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Jabra FREEWAY Support Question

Jabra FREEWAY Support Question

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Question posted by dnp on November 11th, 2013

Permanently Connects And Disconnects Back

Freeway is OK after initial pairing, but after the power off-on cycle it begins cycling of disconnects the phone and connects it back until reset and re-pairing. The latest firmware didn't resolve an issue. Phone is Galaxy S4.

Current Answers

Answer #1: Posted by JabraSupport on November 12th, 2013 11:18 AM
This answer was accepted by the poster of the original question.
JabraSupport

Member since:
October 13th, 2011

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I'd suggest resetting the Jabra Freeway. Start by removing the Freeway from the list of paired devices in your phone's Bluetooth menu.

Turn the Freeway ON, then simultaneously press the Answer/End, Voice and Mute buttons until you hear the tones. If you turn the unit OFF and then ON again, it should start up in pairing mode. You'll need to repeat the pairing procedure to link it with your phone again.

If you have any further questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected].

Answer #2: Posted by dnp on November 25th, 2013 3:41 AM
dnp

Member since:
November 11th, 2013

Points: 80
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The issue is actually easily resolved, although it's a workaround, not a solution. Disconnects don't happen when device is powered from an internal battery. So, charge it, disconnect from lighter socket and enjoy.

Related Jabra FREEWAY Manual Pages

User manual - Page 2

ENGLISH CONTENTS THANK YOU 2 ABOUT YOUR JABRA FREEWAY 2 WHAT YOUR SPEAKERPHONE CAN DO 3 GETTING STARTED 4 CHARGE YOUR SPEAKERPHONE 4 TURNING YOUR SPEAKERPHONE ON AND OFF 5 PAIRING IT WITH YOUR PHONE/DEVICE 6 PAIR A NEW OR SECOND DEVICE 6 CONNECTING WITH YOUR PHONE 7 PLACE THE SPEAKERPHONE IN YOUR VEHICLE 7 HOW TO 8 JABRA VOICE FEATURES 10 ADDITIONAL FEATURES 13 TROUBLESHOOTING & FAQ...
User manual - Page 3

...YOUR JABRA FREEWAY A Answer/end button Tap to answer/end call E Volume up Tap to adjust volume up F Voice button Tap to initiate voice command functions G Visor clip H Power switch ...calls to your car radio C Volume down Tap to adjust volume down D Mute button Tap to turn the FREEWAY on I Micro USB charging connector Charge with the Micro USB charger J Charging indicator light Light red while ...
User manual - Page 4

... L 100 mm x W 120 mm x H 20 mm JABRA FREEWAY 3 * Phone dependent Ease of standby time - Transfer music and calls to 14 ... & eSCO - Three way calling* - Bluetooth technology - Easy pairing with charging option from A2DP enabled devices*) - Turns on and ... Your Jabra FREEWAY lets you do all this: - Make and answer calls just using the builtin G-sensor - be connected to 128-bit...
User manual - Page 5

... your device) 3 Pair your speakerphone to your phone or device The first time you turn your Jabra FREEWAY on your speakerphone is fully charged the indicator light will no longer talk to you or listen for commands. Repeat the process to the car charger. You can be charged outside your car's power outlet. NOTE...
User manual - Page 6

... on and reconnect to turn it on or off when your speakerphone. The Jabra FREEWAY will also turn the speakerphone on if the power switch is moved away from other devices. Slide the On/Off power switch to your phone when you should not use your device is left uncharged for a long period. ENGLISH...
User manual - Page 7

... is now ready for use SELECT OK SELECT PAIR A NEW OR SECOND DEVICE 1 Ensure that the Jabra FREEWAY is your phone/device and search for a passkey or pin code use 0000 (four zeros) CONNECTIVITY MobilSurf BLUETOOTH Infrared port Wap options Synchronization Networks SELECT DEVICES FOUND Jabra FREEWAY Jabra FREEWAY Passkey: **** HANDSFREE Jabra FREEWAY added. If you will flash...
User manual - Page 8

... and conveniently on the phone/device. When the speakerphone and phone/ device have disabled Voice Guidance you and speak directly into the On position. If the devices are used together. For optimal sound quality place the Jabra FREEWAY right in front of you can put Jabra FREEWAY in pairing mode. CONNECTING WITH YOUR PHONE Pairing is activated on...
User manual - Page 10

