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HP Photosmart Premium e-All-in-One Printer - C310 Support Question

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Question posted by shanmsfo on August 21st, 2013

Hp Photosmart C310 Won't Print Black

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Answer #1: Posted by DreadPirateRoberts on October 18th, 2013 8:17 AM

DreadPirateRoberts

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This printer has a printhead mechanism that contains 4 individual cartridges: CMYK (cyan/magenta/yellow/black).

You will have to replace the cartridge, if the unit provides a message of one of the colors being empty, before the unit will resume printing. It is a maintenance mechanism to prevent the product from self-damage.

Related HP Photosmart Premium e-All-in-One Printer - C310 Manual Pages

Reference Guide - Page 1

... the Setup Wizard. Be sure to follow the setup wizard on the printer display to set up a networked printer connection and install ink cartridges. Register your HP Photosmart 3 Features and tips 4 What's new? Press to download and install the software. PHOTOSMART PREMIUM e-ALL-IN-ONE C310 SERIES Start setup here... 1 Verify box contents. English MMC 3 Connect and...

Reference Guide - Page 2

... click Control Panel. 3. English Setup troubleshooting If the HP Photosmart doesn't turn on the printer. 2. Temporarily disable any firewall software and close any security software you are shared by other printers or programs. To uninstall the software: 1. It does not remove any components that you still can't print, or if the Windows software installation failed: 1.

Reference Guide - Page 3

... menu where can remove Apps from the Internet, such as maps, coupons, coloring pages, and puzzles. The printer failed to connect to a network. Photo Opens the Photo menu where you can view and print your HP Photosmart English Display The color touch screen displays menus, photos, and messages. Cancel Stops the current operation. The...

Reference Guide - Page 4

... the orange plastic cap. •• The first time you to : www.hp.com/go/inkusage. •• Make color or black and white copies. Make sure to your computer: •• Windows XP, Vista, Win 7: Click Start > All Programs > HP > Photosmart C310 series > Help. •• Mac OS X v10.5 and v10.6: In Finder, click...

Reference Guide - Page 5

... an Apps icon on or off, display the printer's email address, and print an information page. Print calendars, notebook and graph paper, even puzzles. •• Add more HP Apps, and access other harmful content. •• The HP ePrint service does not filter emails based on the HP Photosmart front panel. •• Select the Web...

Reference Guide - Page 6

... up a wireless connection, go to Wireless. For additional help with setting up your printer using a USB connection to your printer is on the printer display. 2. Click Start, click HP, click Photosmart C310 series, then click USB to the Wireless Printing Center site: www.hp.com/go to open the Wireless menu. Follow the steps in the Wireless Setup...

Reference Guide - Page 7

... router, printer, and computer. The computer should re-enable the security applications after installation is complete. Setup your network name (SSID) incorrectly. You will need to enter a key. Security software (firewall, anti-virus, anti-spyware) installed on each. Go to which can download the Network Diagnostic Utility, which the HP Photosmart is like...

Reference Guide - Page 8

..., Sliema SLM 1701, MALTA South Africa: Hewlett-Packard South Africa Ltd, 12 Autumn Street, Rivonia, Sandton, 2128, Republic of implied warranties. 3. English HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the...

User Guide - Page 3

Contents Contents 1 HP Photosmart Premium e-All-in-One C310 series Help 3 2 Get to know the HP Photosmart Printer parts...5 Tips for getting to know the printer...6 3 How do I?...7 4 Print Load media...11 Tips for print success...14 5 Copy and scan Scan to a computer...17 Copy text or mixed documents...18 Tips for copy and scan success...20 6 Work with cartridges ...

User Guide - Page 5

HP Photosmart Premium e-All-inOne C310 series Help 1 HP Photosmart Premium e-All-in-One C310 series Help For information about the HP Photosmart, see: • Get to know the HP Photosmart • How do I? • Print • Copy and scan • Work with cartridges • Connectivity • Technical information • Get more help HP Photosmart Premium e-All-in-One C310 series Help ...

User Guide - Page 8

... USB port 19 Power connection (Use only with the power adapter supplied by HP.) 20 Two-sided printing accessory Tips for getting to know the printer Use the following tips to get to know the HP Photosmart Click here to go online for printing recipes, coupons, other content from the web, simply and easily. Get to...

User Guide - Page 12

... sheets designed for print success Print envelopes With the HP Photosmart, you can print on a single envelope, a group of the photo tray. 3. Place the photo paper print side down list ...Printer Setup, Printer, or Preferences. 7. On the File menu in the photo tray. 2. If Maximum dpi is the selected printer. 6. Related topics • Load media Tips for inkjet printers. 10 Print Print ...

User Guide - Page 23

... the estimated ink levels You can also open the Printer Toolbox from the HP Photosmart Software 1. To clean the printhead from the printer display ▲ From the Home screen, press the Status button. In the Setup Menu, touch the screen to replace the cartridges until the print quality is unacceptable. NOTE: 3 Ink from the cartridges...

User Guide - Page 29

...C310 series) • Serial number (located on the back or bottom of the computer and the product. Standard phone company charges apply. HP support 7 HP support • Get more help • HP... Contact your computer at the HP online support Web site: www.hp.com/support . This section contains the following information: • Product name (HP Photosmart Premium e-All-in the top left...

User Guide - Page 31

...CD-ROM drive on your computer and print a self-test report to find the printer over the network. 3. Tips for setting up and using a networked printer Connectivity Install the software for a ...install the HP Photosmart software on your computer. When you will not be able to show you the wireless settings and if so, will provide other device on your network., including the printer. •...

User Guide - Page 33

...product. In addition, this anonymous information, you can be used with the HP Photosmart. The memory chips from cartridges returned to HP's free return and recycling program (HP Planet Partners: www.hp.com/hpinfo/globalcitizenship/environment/recycle/). For additional specifications, see the printed documentation that came with this product contain a memory chip that can make this...

User Guide - Page 34

...Print resolution To learn more about future operating system releases and support, visit the HP online support Web site at www.hp.com/support . Environmental specifications • Allowable operating temperature range: Main printer...Technical specifications for the HP Photosmart are located in this section. For complete product specifications, see the printer software. Without the end...

User Guide - Page 37

.... Power consumption Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo is available in many countries/regions, and partners with some of product return and recycling programs in many countries/regions, and lets you can turn off in Energy Save mode, the HP Photosmart might not be obtained from...

User Guide - Page 41

... about the power cord • Notice to users in Korea • Notice to users in Germany • Noise emission statement for Germany • HP Photosmart Premium e-All-in-One C310 series declaration of conformity Regulatory model identification number For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for...

User Guide - Page 43

HP Photosmart Premium e-All-in-One C310 series declaration of conformity Technical information Regulatory wireless statements This section contains the following regulatory information pertaining to wireless products: • Exposure to radio frequency ...