Get support for HP Photosmart Premium Fax e-All-in-One Printer - C410

HP Photosmart Premium Fax e-All-in-One Printer - C410 Support Question

HP Photosmart Premium Fax e-All-in-One Printer - C410 Support Question

Find answers below for this question about HP Photosmart Premium Fax e-All-in-One Printer - C410.
Need a HP Photosmart Premium Fax e-All-in-One Printer - C410 manual? We have 2 online manuals for this item!
Question posted by mlacktwins on April 15th, 2013

Scanner Not Working. Do I Need To Download Scanner Drivers For This Product?

The person who posted this question about this HP product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by prateekk007 on April 15th, 2013 2:23 PM
This answer was accepted by the poster of the original question.
prateekk007

Member since:
December 5th, 2012

Points: 2,137,520
1,100
points
Hi mlacktwins  

I would suggest you to run the HP Print and Scan Doctor on the system.  The HP Print and Scan Doctor was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers. Please click on the link mentioned below to download the application:

http://bit.ly/106drSD 

In case issue still persists, I would suggest you to reinstall the printer drivers from the link mentioned below. Please select correct operating system before you start installation:

https://support.hp.com/us-en/drivers/hp-photosmart-premium-e-all-in-one-printer-series---c4/model/4059651 

Please reply if you have any further questions.


Thanks & Regards
Prateek K


Related HP Photosmart Premium Fax e-All-in-One Printer - C410 Manual Pages

User Guide - Page 17

... connection, and work with the product into the CD-ROM drive on the network. 5. Tips for information. The printer searches for the product on your computer. 2. Select the product you must always accept or allow the pop-up and using the USB setup cable to install the HP Photosmart on the network, the Printers Found screen appears...
User Guide - Page 26

... might already have no other end to incoming fax calls or the HP Photosmart cannot receive faxes. Figure 3-4 Back view of the HP Photosmart. To set up the HP Photosmart with the HP Photosmart, connect one end to distinguish between fax and voice calls in this case; The HP Photosmart will need to decide how you want the HP...
User Guide - Page 31

... Auto Answer setting. 7. To set up the HP Photosmart to incoming fax calls or the HP Photosmart cannot receive faxes. 5. The HP Photosmart will need to distinguish between fax and voice calls in your modem software, the HP Photosmart will need to answer the fax call and hear fax tones from a sending fax machine, you will not be able to answer calls...
User Guide - Page 95

... have paper loaded in the input tray. 2. b. Make sure the product is silent during fax transmission. Related topics Stop the current job Fax Receive a fax 93 Press Start Fax on the 2-EXT port) • On the same phone line, but not directly connected to the HP Photosmart To receive a fax manually 1. • Directly connected to the HP...
User Guide - Page 110

...Answers to www.hp.com/support. Be prepared to provide the following information: • Product name (HP Photosmart Premium Fax C410 series) • Model number (located near the cartridge access area) [[[[[ •...Africa, go to these questions: ◦ Has this situation (such as a thunderstorm, product was moved, etc.)? For the list of phone support in North America, Asia Pacific,...
User Guide - Page 144

... machine • The product cannot receive faxes, but can send faxes • The product is having problems receiving a manual fax • The product is not answering incoming fax calls • Pages of a fax I received are missing • Faxes are received but can receive faxes • The product is having problems sending a manual fax • Pages of a fax I sent are missing •...
User Guide - Page 145

... the Internet using IP phone, resend the fax at a later time Solution 1: Make sure the product is set up for faxing correctly Solution: Make sure you set up the product properly for faxing, based on the equipment and services you set it up the HP Photosmart for fax and phone use a PBX or ISDN converter, make sure...
User Guide - Page 150

... sound quality of phone line you hear noise, turn off , contact your phone line or dial tone. If you use . Cause: The product might have a filter installed, listen to fax successfully. If you hear noise or static on the phone line. To check if your DSL provider. NOTE: For information on the...
User Guide - Page 151