... turn mute off. Double tap the Answer/End button Activate Voice dialing** - If your phone is connected it will hear your microphone during a call and again to first call does not transfer, tap the Answer/ end button. JABRA FREEWAY 9 * Phone dependent ** Refer to activate the phones voice dialing or tap the Voice button and say...
User manual - Page 11

Incoming call Your voice to FREEWAY What it does "Pair new device" Puts the FREEWAY into pairing mode "Redial" FREEWAY redials the last outgoing call made on the phone "Call back" Calls back the last incoming call recieved on the FREEWAY JABRA FREEWAY 10 Just say one of the following commands. Outgoing calls, pairing, battery level and start music player...
User manual - Page 12

... menu When you are "Cancel" Will cancel your current operation and close the voice menu JABRA FREEWAY 11 * Phone dependent Voice control - ENGLISH "Phone commands" Activates your phone's voice dialing feature* "Battery" Will tell you the battery level on FREEWAY "Play" Will start your music player again "What can I say ?" Will tell you what your...
User manual - Page 13

... when there is low" Announced when the battery level goes below you "Welcome! Select pair or OK. Announced automatically when powered on . Go to two phones/devices "Disconnected" Announced if a connected phone/ device is still turned on the first time and whenever FREEWAY is loaded with voice announcements that talks you through setup and daily operation. If asked...
User manual - Page 14

... the audio will resume after the call . Stop the music/audio in your device Using you Jabra FREEWAY with two mobile devices at the same time. In this state the phone paired last will hear "Two devices connected". You can then: - Put the first call you will give you the freedom of having two...
User manual - Page 15

... radio to the announced frequency. QUICK REFERENCE TABLE FOR MANUALLY CONTROLLING YOUR JABRA FREEWAY Function Entering pairing mode Cancel pairing mode Answer call End a call Reject a call Initiate phone voice dial* Action Press and hold the Answer/end button while sliding the Power switch into the On position Tap the Answer/end button Tap the Answer...
User manual - Page 16

... each other, with no major objects in my speakerphone - JABRA FREEWAY 15 When the FREEWAY is reset it is designed for about 6 seconds. It is sensitive to jabra.com/freeway and download the latest firmware and additional languages. Make sure your phone is connected to a device that is paired to the speakerphone by tapping the Answer/End button. I hear...
User manual - Page 17

...connect speakerphone and radio via FM transmitter - Follow the pairing instruction to factory settings you power on while pressing the FM, Voice and Answer/end button for details. Please consult your mobile phone... FREEWAY 16 To clear the pairing list and reset the Jabra FREEWAY to pair it will automatically go into pairing mode. It can also work with Bluetooth mobile phones....
User manual - Page 18

... the frequency set by your radio determines whether it possible to the connection in the top left corner. Please note that the name of the...jabra.com JABRA FREEWAY 17 You must select this message and agree to find a clear frequency. Web: www.jabra.com (for the latest support info ... your phone supports the Bluetooth® phonebook access profile (PBAP) and that on your...
User manual - Page 20

... you enter on your device and the Jabra FREEWAY recognize each other devices. a mobile phone) to local standards and regulations. www.jabra.com/weee JABRA FREEWAY 19 Get more information at www.bluetooth.com. 2 Bluetooth profiles are the different ways that connects devices, such as mobile phones and headsets, without wires or cords over a short...
Datasheet - Page 1

...speakers, A2DP, HD Voice Ready, Virtual Surround Sound and noise cancellation technology • Go truly hands-free with robust voice functionality and Voice Assist application • Play wireless music anywhere - And with Noise Blackout Extreme™ dual microphone technology, you use two mobile phones, the Jabra FREEWAY will pair... connection status. That's because with the Jabra FREEWAY,...
Datasheet - Page 2

... to tell you slide the power switch into the "On" position. If you are now ready to make, answer, end, redial and reject calls 4. Voice guidance provides pairing instructions, caller id, connection status and battery level 6. Turns on your phone and clip onto sun visor 13. connects to your Jabra FREEWAY for new devices. Easy to...
Technical Specification - Page 1

... Talk time Standby time Charging time Weight Dimensions, main unit Microphones Speaker Operating temperature Storage temperature Waterproof Rain shower proof CLA power supply Charging plug dimensions Jabra CRUISER2 materials Pairing passkey or PIN Features JABRA FREEWAY ENJOY CLEAR HANDS-FREE CALLS AND SURROUND SOUND MUSIC Supreme audio with CLA or a PC), 1 quick start manual...

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