HP Photosmart C4700 Support Question
HP Photosmart C4700 Support Question
Find answers below for this question about HP Photosmart C4700 - All-in-One Printer.Need a HP Photosmart C4700 manual? We have 3 online manuals for this item!
Question posted by tabithab4 on February 19th, 2012
I Cant Get My Printer To Scan Or Copy.
when trying to scan a document i keep getting an error message. also, when i try to copy a document it takes me through all the screens and then it seems to freeze and doesnt do anything. i have the printer connected to my laptop. i am not sure how to fix this
Current Answers
Answer #1: Posted by CompuSpecs on February 20th, 2012 8:43 AM
CompuSpecs
Member since:
February 19th, 2012 Points: 11,120
Member since:
February 19th, 2012 Points: 11,120
Uninstall the old driver and install the original 'full feature' software goo.gl/OyUQ9
Service Pro 131680
Related HP Photosmart C4700 Manual Pages
Reference Guide - Page 1
... Company, L.P.
*XXXXX-XXXXX* *XXXXX-XXXXX*
XXXXX-XXXXX
Black Cartridge
XXX
Tri-color Cartridge
XXX
Do NOT connect the USB cable until prompted by the software!
2 Set up the printer, including how to use the Easy One Button wireless setup.
English
HP Photosmart C4700 series
1 Unpack
Important! Note: Be sure to follow the animated setup...
Reference Guide - Page 4
... if
the appliance has power. If not, then there might
take a few minutes for service. Restart the computer. 3. If you...not selected as the default printer, right-click the printer icon and choose "Set as your default printing device: • Windows Vista: ... the power strip is set as default printer" from the
computer. 2.
Or, try plugging the product
directly into a switched outlet...
Setup Guide for DV6 and PS C4780 Bundle - Page 1
... your bundle follow the included setup instructions. WARNING: To reduce the risk of your printer take a moment to plug in your printer. Do not disable the power cord grounding pin, for setting up and setup one device at all three devices in your router into any other than the Notebook in this setup poster and...
User Guide - Page 3
...
1 HP Photosmart C4700 series Help 3
2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10
3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12
4 How do I?...13
6 Print Print documents ...21 Print photos ...22 Print envelopes ...27 Print on specialty media ...28 Print a Web page ...29
7 Scan Scan to...
User Guide - Page 5
...; "Copy" on page 37 • "Reprint photos" on page 43 • "Save photos" on page 45 • "Work with cartridges" on page 47 • "Technical information" on page 11 • "How do I?" 1 HP Photosmart C4700 series Help
For information about the HP Photosmart, see: • "Finish setting up the HP Photosmart" on page 5 • "Get to...
User Guide - Page 29
... • "Stop the current job" on page 103
Print envelopes
With the HP Photosmart, you can print on a single envelope, a group of copies. View the animation for inkjet printers. Print photo. ❑ Press OK.
2.
Print envelopes
27
Print
Insert memory device.
1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory...
User Guide - Page 52
...screen.
When plastic tape covers the print cartridge contacts, the product cannot detect that the protective piece of printouts.
NOTE: When the HP Photosmart operates in the HP Photosmart to operate the HP Photosmart... • "Ink-backup mode" on ink alert messages. During ink-backup mode, the product can find cartridge... slows the printer and affects the quality of plastic ...
User Guide - Page 55
...8226; Copy troubleshooting • Scan troubleshooting • Errors
HP... support
• HP support by phone • Additional warranty options
HP support by phone
Phone support options and availability vary by product, country/region, and language. To determine the duration of the product) • Messages... Product name (HP Photosmart C4700 series) • ...
User Guide - Page 62
...trying the remaining solutions until the issue is complete, the HP Digital Imaging Monitor icon appears in order, with HP printers to help you easily produce great results, time after time.
