations. When you enter on your phone and the Jabra JOURNEY recognize each other and automatically work together. Standby mode is when the Jabra JOURNEY is passively waiting for all Jabra products is a code that you 'end' a call . The passkey for a call on your...
User manual - Page 18

... trademark of GN Netcom A/S. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of their respective owners. Jabra® is a registered trademark of GN Netcom A/S. All other trademarks included herein are the property of such marks by GN Netcom A/S is under license. (Design...
Datasheet - Page 1

... the speakerphone. The next time you are crystal clear with your phone, download your Jabra JOURNEY on the in motion sensor * Phone dependant WWW.JABRA.COM/JOURNEY LEARN MORE! RReeaassoonnss ttoo cchhoooossee tthhee Jabra JOURNEY Jabra SPEAK410 - Built-in motion sensor on . The Voice Control feature makes it more than just a drive with built-in -car speakerphone turn your...
Datasheet - Page 2

... until you are not in an active call by using a motion sensor. for voice dialing* 5. "Answer/Ignore" voice control** 6. Designed for volume down buttons to Jabra JOURNEY. In-car charger with additional USB cable so you are not in pairing mode. Up to . PAIRING Jabra JOURNEY WITH YOUR PHONE When you through your PC 13. Built-in your phone...
Technical Specification - Page 1

...Up to 35° C) 12-28 V input; 5 V 750mA output Micro-USB 0000 Answer calls, End calls, Reject calls, HD Voice Mic., Voice dialing*, "Answer/Ignore" voice control**, Volume control, Three way calling, Music streaming (A2DP), Last number redial. JABRA JOURNEY EXCEPTIONAL SOUND ON THE ROAD HD Voice mic for battery, call, pairing and connection. Certification Warranty * Some features are in...

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