Get support for HP Presario CQ57-200

HP Presario CQ57-200 Support Question

HP Presario CQ57-200 Support Question

Find answers below for this question about HP Presario CQ57-200.
Need a HP Presario CQ57-200 manual? We have 4 online manuals for this item!
Question posted by Baarse on August 31st, 2014

Compaq Notebook , Cq 57- 339wm, Ram, Having Trouble Won't Boot Up And The

screen wont turn on and the tab light is flashing light

Current Answers

Answer #1: Posted by freginold on November 23rd, 2014 7:15 AM
freginold

Member since:
December 20th, 2011

Points: 23,253,885
100
points
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard/system board. Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

Related HP Presario CQ57-200 Manual Pages

HP Notebook Reference Guide - Windows 7 - Page 8

... ...55 Using firewall software ...55 Installing critical security updates ...56 Installing an optional security cable ...56 Using the fingerprint reader (select models only 57 Locating the fingerprint reader 57 8 Maintenance ...58 Cleaning your computer ...58 Cleaning the display ...58 Cleaning the TouchPad and keyboard 58 Updating programs and drivers ...58 Using SoftPaq...
HP Notebook Reference Guide - Windows 7 - Page 11

...user guides and reference material. ● Getting Started-Contains information about your computer and turning it on -screen instructions. ● Safety & Comfort Guide-Describes proper workstation setup and proper posture, ... This guide contains general information about HP and Compaq notebook computers, including connecting to a wireless network, multimedia, power management, security, and so on your ...
HP Notebook Reference Guide - Windows 7 - Page 67

... you swipe your computer with a password on to your finger perpendicular to the Getting Started guide for instructions. Using the fingerprint reader (select models only) 57 Remove the key and keep it in one of the following areas of your computer: ● Near the bottom of the TouchPad ● On the...
HP Notebook Reference Guide - Windows 7 - Page 80

fingerprint reader locating 57 using 57 firewall software 7, 55 G GPS 9 H hard drive external 42 HP ProtectSmart Hard Drive Protection 46 HDMI ... connection setup 6 J Java Card defined 37 inserting 38 removing 38 K keys media 15 volume 16 L legacy support, USB 60 lights, drive 46 local area network (LAN) cable required 13 connecting cable 13 low battery level 26 M maintenance Disk Cleanup 45 Disk ...
Resolving Start Up and No Boot Problems Checklist - Page 1

... Drive Test.  On newer notebooks, turn on power, press Esc to enter UEFI mode, and run Memory Test and Hard Drive Test.  If possible, turn on power, press F8 to restart ...15 seconds. 3. Resolving Start Up and No Boot Problems Checklist If computer does not start up testing.  Count number of a disk drive and fan turning. Disconnect the AC power adapter, remove the ...
Resolving Start Up and No Boot Problems Checklist - Page 2

...notebook in Safe mode to install an updated BIOS or driver.  Search www.microsoft.com for terms in error message.  Search www.hp.com for terms in error message.  If possible, turn... screen during recovery. Symptom 6: Computer displays the Windows logo screen and stops responding If no error message displays, turn on power, press F8 to enter Windows Advanced boot options...
Getting Started Compaq Notebook - Windows 7 - Page 1

Getting Started Compaq Notebook
Getting Started Compaq Notebook - Windows 7 - Page 6

... media ...31 Performing a system restore ...32 Restoring using the dedicated recovery partition (select models only 32 Restoring using the restore media 33 Changing the computer boot order 33 Backing up and recovering your information 33 Using Windows Backup and Restore 34 Using Windows system restore points 35 When to create restore...
Getting Started Compaq Notebook - Windows 7 - Page 7

... factory settings in case of the software preinstalled on the computer and includes a limited subscription for free updates. For more information, refer to the HP Notebook Reference Guide. ● Get to know your computer from damage caused by viruses. The software is important to take the following steps: ● Connect to...
Getting Started Compaq Notebook - Windows 7 - Page 8

