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Question posted by rthbjc1976 on August 13th, 2013

Why Won't My Hp Photosmart Plus Recognize My Ink Cartridges

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Current Answers

Answer #1: Posted by DreadPirateRoberts on October 18th, 2013 9:59 AM

DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403

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points

Issue

After installing a cartridge or during normal use, the product does not print. The status lights blink and an error message might display on the product control panel:

'Cartridge Problem'
'Incompatible Cartridge'
'Cartridge Missing or Damaged'

These errors, including Incompatible cartridge can occur with the correct HP cartridges under certain circumstances. The cartridge might need to be reinstalled, the electrical contacts could be dirty, the cartridges might need to be aligned, or there could be a failure of the cartridge or printer.

https://support.hp.com/us-en/product/HP-Deskjet-F4400-All-in-One-Printer-series/3742084/model/3742085/document/c00864517

Related HP Photosmart Plus e-All-in-One Printer - B210 Manual Pages

Reference Guide - Page 1

Web Services 5 Networked printer setup and use 6 HP PHOTOSMART PLUS e-ALL-IN-ONE B210 series Start setup here... 1 Verify box contents Inside... Setup troubleshooting 2 Get to know your HP Photosmart 3 Print, copy, scan features and tips 4 What's new?

Reference Guide - Page 4

... ink. English Features and tips Print •• Print photos directly from software applications on the printer display to Card, or Reprint. 2. These cartridges are installed with the HP Photosmart software. •• Onscreen Help includes instructions on your computer: •• Windows XP, Vista, Win 7: Click Start > All Programs > HP > Photosmart Plus B210...

Reference Guide - Page 5

... an easy way to : www.hp.com/go /ePrintCenter. NOV Apps ePrintCenter How to get more information, go to print from the printer display. Specs Power specifications Note: Use this service. Also, some residual ink is left in several ways, including: •• Initialization, which prepares the printer and cartridges for printing. •• Printhead...

Reference Guide - Page 6

... is automatically printed. Windows Mac To change from the list and follow the instructions on the printer display. 2. To add the printer, click Start > All Programs > HP > Photosmart Plus B210 series > Connect a New Printer. 5. Select the HP Photosmart from USB to the network: 1. Select Wireless Setup Wizard on the display. 2. Select the Network connection option. 6. You can...

Reference Guide - Page 8

... CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. English HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with such local law. Extent of this Warranty Statement shall be deemed modified to be either...

User Guide - Page 3

... 1 HP Photosmart Plus e-All-in-One B210 series Help 3 2 Get to know the HP Photosmart Printer parts...5 Control panel features...8 Apps Manager...8 3 How do I?...11 5 Print Print from anywhere...19 Tips for print success...20 6 Copy and scan Scan to a computer...23 Copy text or mixed documents 24 Tips for copy and scan success 27 7 Work with cartridges...

User Guide - Page 5

...8226; "Work with cartridges" on page 29 • "Connectivity" on page 35 • "Technical information" on page 49 • "HP support" on page 5 • "How do I?" 1 HP Photosmart Plus e-All-in-One B210 series Help For information about the HP Photosmart, see: • "Get to know the HP Photosmart" on page 46 HP Photosmart Plus e-All-in-One B210 series Help HP Photosmart Plus e-All-in-One...

User Guide - Page 6

Chapter 1 HP Photosmart Plus e-All-in-One B210 series Help 4 HP Photosmart Plus e-All-in-One B210 series Help

User Guide - Page 8

Chapter 2 Get to know the HP Photosmart MMC 1 Lid 2 Glass 3 Color graphics display (also referred to as the display) 4 Photo light 5 Memory card slots for ... photo tray 9 Photo tray 10 Wireless LED 11 On button 12 Lid Backing 13 Cartridge door 14 Paper-width guide for the main tray 15 Main tray (also referred to as the input tray) • Top and rear views of the HP Photosmart 6 Get to know the...

User Guide - Page 9

16 17 18 19 20 21 16 Printhead assembly 17 Cartridge access area 18 Model number location 19 Rear USB port 20 Power connection (Use only with the power adapter supplied by HP.) 21 Rear door Get to know the HP Photosmart Printer parts 7

User Guide - Page 33

... not been reached. Order ink supplies To order genuine HP supplies for working with ink" on page 33 Cartridge warranty information The HP cartridge warranty is applicable when the product is not depleted and the end of warranty date, in its designated HP printing device. Related topics "Order ink supplies" on page 31 "Tips for the HP Photosmart, go to select...

User Guide - Page 34

... you have to replace a cartridge. The Setup Menu is displayed. 2. Work with cartridges 32 Work with ink" on page 33 Check the estimated ink levels You can easily check the ink supply level to determine how soon you might be inaccurate or unavailable. The Setup Menu is displayed. 2. Touch Tools. 3. The HP Photosmart displays a gauge that has...

User Guide - Page 35

...to work with ink 33 Work with cartridges Tips for working with ink cartridges: • Use the correct ink cartridges for working with ink" on page 33 Tips for your printer. In the Printer Software, click Estimated Ink Levels. NOTE: You can also access the Printer Software by clicking Start > Programs > HP > HP Photosmart Plus B210 > HP Photosmart Plus B210 2. To check the ink levels from...

User Guide - Page 43

For more information and help about your HP Photosmart by entering a keyword in the Search field in the top left of related topics -- Align the printer cartridges. Load letter or A4 unused plain white paper into the input tray. c. d. To print a diagnostics page a. If you are not low on ink. for more information. b. Load letter or...

User Guide - Page 48

...devices to www.hp.com/support. Resolve copy and scan issues Click here to register, you can enjoy quicker service, more information. HP support • Register the product • HP... printer while installing the software, you can register now at http://www.register.hp.com. This section contains the following information: • Product name (HP Photosmart Plus e-All-in-One B210 series...

User Guide - Page 51

...and Pentium are trademarks or registered trademarks of the cartridge or their product. The only warranties for technical or editorial errors or omissions contained herein. © 2009 Hewlett-Packard Development Company, L.P. 10 Technical information The technical specifications and international regulatory information for the HP Photosmart are provided in this product contain a memory chip...

User Guide - Page 52

...defaults. index max (200 gsm) 110 lb. Technical information Specifications Technical specifications for the HP Photosmart are located in length to minimize injected noise due to 125 (20 lb. paper)... to 20 lb. (up to collect the product's usage information. Touch Cartridge Chip Info. 4. Chapter 10 To disable the usage information function 1. Touch Preferences. 3. Touch OK...

User Guide - Page 55

... Environmental product stewardship program 53 For more information regarding recycling of HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ HP inkjet supplies recycling program HP is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of its most popular products. conserves resources by reselling some...

User Guide - Page 59

This regulatory number should not be confused with the marketing name (HP Photosmart Plus e-All-in-One B210 series, etc.) or product numbers (CN216A, etc.). Technical information Regulatory notices 57 The Regulatory Model Number for Germany • HP Photosmart Plus e-All-in-One B210 series declaration of conformity Regulatory model identification number For regulatory identification ...

User Guide - Page 62

.... The Regulatory Model Number is the main product identifier in the regulatory documentation and test reports, this device must accept any interference received, including interference that the product Product Name and Model: HP Photosmart Plus All-in -One B210 series declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 Supplier...