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HP ProBook 4420s Support Question

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Question posted by tecgorf on February 25th, 2014

Can Not Find The Correct Driver For Probook 4420's Network Controller

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Related HP ProBook 4420s Manual Pages

End User License Agreement - Page 4

... is the entire agreement between you are set forth in your employer to change without notice. To the extent the terms of this EULA shall control. © 2003 Hewlett-Packard Development Company, L.P. The only warranties for HP products and services are duly authorized by your state of residence and, if applicable...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 1

... on identifying computer features, components, and spare parts; and performing computer disassembly procedures. troubleshooting computer problems; HP ProBook 4320s Notebook PC HP ProBook 4321s Notebook PC HP ProBook 4420s Notebook PC HP ProBook 4421s Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer.
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 9

... Chipsets Graphics Panels Description HP ProBook 4320s HP ProBook4 320s / 4321s HP ProBook 4420s HP ProBook 4421s UMA Discrete UMA Discrete HP ProBook 4320s Notebook PC √ √ NOTE: Discrete not for use in ) HD (1366×768 resolution) √ √ 1 HP ProBook 4420s Notebook PC √ √ HP ProBook 4421s Notebook PC √ Intel® Arrandale™...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 10

... × 1) ● 2048-MB total system memory (1024-MB × 2, dual channel) ● 1024-MB total system memory (1024-MB × 1) HP ProBook 4320s HP ProBook4 320s / 4321s HP ProBook 4420s HP ProBook 4421s UMA Discrete UMA Discrete √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 11

...; 250-GB, 7200-rpm HP 3D DriveGuard (not available on Linux) Fixed 12.7-mm (0.50-in Brazil Modem cable not included HP ProBook 4320s HP ProBook4 320s / 4321s HP ProBook 4420s HP ProBook 4421s UMA Discrete UMA Discrete √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 12

... ProBook 4320s HP ProBook4 320s / 4321s HP ProBook 4420s HP ProBook 4421s UMA Discrete UMA Discrete Supports no modem option √ √ √ √ 10/100/1000 Ethernet network...; √ Support for no-WLAN option √ √ √ √ Integrated personal area network (PAN) options by way of Bluetooth® module: Support for no-WPAN option √ √...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 13

... HP ProBook4 320s / 4321s HP ProBook 4420s HP ProBook 4421s UMA Discrete UMA Discrete USB 2.0 (3) √ √ √ √ Combo eSATA/USB 2.0 (1) √ √ √ √ HDMI √ √ √ √ VGA (Dsub 15-...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 14

... Basic 32 with Office 2007 Ready (excludes Japan) √ √ √ √ Windows 7 Home Basic with Office 2007 Ready - Category Description HP ProBook 4320s HP ProBook4 320s / 4321s HP ProBook 4420s HP ProBook 4421s UMA Discrete UMA Discrete Windows 7 Starter with Office 2007 Ready (excludes Japan) √ √ √ √ Windows 7 Starter with Office...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 15

... 7 Home Premium 32 Windows 7 Home Basic 32 Windows 7 Starter Windows Vista Business 32 Windows Vista Home Basic 32 Windows XP Professional HP ProBook 4320s HP ProBook4 320s / 4321s HP ProBook 4420s HP ProBook 4421s UMA Discrete UMA Discrete √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 16

... 4320s HP ProBook4 320s / 4321s HP ProBook 4420s HP ProBook 4421s UMA Discrete UMA Discrete Microsoft Office Ready DVD √ √ √ √ DRDVD Windows 7 Home Premium/Windows 7 √ √ √ √ Professional DRDVD Windows 7 ...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 112

... switch state. ● Enable/disable embedded WLAN device radio. ● Enable/disable Network Interface Controller (NIC). ● Enable/disable LAN/WLAN Switching (disabled by your computer. To ... menus. 104 Chapter 5 Computer Setup NOTE: Some of the screen. 2. Press f10 to Network ◦ Follow Boot Order ● Enable/disable the integrated camera (webcam). ● Enable...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 119

...; Enable/disable embedded WWAN device radio (enabled by default). ● Enable/disable embedded Bluetooth® device radio (enabled by default). ● Enable/disable the Network Interface Controller (LAN) (enabled by your computer. Select Built-In Device Options Port Options (all BIOS menu items. Restore the default security settings. Options include the following...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 124

... Enable/disable CD-ROM boot. ● Enable/disable floppy boot. ● Enable/disable internal network adapter boot. ● Enable/disable MultiBoot, which sets a boot order that can include most boot...: USB SuperDisk ◦ 4th boot device: Notebook hard drive ◦ 5th boot device: USB hard disk ◦ 6th boot device: Network controller ● Swap the functions of the listed System...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 125

... in device options Port options To do this ● Enable/disable embedded WLAN Device Radio. ● Enable/disable embedded Bluetooth Device Radio. ● Enable/disable Network Interface Controller (NIC) ● Enable/disable LAN/WLAN Switching. ● Enable/disable Wake on LAN. ● Enable/disable the integrated camera (webcam) ● Enable/disable USB...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 134

...number of optical drive installed in your computer. NOTE: Windows® includes the User Account Control feature to the document. 4. You may take over an hour, depending on the type... Backup and Restore, follow these steps: NOTE: Be sure that might prevent Windows from starting correctly. ● f11 recovery tools: You can use the system repair discs you previously created (...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 136

... the active window, press alt+fn+prt sc. NOTE: Windows® includes the User Account Control feature to reset your preferences. You can be prompted for your permission or password for tasks such...should continue to back up your system on -screen instructions to an optional external hard drive, a network drive, or discs. The screen image is added to discs, use will depend on file size ...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 137

... Startup Repair, follow these topics in this guide. NOTE: Windows includes the User Account Control feature to the "Using a Windows Vista operating system DVD (purchased separately)" section in... may be prompted for your permission or password for tasks such as the drivers, software, and utilities from starting correctly. ● f11 recovery tools: You can use the Backup and Restore ...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 158

... embedded WLAN 111 integrated camera 111 LAN/WLAN switching 111 microphone 111 modem 111 Network Interface Controller (LAN) 111 optical disc drive 111 options 111 Wake on LAN 111 wireless... considerations 44 cord, power 20 D device configurations 110 Diagnostics menu 109, 115 discs Driver Recovery 132 Operating System 132 Disk Sanitizer 108 diskette drive precautions 44 product description 3 display...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 159

drive light, identifying 14 DriveLock automatic 108 password 108 Driver Recovery disc 132 drives boot order 102, 110, 116 optical 15 preventing damage ... internal microphone, identifying 18 J jacks audio-in (microphone) 14 audio-out (headphone) 14 RJ-11 (modem) 15 RJ-45 (network) 16 K keyboard product description 5 removal 53 spare part number 23, 53 keys embedded keypad 13 esc 13 fn 13 function 13...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 160

... 15 RJ-11(modem) jack cable, illustrated 32 RJ-45 (network) jack pin assignments 139 RJ-45 (network) jack, identifying 16 RJ11 modem cable 28 RTC battery removal 68... spare part number 27, 68 rubber kit spare part number 35 run-in test 109 S SATA (Serial Advanced Technology Attachment) devices AHCI (Advanced Host Controller...

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