HP ProBook 6460b Support Question

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Question posted by josetha on July 10th, 2014

My Hp Probook 6560b Will Not Charge

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Answer #1: Posted by freginold on June 7th, 2020 5:46 AM

freginold

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Generally, when a laptop battery won't charge, it's because of one of the following reasons:

The battery won't hold a charge
The charger won't charge the battery

Either one could be the culprit -- both are common issues with laptops, and unless you have a spare battery or charger it's often hard to troubleshoot without replacing one or the other. Replacement chargers are typically cheaper than replacement batteries, so unless you have a reason to think it's the battery, replacing the charger is a good place to start.

There are other things that could be causing the problem -- such as a bad motherboard, power jack or power board -- but most of the time the problem lies with either the battery or the charger.

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