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HP Photosmart Premium e-All-in-One Printer - C310 Support Question

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Question posted by Jackiemarsh6 on June 8th, 2012

Having Problem Installing This Product On Recently Bought Mac Pc

could you please advise how i install my printer the HO ohotosmart premium e all in one C310 series on recently bought mac os x lion I inseerted the software disc but i get error message "this installer not compatable with the operating system on this computer -only compatable with 10.6 and below

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Related HP Photosmart Premium e-All-in-One Printer - C310 Manual Pages

Reference Guide - Page 1

... the WPS button on the router. PHOTOSMART PREMIUM e-ALL-IN-ONE C310 SERIES Start setup here... 1 Verify box contents. Web Services 5 Network Printer Setup 6 * Not included with all tape, protective film, and packing material. Important! Inside... Remove all models 2 Unpack printer. Be sure to set up a networked printer connection and install ink cartridges. Get quicker service and...

Reference Guide - Page 2

... all the HP software components that are unable to this HP Photosmart. Insert the CD into a power outlet. •• Test the power outlet to install the printer software. On the desktop, open : •• Devices and Printers (Windows 7) •• Printers (Vista) •• Printers and Faxes (XP) Look to see if it only once. Check...

Reference Guide - Page 3

...you turn on and the printer is connected to connect. On (Steady) Flashing (Slowly) Flashing (Quickly) The wireless radio is on the product). It may be trying ...printer failed to connect to a network. Cancel Stops the current operation. Get to know your photos. Help Touch Help on but it is off. Wireless* Opens the Network menu where you can view, edit, print, and save your HP Photosmart...

Reference Guide - Page 4

...contains HP support contact information, operating system requirements, and the most recent updates to remove the plastic wrap and the orange tab before ...Photosmart C310 series > Help. •• Mac OS X v10.5 and v10.6: In Finder, click Help > Mac Help. In the Help Viewer, choose HP Product Help from your printer. •• Make sure you have sufficient ink. Make sure to your device...

Reference Guide - Page 5

...product update. Some updates may be required to your printer, get started with HP ePrint To use HP ePrint, you must have come with your printer connected to your printer's email address from your computer or mobile device...ePrintCenter Print the web, without a computer Select an Apps icon on the HP Photosmart front panel. •• Select the Web Services menu from email, anywhere ...

Reference Guide - Page 6

... the display. 3. Select Run Wireless Network Test on the printer display. 2. Click Start, click HP, click Photosmart C310 series, then click USB to wireless connection: 1. If your printer passed. •• View the Configuration Summary to identify the Network Name (SSID), Hardware Address (Mac), and IP address. Mac To change from the list. The Wireless Network Test...

Reference Guide - Page 7

... successfully installed, but you are correct. You may have a router problem. You should also be blocking communication between the printer and the computer. Setup your network. You may have typed your wireless password (WEP key or WPA passphrase) incorrectly. •• If you can download the Network Diagnostic Utility, which the HP Photosmart is...

Reference Guide - Page 8

... modification or misuse. 4. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does... shall have other problems, including those defects that arise as on-site service, may : a. Any replacement product may have been refilled...BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. or c. c. Under such ...

User Guide - Page 3

Contents Contents 1 HP Photosmart Premium e-All-in-One C310 series Help 3 2 Get to know the HP Photosmart Printer parts...5 Tips for getting to know the printer...6 3 How do I?...7 4... Install the software for a network connection...29 Tips for setting up and using a networked printer...29 9 Technical information Notice...31 Cartridge chip information...31 Specifications...32 Environmental product...

User Guide - Page 11

... Printing Shortcuts list. To print from a software application 1. Make sure the product is the selected printer. 4. NOTE: When printing a photo, you change print quality, print on... photos saved on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. Select the appropriate options for your custom settings as a new printing...

User Guide - Page 12

...or label sheets designed for print success Print envelopes With the HP Photosmart, you to curl, which could reduce the quality of photo ...the borderless paper size and paper type are not compatible, the printer software displays an alert and allows you can use the Maximum ...the paper size and paper type are not compatible, the product software displays an alert and allows you have photo paper...

User Guide - Page 15

... against stack of main input tray, with envelope flaps on left and facing up. Some screens that appear in the animation may not reflect your product. View the animation for this topic. Slide paper-width guide outwards. Load envelopes a.

User Guide - Page 16

... from the two-sided printing accessory. 1. Some screens that appear in the Tools menu on product. 6. Tips for and tested with HP printers to the type and size of the same size. Turn product off. 2. Make sure the paper-width guide does not bend the paper in the input tray. • Set the...

User Guide - Page 19

... the animation for copy and scan success Copy and scan 17 c. On the Home screen, highlight Scan, and then press OK. If product is network-connected, a list of glass. Lift lid on right front corner of available computers appears. Related topics • Tips for ... computer To scan to start the scan. 3. Some screens that appear in the animation may not reflect your product. a.

User Guide - Page 23

...printer, the ink level indicator might need to Print Settings, and then click Printer Toolbox. To clean the printhead from the HP Photosmart Software 1. To check the ink levels from the printer...left in printhead servicing, which prepares the product and cartridges for printing, and in ... is unacceptable, and the problem is used . NOTE: 3 Ink from the printer display ▲ From the...

User Guide - Page 29

...available at an additional cost. This section contains the following information: • Product name (HP Photosmart Premium e-All-in front of the help viewer. Standard phone company charges apply.... C310 series) • Serial number (located on the back or bottom of the product) • Messages that this situation began? ◦ Did anything else occur prior to go to your HP Photosmart...

User Guide - Page 31

... provide other device on your computer. On the Connection Type screen, select the Networking option, and then click Next. When you want to install the software. Select the product you have connected the HP Photosmart to a network. 8 Connectivity • Install the software for a network connection • Tips for setting up and using a networked printer Use the...

User Guide - Page 33

... HP products. To disable the usage information function 1. Technical information 31 9 Technical information The technical specifications and international regulatory information for the HP Photosmart are ... the cartridge was first installed, the date when the cartridge was last used, the number of the product, which might have access to collect the product's usage information. If...

User Guide - Page 41

...regulatory number should not be confused with the marketing name (HP Photosmart Premium e-All-in Japan Regulatory notices 39 FCC statement Technical information VCCI (Class B) compliance statement for users in -One C310 series, etc.) or product numbers (CD734A, etc.). The Regulatory Model Number for your product is SDGOB-1021. • Regulatory model identification number • FCC...

User Guide - Page 43

HP Photosmart Premium e-All-in-One C310 series declaration of conformity Technical information Regulatory wireless statements This section contains the following regulatory information pertaining to wireless products: • Exposure to radio frequency radiation • Notice to users in Brazil • Notice to users in Canada • European Union regulatory notice • Notice ...