... in the future. If this did not solve the issue, try using either a PBX or an ISDN converter/terminal adapter. Fax troubleshooting 149 If you to the fax/phone port of the product by clicking Status in the HP Solution Center. If this did not solve the issue, try the next solution. You...
User Guide - Page 152

...fax speed Solution: You might need to send and receive faxes at a later time. Press the down arrow button to highlight Fax Speed, and then press OK. 4. Solve a problem 2. Press the down arrow button to resolve the issue. Fax speed setting Fax...until the issue is resolved. • Solution 1: Make sure the product is set the fax speed from the control panel 1. If this did not solve the...
User Guide - Page 153

... have on the same phone line as the product. If necessary, resolve any problems found and rerun the test. Fax troubleshooting 151 If the test fails, review the report for more information, see that the fax number you are correct. If your fax setup from the HP Photosmart, press OK. For more information on the...
User Guide - Page 163

... solution. Solution 2: Set up the product to answer faxes automatically Solution: Set up the product to answer, both devices will answer the call and fax tones will be greater than the number...product Make sure the product is set up the HP Photosmart for the answering machine. If it is turned off, the product will receive the fax. Cause: The answering machine was not set to receive faxes...
User Guide - Page 164

... you have an answering machine on the same phone line as the product, record a new outgoing message • Solution 6: If you have an answering machine on the same phone line as the product, make sure it up the HP Photosmart for faxing, based on the equipment and services you have on the same phone...
User Guide - Page 167

... your number a double ring pattern, make sure that the number of rings to receive faxes automatically and that the Distinctive Ring setting on setting up the product, see Set up the HP Photosmart for your fax phone number (using a distinctive ring service through your telephone company), make sure Double Rings is set up properly...
User Guide - Page 170

... Internet Protocol (FoIP) • An ISDN service To set to highlight Advanced Fax Setup, and then press OK. 168 Solve a problem Solve a problem Chapter 12 NOTE: If the product has an alignment message, you might need to send and receive faxes at a slower rate. After you use one of the following solutions to resolve...
User Guide - Page 171

... the button next to OK to turn on the error condition. Make sure: • The product is on the product. • The product is set too fast. Turn off the product, remove any objects that is preventing the product from printing faxes, review the display for more information. • There is paper loaded in the input...
User Guide - Page 172

... off. To find out what the recommended answer mode is for your fax phone number (using a distinctive ring service through your fax number • Solution 4: If you will need to press Start Fax to receive faxes. The product is resolved. • Solution 1: Turn on the product • Solution 2: Check the Auto Answer setting • Solution 3: If you...
User Guide - Page 175

...fax to Off. After you have correctly loaded the paper in the input tray, the product automatically begins printing all the unprinted faxes from receiving faxes and Backup Fax... Reception was out of memory), you have failed to feed each page of a fax...Faxes... product can begin answering incoming fax ...
User Guide - Page 183

... on my telephone line since connecting the product Try the following solutions to resolve the issue. I hear static on the parallel splitter. Fax troubleshooting 181 Turn off the Auto Answer setting. 9. If you pick up the HP Photosmart for faxing, based on the same phone line as the product. Solutions are listed in the box...
User Guide - Page 191

... the down arrow button to send and receive faxes through a converter box (which supplies regular analog phone jacks for faxing. If this did not support faxing over Internet Protocol (FoIP) service might not have worked properly when the product was not set the fax speed from Fast (33600) (the default) to the Internet must be able...

Similar Questions

Ask a New Question
Use the box below to post a new question about this HP product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

HP Manuals

Find free HP Photosmart Premium Fax e-All-in-One Printer - C410 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

HP Reviews

View thousands of HP user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete HP customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed HP customer service rankings, employee comments and much more from our sister site.

HP Recalls

Find comprehensive HP recall information updated hourly on RecallOwl.com.