HP ProBook 6475b Support Question

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Question posted by Anonymous-155437 on November 5th, 2015

Forgot Administrator Password System Disabled

forgot administrator password on my hp pavilion x360 13-a019wm now saying system disabled B1E8C9C5

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Answer #1: Posted by hzplj9 on November 5th, 2015 2:00 PM

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hzplj9

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Check out the instructions given on this link:

https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-US&ad=US

Hope that helps

Related HP ProBook 6475b Manual Pages

HP Notebook Reference Guide - Page 8

... administrator password 54 Managing a DriveLock password 55 Using Computer Setup Automatic DriveLock 55 Entering an Automatic DriveLock password 55 Removing Automatic DriveLock protection 56 Using the fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP...

HP Notebook Reference Guide - Page 60

.... ● If a fingerprint reader is installed or connected to the computer, and if HP Security Manager software is stolen, Computrace can protect your computer. 7 Security Protecting the computer...user accesses the Internet. Unauthorized access to Computer Setup (f10) BIOS administrator password in combination with the following hardware and software, you send your computer for protecting ...

HP Notebook Reference Guide - Page 61

... feature Unauthorized access to a Windows user account Unauthorized access to data Windows user password ● Firewall software ● Windows updates ● Drive Encryption for HP ProtectTools Unauthorized access to Computer Setup settings and other BIOS administrator password in Computer Setup* system identification information Unauthorized removal of the computer Security cable slot...

HP Notebook Reference Guide - Page 62

... cannot be used to a Windows administrator-level account. Setting passwords in Windows Password Function Administrator password* Protects access to access Computer Setup contents. User password* Protects access to a Windows user account. *For information about setting a Windows administrator password or a Windows user password, select Start > Help and Support. 52 Chapter 7 Security...

HP Notebook Reference Guide - Page 63

... Turn on -screen instructions. - When prompted, type a password. 5. Using passwords 53 It is an HP ProtectTools Security Manager password, can be enabled in Computer Setup to provide BIOS password protection in Computer Setup Password Function BIOS administrator password* Protects access to Computer Setup. TPM embedded security password (select models only) The embedded security...

HP Notebook Reference Guide - Page 64

... empty, and then press enter. 8. Read the warning. When prompted to select File > Save Changes and Exit, and then press enter. Entering a BIOS administrator password At the BIOS administrator password prompt, type your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen. 2. Press f10 to select...

HP Notebook Reference Guide - Page 65

... Setup Automatic DriveLock In a multiple-user environment, you can access the Automatic DriveLock features. To continue, select YES. 6. Turn on the drive you have a BIOS administrator password before you . To confirm DriveLock protection on the computer, and then press esc while the "Press the ESC key for Startup Menu" message is enabled...

HP Notebook Reference Guide - Page 80

...computer. ● View specification information about your computer. Disable and enable (select models only). Run a diagnostic test on password TPM Status TPM Operation To do this ● View... that the main components are required to Setup Utility. Security menu Select Administrator password Power-on the system memory. Diagnostics menu Select Primary Hard Disk Self Test...

HP Notebook Reference Guide - Page 90

... eSATA 38 USB 36 caring for your computer 60 changing boot order 74 checking audio functions 15 cleaning your computer 60 Computer Setup BIOS administrator password 53 DriveLock password 55 enabling bootable devices 73 navigating and selecting 65 restoring factory settings 66 setting boot order 74 setting MultiBoot Express prompt 75 computer, traveling...

HP ProtectTools Getting Started - Page 9

Password changes using keyboard layout that is also supported 110 Special key handling ...111 What to do when a password is rejected 113 13 Related documentation ...115 Glossary ...117 Index ...123 ix

HP ProtectTools Getting Started - Page 13

...of a personal secure drive (PSD), which is reformatted or replaced. HP ProtectTools features 3 Computrace for HP ProtectTools (purchased separately) ● Requires separate purchase of tracking and ..., and from introducing viruses into the system from external media. ● Allows administrators to disable access to activate. ● Provides secure asset tracking. ● Monitors user ...

HP ProtectTools Getting Started - Page 27

... critical or give you sign on to edit the credentials. Password Manager also supports the launching of ctrl+Windows logo key+h to open HP ProtectTools Security Manager to the computer, Password Manager will provide your information. To start saving web locations, user names, and passwords: 1. Password Manager's Edit option allows you to remember and which...

HP ProtectTools Getting Started - Page 31

... can perform the following tasks: ● Enabling or disabling security features ● Specifying required credentials for authentication ● Managing users of the computer if it is provided through the Administrative Console feature. 4 HP ProtectTools Security Manager Administrative Console HP ProtectTools Security Manager software provides security features that help protect...

HP ProtectTools Getting Started - Page 32

... console displays the following selections under Home in the left panel of Security Manager, click Administration, and then click Administrative Console. Using Administrative Console HP ProtectTools Administrative Console is located at the top right of HP ProtectTools with DigitalPersona Pro and scheduling product updates and online messages. ● Setup Wizard-Guides you to the...

HP ProtectTools Getting Started - Page 39

.... ● Password Manager-Enables Password Manager for all users of digits allowed is 8. 2. General tab The following applications: ● Status-Select the check box to enable all applications, or clear the check box to customize the behavior of currently installed HP ProtectTools Security Manager applications. ▲ In the left panel of Administrative Console, under...

HP ProtectTools Getting Started - Page 67

... When waking from occurring when enabled. NOTE: If the Windows administrator has enabled BIOS Pre-boot Security in HP ProtectTools Security Manager and if One-Step Logon is deactivated, you...the Logon page, enter your Windows password or smart card PIN, or swipe a registered finger. Hardware encryption provides the Disable Sleep Mode for software encryption or hardware encryption.

HP ProtectTools Getting Started - Page 99

... -only view. Opening Device Access Manager 1. Log in order to access devices which are not controlled by disabling data transfer devices. Click Start, click All Programs, click Security and Protection, and then click HP ProtectTools Administrative Console. 3. This console provides a read access and write access can be allowed or denied separately. This group...

HP ProtectTools Getting Started - Page 107

... wish to access the device, access is denied. Setup Procedures 97 Click Apply. When the user logs in -time authentication. 1. In the left pane of HP ProtectTools Administrative Console, click Device Access Manager, and then click JITA Configuration. 2. From the device's drop-down menu, select either removable media or DVD/CD-ROM...

HP ProtectTools Getting Started - Page 114

... then change the setting to the Embedded Security configuration. 8. To save your password in Computer Setup: 1. The HP ProtectTools Embedded Security Initialization Wizard opens. 2. Initializing the embedded security chip In the initialization process for Embedded Security, you have not set an administrator password, use the arrow keys to all users. CAUTION: Safeguard the Basic...

HP ProtectTools Getting Started - Page 136

... Identity Protection (VIP) 42 viewing encrypted Microsoft Office document 78 log files 88 sealed email message 74 signed Microsoft Office document 77 W Windows Logon password 9 wizard, HP ProtectTools Setup 13 Word, adding signature line 75 T theft recovery 101 theft, protecting against 7 third-party certificate, importing 67 TPM 60 TPM chip enabling 103 initializing...