HP ProBook 6540b Support Question
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Question posted by josclu on June 2nd, 2014
How Do I Reset Probook Asking For User Id And Password Or Fingerprint
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Related HP ProBook 6540b Manual Pages
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 1
and performing computer disassembly procedures. troubleshooting computer problems; HP ProBook 6545b Notebook PC, HP ProBook 6540b Notebook PC, HP ProBook 6445b Notebook PC, and HP ProBook 6440b Notebook PC
Maintenance and Service Guide
Document Part Number: 570786-002
January 2010
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides ...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 8
1
Product description
Category Processors
Description
HP ProBook 6545b HP ProBook 6540b HP ProBook 6445b HP ProBook 6440b
Notebook PC
Notebook PC
Notebook PC
Notebook PC
■ AMD® Turion™ II Ultra
9
9
M620 2.5-GHz processor
(35W, 2-MB L2 cache)
■ AMD Turion II Ultra M600
9
9
2.3-GHz processor (35W,
2-MB L2 ...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 9
... i5 330M
2.13-GHz processor (turbo up to 2.33-GHz; 3-MB L3 cache, 4 threads, 35W)
Northbridge: AMD RS880M
HP ProBook 6545b Notebook PC
9
HP ProBook 6540b Notebook PC
9
9
9
9
HP ProBook 6445b Notebook PC
9
HP ProBook 6440b Notebook PC
9
9
9
9
Southbridge: AMD SB710
9
9
Intel Ibex Peak HM57 storage
9
9
ATI Mobility Radeon™ HD
9
9
4200 Universal Memory
Architecture (UMA) graphics...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 10
Product description
Category
Description
HP ProBook 6545b HP ProBook 6540b HP ProBook 6445b HP ProBook 6440b
Notebook PC
Notebook PC
Notebook PC
Notebook PC
Panel (continued) ■ 14.0-in, HD, LED, AntiGlare
(1366×768) with webcam and 2 WWAN antennas
9
9
■ 14.0-in, HD, LED, AntiGlare
(1366×768) ...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 11
Product description
Category Optical drives
Microphone Audio Webcam Modem Ethernet
Description Single screw removal
HP ProBook 6545b HP ProBook 6540b HP ProBook 6445b HP ProBook 6440b
Notebook PC
Notebook PC
Notebook PC
Notebook PC
9
9
9
9
Customer-accessible
9
9
9
9
Supports 12.7-mm, optical drives
9
9
9
9
Supports no drive option in
9
9
9
9
optical drive bay with
slot...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 12
...
External media cards
Docking
Description
HP ProBook 6545b HP ProBook 6540b HP ProBook 6445b HP ProBook 6440b
Notebook PC
Notebook PC
Notebook PC
Notebook PC
Integrated wireless local-area
9
9
...
WWAN module
■ WWAN security provided
9
9
9
9
by subscriber identity
module (SIM),
user-accessible
behind battery
■ 2 WWAN antennas
9
9
9
9
(worldwide, 5-band) built
...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 13
Product description
Category
Description
HP ProBook 6545b HP ProBook 6540b HP ProBook 6445b HP ProBook 6440b
Notebook PC
Notebook PC
Notebook PC
Notebook PC
Ports
1394a
9
9
9
9
Accessory battery connector
9
9
9
9
DisplayPort (Dsub 15-pin)
9
9
9
9
supporting 1600 × 1200
external resolution at 75 Hz
Docking connector
9
9
9
9
Multi-pin AC power
9
9
9
9
RJ-...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 14
... 6540b HP ProBook 6445b HP ProBook 6440b
Notebook PC
Notebook PC
Notebook PC
Notebook PC
Security cable slot
9
9
9
9
Trusted platform module
9
9
9
9
(TPM) 1.2 and TPM enhanced
drive lock
Optional HP fingerprint reader
9
9
9
9
Optional active integrated
9
9
9
9
Smart Card Reader (SCM)
Full volume encryption
9
9
9
9
Preboot authentication
9
9
9
9
(password...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 15
...)
Serviceability
Description
HP ProBook 6545b HP ProBook 6540b HP ProBook 6445b HP ProBook 6440b
Notebook PC
Notebook PC
Notebook PC
Notebook PC
Restore media (DRDVD...Ultimate 64
■ Windows 7 Ultimate 32
■ Windows Vista
Enterprise 32
■ Windows Vista
Enterprise 64
End-user replaceable parts:
AC adapter
9
9
9
9
Battery (system)
9
9
9
9
Bluetooth module
9
9
9...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 151
... (TPM) Embedded Security, which is destroyed permanently.
