HP ProBook 6360b Support Question
HP ProBook 6360b Support Question
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Question posted by joaopereira on July 14th, 2012
My Touchpad Is Locked Up And The Amber Light Is On. How Do I Unlock It?
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Related HP ProBook 6360b Manual Pages
HP ProtectTools Security Software 2010 - Page 9
... authorized to log on legacy or non-HP PCs Keep security policies and settings the same across PCs Combine passwords, smart cards, fingerprints, face recognition Unlock pre-boot, disk encryption and PCs for forgotten passwords or smart cards Enable stronger security for password-based enterprise and web applications Sign or encrypt...
HP ProtectTools Security Software 2010 - Page 24
...needed for the HP ProtectTools Java Card. Q. A. it .
Q. Once the Java Card is locked, there is a feature built into every business notebook BIO S, 2 0 0 6 and ... security. Q. Is Credential Manager supported on iPAQ handheld devices?
For more information, please refer to unlock it ' s simply there.
A. A. Most smartcards do, and before selecting a smartcard, this ...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 2
.../OS enhancements provided by HP
- Supported models
HP EliteBook 8460p Notebook PC HP EliteBook 8560p Notebook PC HP ProBook 6360b Notebook PC P ProBook 6460b Notebook PC HP ProBook 6560b Notebook PC
WARNING Before proceeding with applicable HP drivers and applications on the product's Certificate of Windows is available at...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 5
Keyboard/Mouse/Input
Required Required Required Required
3.5 SP1 3.0
3.5 SP1 3.0
HP Hotkey Support HP Universal Camera Driver Synaptics Touchpad Driver
4.0.7.1
X
X
P58500570_
C58500570 X
X
_L33402
15.2.3
X
X
X
Recommended
3.5 SP1 or greater
Required X
Required X
N/A N/A
5
Minimum recommended software versions
Name
Version
XP Vista Win 7
Priority
.NET Required
Driver -...
HP ProtectTools Getting Started - Windows 7 and Windows Vista - Page 29
... move it to the left, or for a user to gain access if enrolled scenes or current lighting conditions are below normal and less likely that are not available.
▲ Click Apply. For more...to the computer, the Smart card page has two tabs:
● Settings-Configure the computer to automatically lock when a smart card is desired.
◦ Change smart card PIN-Enables you can set the security...
HP ProtectTools Getting Started - Windows 7 and Windows Vista - Page 43
...also register a smart card in HP ProtectTools Administrative Console: 1. For more information, refer to unlock the card. 5.
Setting up a smart card
Administrators must be installed.
1. Initializing the smart...Security Manager can support a number of different smart cards. The smart card software will lock themselves if the PIN is used for HP ProtectTools software Help.
On the Welcome!...
HP ProtectTools Getting Started - Windows 7 and Windows Vista - Page 44
...and then click Next. NOTE: Features that was used to log on to Windows does not lock the computer. ● Administration-Select from the following conditions have changed: ● Your face... ● You were wearing glasses (or not) during your last enrollment. ● The lighting is desired. ◦ Change smart card PIN-Enables you have experienced difficulty during initial setup ...
HP ProtectTools Getting Started - Windows 7 and Windows Vista - Page 87
... more information, refer to Unmanaged Device Classes on the basis of group membership or for individual users. ● For device classes such as a mouse, keyboard, TouchPad, and fingerprint reader, are not controlled by Device Access Manager.
HP ProtectTools Getting Started - Windows 7 and Windows Vista - Page 90
.... 2. Click Administrative Tools, and then click Services. 3. Select the HP ProtectTools Device Locking/Auditing service. 4. or - Device Class Configuration
Administrators can also start automatically whenever the ... first time a new policy is defined and applied, the HP ProtectTools Device Locking/Auditing background service starts automatically, and it is running , open a command prompt...
HP ProBook 6360b Notebook PC - Maintenance and Service Guide - Page 1
HP ProBook 6360b Notebook PC
Maintenance and Service Guide
HP ProBook 6360b Notebook PC - Maintenance and Service Guide - Page 5
Table of contents
1 Product description ...1
2 External component identification 8 Display ...8 Top components ...10 Pointing devices (select models only 10 Lights ...11 Buttons, switches, and fingerprint reader 12 Keys ...14 Front components ...15 Left-side components ...16 Rear components ...17 Right-side components ...17 Bottom components ......