...for the computer ● How to access technical support region, and follow the on-screen instructions. or region-specific support, go to http://www.hp.com/support, select your...a backup and recovery ● How to contact customer support ● Computer specifications HP Notebook Reference Guide ● Power management features To access this guide: ● Battery disposal information...
Getting Started Compaq Notebook - Windows 7 - Page 12

...Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide. 6 Chapter 2 Getting to turn off the computer. If the computer has stopped responding and Windows® shutdown... procedures are ineffective, press and hold the power button for at least 5 seconds to turn on the computer. ● When the computer is on, press the button briefly to ...
Getting Started Compaq Notebook - Windows 7 - Page 18

3 Networking ● Using an Internet service provider (ISP) ● Connecting to the HP Notebook Reference Guide. 12 Chapter 3 Networking For information on connecting to a wired network, refer to a wireless network NOTE: Internet hardware and software features vary depending on ...
Getting Started Compaq Notebook - Windows 7 - Page 19

...up the modem, install a network cable to connect your wireless computer to the HP Notebook Reference Guide and information and Web site links provided in some locations)-These icons may be...configure the computer to use an existing account, double-click an icon, and then follow the on-screen instructions. ● Windows Connect to the Internet Wizard-You can connect to access the Internet. ...
Getting Started Compaq Notebook - Windows 7 - Page 21

...Internet, you set up a WLAN or access an existing WLAN, always turn on security features to the information provided by using the network cable provided ... or network > Set up a new wireless network. For information on -screen instructions. When the computer successfully connects to the HP Notebook Reference Guide. Connecting to help in setting up a WLAN, refer to protect...
Getting Started Compaq Notebook - Windows 7 - Page 27

...; Updating programs and drivers ● Cleaning your computer Inserting or removing the battery NOTE: For additional information on using the battery, refer to the HP Notebook Reference Guide.
Getting Started Compaq Notebook - Windows 7 - Page 39

... computer. Follow the on a regular basis. In order to create backups on -screen instructions. Press f9 at system bootup. 4. Insert the flash drive into the optical drive on your information 33 or - Select Internal CD/DVD ROM Drive from the boot options window. Insert the first recovery disc into a USB port. 2. Select the...
Getting Started Compaq Notebook - Windows 7 - Page 42

7 Customer support ● Contacting customer support ● Labels Contacting customer support If the information provided in this user guide, in the HP Notebook Reference Guide, or in English. ● E-mail HP Customer Support. ● Find HP Customer Support worldwide telephone numbers. ● Locate an HP service center. 36 ...
Compaq Presario CQ57 Notebook PC - Maintenance and Service Guide - Page 9

...Category Product Name Processors Chipset Graphics Panel Memory Description Compaq Presario CQ57 Notebook PC Intel® Pentium P6300 2.26-GHz processor ... DX11 (discrete) support 15.6-in, high-definition (HD), light-emitting diode (LED), SVA BrightView (1366×768) display; typical brightness: 200 nits All display assemblies include 2 wireless local area network (WLAN...1024-MB of system RAM 1
Compaq Presario CQ57 Notebook PC - Maintenance and Service Guide - Page 14

.... Button Component Power button 6 Chapter 2 External component identification Description ● When the computer is off, press the button to the HP Notebook Reference Guide. Item Component Description (5) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on , press the button briefly to...
Compaq Presario CQ57 Notebook PC - Maintenance and Service Guide - Page 65

5. Open the computer. 7. Remove the power connector bracket (2). 9. Remove the two Phillips PM2.5×6.0 screws (1) that secure the power connector and bracket to install the power connector cable. Component replacement procedures 57 Reverse this procedure to the computer. 8. Turn the computer right-side up, with the front toward you. 6. Remove the power connector (3).

Similar Questions

Ask a New Question
Use the box below to post a new question about this HP product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

HP Manuals

Find free HP Presario CQ57-200 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

HP Reviews

View thousands of HP user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete HP customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed HP customer service rankings, employee comments and much more from our sister site.

HP Recalls

Find comprehensive HP recall information updated hourly on RecallOwl.com.