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HP c4795 Support Question

HP c4795 Support Question

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Question posted by dmmappel on January 14th, 2013

Printer Is Offline After Installing Current Driver Help

Downloaded and installed current driver for C4795 wireless printer. Then it said it wasn't connected to network and I was unable to access Internet. Got that fixed and now the printer is OFFLINE.  Please help.  Under printers and devices it shows the following w/a green check mark: HP photosmart C4700 series (Copy 1)-TIMP00 When I try to print, it's now offline

Current Answers

Answer #1: Posted by tintinb on January 16th, 2013 9:34 PM
This answer was accepted by the poster of the original question.
tintinb

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October 26th, 2012

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The driver software you have installed might not be compatible with your computer. Remember that not all drivers are the same. It vary based on the type and version of the Operating System you are using. You can download and install the driver software by following these steps:

1. Visit

https://support.hp.com/us-en/drivers/hp-photosmart-c4700-all-in-one-printer-series/model/3940571

2. Select the Operating System of your computer and Click the Next button. If you do not know your Operating System, just click Start, Right Click My Computer/Computer, Click Properties and locate the Operating System type

3. Click  the driver link and start downloading the driver software

4. Make sure to restart your computer after the installation of drivers

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

Related HP c4795 Manual Pages

Reference Guide - Page 1

Do NOT connect the USB cable until prompted by the software! 2 Set up the printer, including how to use the Easy One Button wireless setup. Note: Be sure to follow the animated setup guide because it contains important information on setting up Insert the software CD to download and install the software. Printed in [country] Printed...
Reference Guide - Page 2

... as many as transparencies and envelopes. Connect the HP Photosmart to the current display. 6 Copy: Opens the Copy Menu. Print on a variety of your HP Photosmart Print your memory card into a slot on . Scan originals to a computer- Get the most out of specialty media such as five computers over a wireless network.  just insert your photos without...
Reference Guide - Page 3

...install the HP Photosmart Software. Electronic Help includes instructions on product features and troubleshooting. In the Help Viewer, select HP Product Help. In addition, some residual ink is left in the cartridge after it again when you can later change a USB connection to a wireless network connection. For more than one computer on a small network of computers. Select Add a Device...
Reference Guide - Page 4

... it. Or, try plugging the product directly into a switched outlet, make sure it is installed. 4. Turn off . 4. Make sure that you are still unable to turn on . If it is not selected as the default printer, right-click the printer icon and choose "Set as your product is working. Windows If you know works...
Reference Guide - Page 6

... computer may be blocking communication. Step 3: Check for each computer that your network. If you're connected wirelessly, for only Windows Internet Explorer and is the first time you are installing the product, you can download an application from joining your network name (SSID) incorrectly. Being connected to correct the problem, and then try again. 3. you will need...
Setup Guide for DV6 and PS C4780 Bundle - Page 1

... to this bundle use the installation CD that is easily accessible at all three devices in your lap or obstruct the...you power cycle the modem as well. Click Start, click Help and Support, and then click User Guides. HP shall ... 1:25:58 PM NOTE: These instructions are installing this printer on your Printer Once the HP Wireless Solutions wizard prompts you are specific to the ...
User Guide - Page 3

Contents Contents 1 HP Photosmart C4700 series Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ...22 Print envelopes ...27 Print on specialty media ...28 Print a ...
User Guide - Page 8

... for approximately two minutes in your wireless network. If you connect the HP Photosmart on the networking device. 2. For optimal performance and security in which the PIN needs to install the HP Photosmart on WPS-enabled router or other network elements. b. The device displays a PIN. ❑ Enter the PIN on . ❑ Broadband Internet access (recommended) such as cable or DSL...
User Guide - Page 9

... computer using a wireless router or access point. If the connection fails, follow the prompts to a network 7 NOTE: An ad hoc connection can install the HP Photosmart software. ▲ Turn on the wireless radio for the proper method to create an ad hoc profile on each computer that came with an ad hoc network profile, consult the Help file for your...
User Guide - Page 11

wireless access points are prompted, connect the product to a network. Follow the instructions on a networked computer 1. When the setup is finished, you have connected the HP Photosmart to the computer using the USB setup cable included in the box. Before you install the software, make sure that your computer is currently connected to a network, follow the instructions. If the ...
User Guide - Page 12

... computer. To enable printer sharing on your computer, connected directly to install the software. The Searching screen appears as the Setup program searches for the product on the network, the Printers Found screen appears. Set up printer sharing on a Windows computer ▲ Refer to the HP Photosmart, using your computer or see the Windows onscreen Help. Other computers...
User Guide - Page 13

3 Get to know the HP PhotosmartPrinter parts • Control panel features Printer parts Figure 3-1 Printer parts 1 Color graphics display (also referred to as the display) 2 Control panel 3... access area 11 Print carriage 12 Glass 13 Lid-backing 14 Lid 15 Rear door 16 Rear USB port 17 Power connection (Use only with the power adapter supplied by HP.) Get to know the HP Photosmart 11...
User Guide - Page 14

..., opens the Copy Menu. When viewing screens other than the Home screen, selects options related to know the HP Photosmart Get to know the HP Photosmart 12 Get to the current display. 7 Wireless network indicator light: Indicates that the wireless radio is on. When viewing screens other than the Home screen, selects options related to the...
User Guide - Page 29

...TransFlash MicroSD Card (adapter required), or xD-Picture card d. View the animation for inkjet printers. Insert memory device. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, ... papers for photo printing" on page 15 • "Stop the current job" on page 103 Print envelopes With the HP Photosmart, you can print on a single envelope, a group of copies. e. Print...
User Guide - Page 31

...access HP Smart Web Printing from your Web browser, click Print. Make sure you allow enough time for the ink to dry before handling the transparency. If you have selected the correct printer. 4. For more information about HP Smart Web Printing, see the help...the current ...Photosmart. Print Print a Web page 29 Depending on plain paper. Click OK, and then click Print or OK in Internet...
User Guide - Page 49

... be inaccurate or unavailable. You do not have installed a refilled or remanufactured cartridge, or a cartridge that has been used in another printer, the ink level indicator might need to replace ...information, see www.hp.com/go/inkusage. To check the ink levels from the HP Photosmart Software 1. In addition, some residual ink is left in the initialization process, which prepares...
User Guide - Page 52

... two print cartridges are installed in the HP Photosmart to operate the HP Photosmart with only one print ...cartridge. Colors print but black is grayed and is not supported in ink-backup mode slows the printer and affects the quality of plastic tape has been removed from each print cartridge. The ink-backup mode is initiated when a print cartridge is installed...
User Guide - Page 62

... print cartridges. Genuine HP print cartridges are listed in the Windows system tray. Chapter 12 When the software installation is complete, the HP Digital Imaging Monitor icon appears in order, with HP printers to help you easily produce great results, time after time. 60 Solve a problem If the HP Solution Center shows the...
User Guide - Page 64

...Printer Toolbox from the HP Photosmart Software 1. The product prints a print cartridge alignment sheet. 7. When the On button stops flashing, the alignment is complete and the page can help...To align the print cartridges from the HP Photosmart Software 1. If the self-test report shows a problem, clean the print cartridges. Click the Device Services tab. 5. Solve a problem Check ...
User Guide - Page 84

...place. Remove and reinsert the print cartridges and verify that a non-HP print cartridge was installed. The print carriage moves to the far right side of a non-HP supply will not... be covered under warranty. Solutions are fully inserted and locked in order, with HP printers to help you easily produce great results, time after time. Wait until the issue is resolved. •...

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