HP ProBook 4420s Support Question
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Question posted by ylkateye on March 13th, 2014
How To Get Mouse Pad To Work On Probook 4420
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Related HP ProBook 4420s Manual Pages
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 1
... on identifying computer features, components, and spare parts; and performing computer disassembly procedures. troubleshooting computer problems; HP ProBook 4320s Notebook PC HP ProBook 4321s Notebook PC HP ProBook 4420s Notebook PC HP ProBook 4421s Notebook PC
Maintenance and Service Guide
SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer.
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 9
...Name
Processors
Chipsets Graphics Panels
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
HP ProBook 4320s Notebook PC
√
√
NOTE: Discrete not for use in the People's Republic of China. HP ProBook 4420s Notebook PC
√
√
HP ProBook 4421s Notebook PC
√
Intel® Arrandale™
●...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 10
... ×
1) ● 2048-MB total system memory (1024-MB ×
2, dual channel) ● 1024-MB total system memory (1024-MB ×
1)
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 11
...; 250-GB, 7200-rpm HP 3D DriveGuard (not available on Linux) Fixed 12.7-mm (0.50-in Brazil Modem cable not included
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 12
Category Ethernet Wireless
External media cards Ports
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
Supports no modem option
√
√
√
√
10/100/1000 Ethernet network interface card (NIC)
√
√
√
√
...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 13
...
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
USB 2.0 (3)
√
√
√
√
Combo eSATA/USB 2.0 (1)
√
√
√
√
HDMI
√
√
√
√
VGA (Dsub 15-...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 14
...
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
Windows 7 Starter with Office 2007 Ready (excludes Japan)
√
√
√
√
Windows 7 Starter with Office 2007 Ready -
√
√
...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 15
... 7 Home Premium 32
Windows 7 Home Basic 32
Windows 7 Starter
Windows Vista Business 32
Windows Vista Home Basic 32
Windows XP Professional
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 16
...
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
Microsoft Office Ready DVD
√
√
√
√
DRDVD Windows 7 Home Premium/Windows 7
√
√
√
√
Professional
DRDVD Windows 7 ...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 18
..., select Start > Control Panel > Printers and Other Hardware > Mouse.
10 Chapter 2 External component identification Top components
TouchPad
Component
Description
...Left TouchPad button*
Functions like the left button on an external mouse.
(4) Right TouchPad button*
Functions like the right button on an external mouse.
*This table describes factory settings. NOTE: When the TouchPad...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 51
... following sections include some of the considerations that you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 53
... bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from a finger or other conductor can work perfectly throughout a normal cycle.
Before touching an electronic component, discharge static electricity by different activities. Avoid touching pins, leads, and circuitry.
CAUTION: To prevent damage...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 54
... containers until the parts arrive at static-free workstations. ● Avoid contact with approved static-shielding material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 56
NOTE: Serial number label color varies on the bottom of each screw size and location during removal and replacement. The feet are adhesive-backed rubber pads. Serial number label
The serial number label, located on select models.
(1) Product name (2) Serial number (3) Product number
(4) Warranty period (5) Model description (select models)
Computer feet
...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 106
... operating system opens and while the "Press the ESC key for Startup
Menu" message is not working or will be assigned the next available drive letter. Turn on or restart the computer, and then..., follow these steps: 1. NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to the system, such as a new USB drive, will not load. NOTE: Some of...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 112
... default security settings. NOTE: Some of the screen. 2. NOTE: An external keyboard or mouse connected to enter BIOS Setup. Using Computer Setup
Navigating and selecting in Computer Setup
The information...follow these steps: 1.
Change, view, or hide security levels for Startup
Menu" message is not working or will not load. Press f10 to a USB port can be used with Computer Setup only...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 113
... changes and exit, click the Save icon in the lower-left corner of the
screen, or use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to the values that were set at the factory, follow these steps: 1. To return all settings in Computer Setup to navigate and...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 119
... LAN state. Change, view, or hide security levels for all are enabled by default).
Computer Setup in Linux
Starting Computer Setup
Computer Setup is not working or will not load. NOTE: All port options are enabled by default) Set Security Level Restore Security Defaults
To do this guide may not be...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 124
... boot order.
◦ 1st boot device: USB CD-ROM ◦ 2nd boot device: USB floppy ◦ 3rd boot device: USB SuperDisk ◦ 4th boot device: Notebook hard drive ◦ 5th boot device: USB hard disk ◦ 6th boot device: Network controller
● Swap the functions of a USB keyboard in Computer Setup...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 132
System resources you can manually change resource settings. Click System properties near the top of the system resources that control how the devices work on the desktop. 2. Under System Tasks, click View system information. 3. On the left, click Device Manager. 4. CAUTION: Improperly changing resource settings can disable your hardware ...
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