HP rp5800 Support Question
HP rp5800 Support Question
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Question posted by dixon570 on November 1st, 2023
Hp Rp5800 Flashes Red And Beeps 4 Times.
My pc was working ok but since we had load shedding then the no display, red light flashing, 4 beeps started. I replaced power supply but no change. Reseated the battery, as well as firmware and tried other slots. That's as far as my basic pc knowledge goes.
Current Answers
Answer #1: Posted by SonuKumar on November 1st, 2023 9:04 PM
SonuKumar
Member since:
May 9th, 2021 Points: 16,609,800
Member since:
May 9th, 2021 Points: 16,609,800
A red light flashing four times and four beeps on an HP Rp5800 indicates a thermal issue. This means that the computer is overheating. There are a few possible causes for this, including:
A blocked fan or vent
A dirty heatsink
A faulty CPU fan
A faulty motherboard
To troubleshoot the issue, you can try the following:
Check to make sure that all of the fans and vents are clear of dust and debris.
Clean the heatsink with a can of compressed air or a soft brush.
Make sure that the CPU fan is spinning properly.
If the CPU fan is not spinning or is making a strange noise, it may need to be replaced.
If you have tried all of the above and the computer is still overheating, the motherboard may be faulty. In this case, you will need to contact HP support for further assistance.
Here are some additional tips to help prevent your HP Rp5800 from overheating:
Keep the computer in a well-ventilated area.
Avoid placing the computer on soft surfaces, such as carpets or beds.
Do not block the fans or vents on the computer.
Regularly clean the computer to remove dust and debris.
Update the BIOS and firmware to the latest version.
If you are unable to resolve the overheating issue yourself, please contact HP support for further assistance.f
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
Your search handyman for all e-support needs!!
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Safety and Regulatory Information - Page 7
... easily accessible at all times. For your computer has a grounded plug.
Failure to the telephone line. To reduce the risk of an electric shock from the AC power outlet.
Important safety information
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Safety and Regulatory Information - Page 9
...supply and power cord set requirements
Power supply class I grounding requirements
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Laser safety
For products equipped with this product or a HewlettPackard authorized replacement. To reduce the risk of 21 CFR 1040.10 and 1040.11 or complies with those specified herein. • Allow only HP... PC...
Safety and Regulatory Information - Page 10
...http://www.hp.com/cgibin/hpsupport/index.pl. Power supply requirements
The power supplies on power cord set requirements, contact your authorized HP dealer, reseller, or service provider.
WARNING! For a power cord 2.0... requirements listed below are equipped with the unit or an authorized replacement power cord from any manner, replace it . Do not use power cords from other countries...
Safety and Regulatory Information - Page 25
...for recycling, please contact your local city office, your waste equipment for energy efficiency. The Power Management feature enables the computer to power down the computer and monitor after a period of inactivity. As...health and the environment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it ...
Hardware Reference Guide HP rp5800 - Page 2
... to change without the prior written consent of Hewlett-Packard Company. This document contains proprietary information that is subject to another language without notice. HP shall not be liable for HP products and services are either trademarks or registered trademarks of this document may be construed as constituting an additional warranty. Hardware Reference Guide
HP rp5800...
Hardware Reference Guide HP rp5800 - Page 8
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2
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Hardware Reference Guide HP rp5800 - Page 30
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Hardware Reference Guide HP rp5800 - Page 37
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Illustrated Parts & Service Map HP rp5800 Retail System - Page 1
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Illustrated Parts & Service Map HP rp5800 Retail System - Page 2
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XMM3
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Illustrated Parts & Service Map HP rp5800 Retail System - Page 3
... - Normal Suspend Mode.
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Maintenance & Service Guide HP rp5800 Retail System - Page 2
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Maintenance & Service Guide HP rp5800 Retail System - Page 136
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Maintenance & Service Guide HP rp5800 Retail System - Page 137
...
Beeps
Possible Cause
Recommended Action
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3.
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Maintenance & Service Guide HP rp5800 Retail System - Page 138
... replace the power button harness. Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued)
Activity
Beeps
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Recommended Action
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OR
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Maintenance & Service Guide HP rp5800 Retail System - Page 143
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Maintenance & Service Guide HP rp5800 Retail System - Page 149
... the system enters the POST, then power off , then replace the power supply.
6. Check to see if the processor fan spins. If the 5V_aux light on the system board is plugged in, but LEDs continue flashing).
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Solution
Processor...
Maintenance & Service Guide HP rp5800 Retail System - Page 150
... is causing the failure.
Power LED flashes Red four times, once every second, followed by a two second pause, and the computer beeps four times. (Beeps stop after fifth iteration but LEDs continue flashing.)
Cause
Solution
Power failure (power supply is overloaded).
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2. Replace the power supply.
4. Solving Power Problems
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Maintenance & Service Guide HP rp5800 Retail System - Page 156
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