Reset/clear the fingerprint reader ownership (select models only;
Enter, change this section may not be supported by your password.
■ Enable/disable DriveLock on any computer hard drive (enabled by default).
■ Change a DriveLock user password or master password.
✎ DriveLock settings are accessible only when you...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 157
... SpareKey Enrollment Fingerprint Reset on Reboot (If Present) Change Password HP SpareKey Enrollment DriveLock Passwords
Automatic DriveLock TPM Embedded Security
Disk Sanitizer
System IDs
To do this section may not be supported by your password.
■ Enable/disable DriveLock on any computer hard drive (enabled by default).
■ Change a DriveLock user password or master password.
✎...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 163
... a user-defined computer asset tracking number and ownership tag.
5-16
Maintenance and Service Guide Enable/disable HP SpareKey (enabled by default). Enable/disable Automatic DriveLock support. Run Disk Sanitizer to change , or delete a BIOS administrator password.
Enable/disable HP SpareKey enrollment (enabled by default). Enter, change this setting. Reset/clear the fingerprint reader...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 166
..., 7200-rpm hard drive, 2.55-AH battery, 1024-MB memory, no modem module, no Bluetooth module, no WWAN module, no webcam, and no fingerprint reader
2.64 kg
HP ProBook 6445b Notebook PC
Depth
23.6 cm
Width
33.9 cm
Height (front to back)
3.4 to 3.9 cm
Weight
With 14.0-in WXGA display assembly, no optical drive...
HP ProBook User Guide - Windows 7 - Page 162
... your computer.
Enable/disable Automatic DriveLock support. Select Password Policy (requires a BIOS administrator password) HP SpareKey Always Prompt for HP SpareKey Enrollment Fingerprint Reset on Reboot (If Present) Change Password HP SpareKey Enrollment DriveLock Passwords
Automatic DriveLock TPM Embedded Security
Disk Sanitizer
System IDs
To do this
Change the Computer Setup language...
HP ProBook User Guide - Windows 7 - Page 181
...,
15 Security menu
always prompt for HP SpareKey enrollment 152
Automatic DriveLock 152 change password 152 Disk Sanitizer 152 DriveLock 152 fingerprint reader reset 152 HP Sparekey 152 HP Sparekey enrollment 152 password policy 152 set up BIOS administrator
password 151 System IDs 152 security, wireless 25 serial number, computer 19 service tag 19
set security...
ProtectTools (Select Models Only) - Vista - Page 10
... hard drive.
HP ProtectTools features
The following table details the key features of security device authentication, such as a Java™ Card and biometrics, for user authentication.
● Password storage is protected through the use of HP ProtectTools modules. NOTE: Credential Manager functionality is used.
Privacy Manager for HP ProtectTools (select models ●...
ProtectTools (Select Models Only) - Vista - Page 18
... account from access by unauthorized persons, and in order to protect your fingerprint with the fingerprint reader. The Setup Wizard will guide you through the process of enabling...to all users of the computer: ● Windows Logon Security protects your Windows account(s) by requiring the use HP ProtectTools Security Manager features. A Windows password is blank, you will ask you ...
ProtectTools (Select Models Only) - Vista - Page 38
...created for logon to more than one central location. To add an additional logon for user names, passwords, and multiple logon accounts, from one category, and you can add the same ...you to your mouse pointer over them. 4. Place your Web sites and programs.
Password Manager icon settings
Password Manager attempts to identify logon screens for Web sites and programs. When it easy ...
ProtectTools (Select Models Only) - Vista - Page 90
... and the Windows logon screen remains displayed no matter which logon credential (password, fingerprint, or Java Card) is relaunched, it always enters Save As instead of Connect. If the user logs on to Windows first, then the user must manually log on , even if the client part of the issue.
HP is currently by...
HP ProBook User Guide - Windows XP - Page 159
... to the ProtectTools software Help.
Select Language Boot Options
To do this
Revise password policy criteria. Enable/disable HP SpareKey (enabled by default). Enable/disable HP SpareKey enrollment (enabled by default). Reset/clear the fingerprint reader ownership (select models only; Enter a user-defined computer asset tracking number and ownership tag.
Enter, change this
Change...
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