HP ProBook 6460b Support Question
HP ProBook 6460b Support Question
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Question posted by jnacoo on June 22nd, 2014
Hp Probook 6460 Will Not Power On Battery
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Current Answers
Answer #1: Posted by freginold on July 11th, 2014 11:30 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Usually when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related HP ProBook 6460b Manual Pages
End User License Agreement - Page 1
...EULA. You may use with all or any Software Product, installed on or made available by
HP for use the Software Product on a single computer ("Your Computer"). You may include associated ... USING THIS EQUIPMENT: This
End-User license Agreement ("EULA") is a legal agreement between you and HP or its online documentation. RIGHTS IN THE SOFTWARE
the right to this EULA:
a.
DOWNLOADING, OR...
End User License Agreement - Page 2
...will prevail.
4. You agree that the right to the original Software Product provided by HP unless HP provides other applicable laws and international treaty provisions. Third Party. You may not be... rejected. TERM. This EULA is expressly provided for the original Software Product identified by HP as a consignment. ADDITIONAL SOFTWARE. This EULA applies to updates or supplements to do so...
End User License Agreement - Page 3
... biological weapons proliferation. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (... for the Software Product or U.S. $5.00. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HP AND ITS SUPPLIERS PROVIDE THE SOFTWARE PRODUCT "AS IS" AND WITH ALL FAULTS, AND HEREBY...
End User License Agreement - Page 4
...such products and services . ENTIRE AGREEMENT. To the extent the terms of any HP policies or
programs for support services conflict with the terms of this EULA, the terms of residence... covered by the laws of the State of their respective companies. Nothing herein should be liable for HP products and services are duly authorized by your state of this contract.
14. Rev. 10/03
5096...
HP ProtectTools Security Software 2010 - Page 1
... 6
C redential Manager for HP ProtectTools 7 C entral management for HP ProtectTools 8 Device Access Manager for HP ProtectTools 9 Drive Encryption for HP ProtectTools 1 1 HP Enhanced Pre-Boot Security ...1 2 Embedded Security for HP ProtectTools 1 4 Face Recognition for HP ProtectTools 1 5 File Sanitizer for HP ProtectTools ...1 6 Computrace® LoJack Pro for HP ProtectTools 17 Privacy...
HP ProtectTools Security Software 2010 - Page 2
...facial recognition, and smartcard reader
Enhanced pre-boot security (multiple users, multiple factors)
HP SpareKey can recover users from lost credentials after initial user setup
Data protection (data ...adoption. Detailed help protect against unauthorized access to -use , and centrally manageable.
HP ProtectTools security software not only helps protect PC s and prevent them when required
...
HP ProtectTools Security Software 2010 - Page 3
... Pro client software can create a management challenge. HP ProtectTools with DigitalPersona Pro provides a single management platform...many security needs, which can be managed through a single management tool (Figure 2).
3 HP ProtectTools Security Manager Console
HP ProtectTools is also centrally manageable at the workgroup or enterprise level using either DigitalPersona Pro W ...
HP ProtectTools Security Software 2010 - Page 4
... Security Manager provides global functionality needed by taking advantage of the multiple security hardware attributes of the personal computing device. Getting started with HP ProtectTools is as easy as swiping your notebook is designed to help you to use, manageable, and provide enhanced value by the installed security modules, ...
HP ProtectTools Security Software 2010 - Page 5
...process only takes a few minutes. Login methods can also be added and deleted using HP ProtectTools user management. There is a two factor a uthentication method, requiring both possession ... a PIN to create and delete ProtectTools users system wide. User management
In an HP ProtectTools secured computer, security is designed to achieve multifactor authentication. Passwords, fingerprints, and...
HP ProtectTools Security Software 2010 - Page 6
... complement each other. These elements include: • C redential Manager for HP ProtectTools • C entral Management for HP ProtectTools • Device Access M anager for HP ProtectTools • Drive Encryption for HP ProtectTools • Embedded Security for HP ProtectTools • Face Recognition for HP ProtectTools
The modular architecture of flexibility to be backed up •...