HP ProBook 6360b Notebook PC - Maintenance and Service Guide - Page 9
... customer-accessible/upgradeable memory module slots supporting up to 16 GB of RAM
1 1 Product description
Category Product Name Processors
Chipset Graphics Panel
Memory
Description HP ProBook 6360b Notebook PC Intel® Core™ i7 processor, Dual Core 2nd Generation Intel Core i7-2620M, 2.70GHz (Turbo up to 3.40GHz) 4MB L3 Cache, 4 threads...
HP ProBook 6360b Notebook PC - Maintenance and Service Guide - Page 12
... Audio-out (stereo headphone) DisplayPort RJ-11 (modem) RJ-45 (Ethernet, includes link and activity lights) USB 2.0 (3) eSATA/USB 2.0 Combo VGA (Dsub 15-pin) supporting 1600 × 1200 external ... Docking Station HP 120W Advanced Docking Station Full-size keyboard Supports TouchPad only or dual point (pointing stick and TouchPad) Spill-resistant design, HP DuraKeys Three launch buttons (QuickWeb, ...
HP ProBook 6360b Notebook PC - Maintenance and Service Guide - Page 17
... model)
Record sound. These notices are not visible from obstructions.
NOTE: Single microphone provided for nonwebcam models and dual microphones provided for webcam models.
(5) Webcam light (select models only)
On: The webcam is in use the webcam, select Start > All Programs > HP > HP Webcam.
*The antennas are located in Help and...
HP ProBook 6360b Notebook PC - Maintenance and Service Guide - Page 19
... the front of the computer is visible whether the computer is open.
Lights
Component (1) TouchPad on/off light
Description ● Amber: The TouchPad is off. ● Off: The TouchPad is on.
(2) Caps lock light (3) Power light*
(4) Wireless light†
(5) QuickWeb light
On: Caps lock is on. ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ●...
HP ProBook 6360b Notebook PC - Maintenance and Service Guide - Page 20
... > System and Maintenance > Power Options
● Or refer to the HP Notebook Reference Guide. Buttons, switches, and fingerprint reader
Component
(1)
TouchPad on/off button
(2)
Power button
(3)
Wireless button
Description
Turns the TouchPad on and off.
● When the computer is off, press the button to turn off but does not establish a wireless...
HP ProBook 6360b Notebook PC - Maintenance and Service Guide - Page 23
... is charging.
● Turquoise: A battery is close to full charge capacity.
● Blinking amber: A battery that is being accessed.
● Amber: HP 3D DriveGuard has temporarily parked the hard drive. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
● Off: If the computer is plugged into an external...
HP ProBook 6360b Notebook PC - Maintenance and Service Guide - Page 152
...part number 28, 51, 52 Bottom cover release latch 19 built-in device Ambient Light Sensor 115 audio device 115 Bluetooth device radio 115 fingerprint reader 115 integrated camera 115 ... button 10 right TouchPad 10 TouchPad 12 TouchPad on/off 10 volume mute 13 wireless 12
C Cable Kit
contents 32 spare part number 29, 32, 39 cables, service considerations 44 caps lock light, identifying 11 chipset...
HP ProBook 6360b Notebook PC - Maintenance and Service Guide - Page 154
... 1 modem module
product description 3 removal 72 spare part number 25, 38, 72 monitor port external 17 Multi Core CPU 114 mute light, identifying 11
N num lk key, identifying 14 num lock light 11
O Operating System disc 134 operating system, product
description 5 optical drive
precautions 44 product description 2 removal 57 spare part numbers 28...
HP ProBook 6360b Notebook PC - Maintenance and Service Guide - Page 155
... required 43 top cover
spare part number 25 spare part numbers 41, 42 TouchPad buttons 10 TouchPad cable, illustrated 32 TouchPad on/off button buttons 10 identifying 12 TouchPad, identifying 10 TPM Embedded Security 113 transporting guidelines 46 TXT (Intel Trusted Execution... mute button, identifying
13
W webcam
product description 3 spare part number 42 webcam light, identifying 9
Index 147
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