60
Solve a problem If the HP Solution Center shows the essential icons (Scan Picture and Scan Document.... Print troubleshooting
Try the following solutions to resolve the issue. Solve a problem
To ...
User Guide - Page 64
... Settings.
62
Solve a problem Click the Device Services tab. 5. Load the page print side...Printer Toolbox from the HP Photosmart Software 1. Load unused plain white paper into the paper tray, and then try...Printer Services.
Chapter 12
Cause: The paper was loaded incorrectly.
Cause: The print cartridges needed to scan the page. To clean the print cartridges from the HP Photosmart...
User Guide - Page 70
... formatting. In that is not part of the main image. Cause: The scan document settings were incorrect.
68
Solve a problem Scan troubleshooting
Use this might not have recognized color text.
Scanned image shows dotted lines instead of text Solution: Make a black-and-white copy of the image.
Solve a problem
Chapter 12
Solution 2: Wipe the glass...
User Guide - Page 71
... issue, try the next solution. This can cause poor-quality scans.
Cause: Debris might have been stuck on the glass or on the back of the document lid.
Errors
This section contains the following categories of messages about your product: • Product messages • File messages • General user messages • Paper messages • Print cartridge messages
Product messages
The...
User Guide - Page 73
... computer.
Verify that came with the product.
Solve a problem
Missing HP Photosmart Software Try the following solutions. • Solution 1: Install the HP Photosmart Software • Solution 2: Check the connection from the product to your computer... the product and then on again. Errors
71
If it to your computer, see the setup instructions that came with the
product.
User Guide - Page 74
... of file-related error messages: • Error reading or writing the file • Unreadable files. If this does not work , retake the photos with your digital camera. Solve a problem
Chapter 12
File messages
The following solutions. • Solution 1: Reinsert the memory card • Solution 2: Print photos from the computer Solution: Take some photos with your...
User Guide - Page 75
... an error message telling you that you are corrupted. If you entered was corrupted. Solution 2: Reformat the memory card in your digital camera. If the file system on the card is corrupt, reformat the memory card in your digital camera.
Cause: The file name you already transferred the files to a computer, try printing...
User Guide - Page 78
Solve a problem
Chapter 12
If more information, see the documentation that came with the FAT32 format. Card is damaged
Solution: Reformat...then remain lit. Otherwise, you will format a memory card of paper-related error messages: • Paper upside down . By default, Windows XP will need to a computer, try printing the photos from your memory card to retake any photos stored on the ...
User Guide - Page 79
...used genuine HP cartridge installed • Original HP ink has been depleted • General printer error
Low on ink • Need alignment or alignment failed • Print cartridges incorrectly ... ink level indicator may be inaccurate or unavailable.
Print cartridge messages
The following is a list of print cartridge error messages:
• Low on ink
Solution: Ink level warnings and...
User Guide - Page 108
...the document and model
Print resolution To find out about the printer resolution, see the printer software....scan size from glass: 21.6 x 29.7 cm (8.5 x 11.7 inches)
Copy specifications • Digital image processing • Maximum number of copies varies by model • Copy speeds vary according to 1200 x 2400 ppi optical; 19200 ppi enhanced (software)
For more information, see the printer...
User Guide - Page 119
... 78 damaged 87 error message 82, 87 incorrect 82 low on ink 77 missing 87 non-HP ink 81 previously used 100 print settings print quality 64 printer found screen, Windows 10 printer sharing usb 10 Windows 10 printing with one ink cartridge 50 Printing Shortcuts tab 31 problems copy 67 error messages 69 print 60 scan 68
117...
User Guide - Page 120
... 106 environmental specifications 105 paper specifications 106 print specifications 106 scan specifications 106 system requirements 105
text dotted lines on scan 68 incorrect format on scan 68 incorrect or missing on scan 69
transparencies specifications 106
troubleshoot incorrect measurements 58 setup 54
troubleshooting copy 67 error messages 69 memory card 65 print 60 scan 68
Index
118
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