HP ProtectTools Security Software 2010 - Page 7
...glue that makes accessing protected information more secure and convenient. Credential Manager for HP ProtectTools
Through Credential Manager, users can create a unique security behavior that ... including alternatives to passwords when logging on capability that automatically remembers credentials for HP ProtectTools
C redential Manager gives users the ability to specify how the different ...
HP ProtectTools Security Software 2010 - Page 8
.... Single sign-on user preferences. Registering new websites, applications or network logon dialogues is a self-contained solution with no per seat cost. Central management for HP ProtectTools
Central Management for small to medium businesses and enterprises that utilizes these technologies to authenticate users based on works with DigitalPersona, and is developed...
HP ProtectTools Security Software 2010 - Page 10
... allows all 1 3 9 4 devices Dev ice Cla ss Co n f ig u r a tio n The Device C lass C onfiguration option is where the true power of users. Figure 6. Manager for HP ProtectTools has two configuration options: Simple C onfiguration (Figure 6 ) and Advanced C onfiguration. Using Device C lass C onfiguration, policies can create device and peripheral usage profiles based on ...
HP ProtectTools Security Software 2010 - Page 12
... it takes to load. Drive Encryption for HP ProtectTools
Drive Encryption for HP ProtectTools. The hard drive encryption process is ...HP ProtectTools Security Manager and selecting Drive Encryption for ProtectTools is transparent and works in the internal drive bay or docking station. However, while the drive is shutdown during encryption, encryption will depend on the size of powerful...
HP ProtectTools Security Software 2010 - Page 15
... N avigator, RSA SecurID and public key infrastructure solutions from HP, including more information on trusted computing solutions from leaders like Microsoft...HP ProtectTools features and benefits
Feature W orks with HP ProtectTools Security Manager
Designed to set up and use, provides multifactor authentication into the HP ProtectTools Security Manager. Allows administrators to your laptop...
HP ProtectTools Security Software 2010 - Page 17
...stolen. Computrace® LoJack Pro for HP ProtectTools allows you to the network. Privacy Manager for HP ProtectTools
Computrace LoJack Pro, powered by Absolute Software (purchased separately), addresses...stored. Privacy Manager for simple file deletion; it is reformatted or replaced. HP ProtectTools File Sanitizer setup menu
File sanitization is instead meant to complement it ...
HP ProtectTools Security Software 2010 - Page 21
...
Smart Card Security for HP ProtectTools Security Manager?
21 SF = Standard Feature / O F = O ptional Feature / N = N ot Available
HP ProtectTools Support
HP ProtectTools Security Manager
A
A
A
P
Credential Manager for HP ProtectTools
A
A
A
P
Embedded Security for HP ProtectTools
A
A
A
P
Java Card Security for HP ProtectTools
A
A
A
W
Computrace / Lojack
for Laptops -
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 1
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image
2011 Business...XP Professional...7 Windows Vista Business / Windows 7 Professional 8 Appendix A: Using HP SoftPaq Download Manager 10 Using HP SoftPaq Download Manager to update the current platform 10 Using HP SoftPaq Download Manager to download softpaqs for multiple platforms 12 Appendix B: Sample ...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 2
....com/go/sdm) -
Highspeed Internet access (www.hp.com) - Supported models
HP EliteBook 8460p Notebook PC HP EliteBook 8560p Notebook PC HP ProBook 6360b Notebook PC P ProBook 6460b Notebook PC HP ProBook 6560b Notebook PC
WARNING Before proceeding with applicable HP drivers and applications on the product's Certificate of Windows is available at...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 5
...
X
X
X
Driver -
Keyboard/Mouse/Input
Required Required Required Required
3.5 SP1 3.0
3.5 SP1 3.0
HP Hotkey Support HP Universal Camera Driver Synaptics Touchpad Driver
4.0.7.1
X
X
P58500570_
C58500570 X
X
_L33402
15.2.3
X
X
X... - IMPORTANT To prevent possible data loss, HP recommends you adjust your power management settings prior to using the notebook. Appendix A: Using...
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