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HP Photosmart C4100 Support Question

HP Photosmart C4100 Support Question

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Question posted by ritacarpino on March 6th, 2015

Printer Won't Print Due To Carriage Jam

I am experiencing difficulty in printing. It will start to pull the paper but get stuck on its way out and the error message says printer carriage jam. Where do I fix it. I have opened the door and there does not seem to be any paper jammed anywhere and I took the ink cartridges out as well

Current Answers

Answer #1: Posted by TommyKervz on March 6th, 2015 1:25 PM
This answer was accepted by the poster of the original question.
TommyKervz

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January 10th, 2013

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Follow the instructions on the link https://support.hp.com/us-en/document/c00806599


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related HP Photosmart C4100 Manual Pages

Basics Guide - Page 4

... at a glance 3 Control panel features 4 Use the HP Photosmart software 6 Find more information 6 Access the onscreen Help 6 Load originals and load paper 7 Avoid paper jams 10 Make a copy...10 Scan an image...10 Print 10 x 15 cm (4 x 6 inch) photos 11 Print from a software application 12 Replace the print cartridges 13 Clean the HP All-in-One 15...
Basics Guide - Page 5

...and-white copies on transfers, and posters. 2 HP Photosmart C4100 All-in-One series You can enlarge or reduce the size of an original to fit a specific paper size, adjust the darkness of the copy, and ... data loss might occur. If more than one memory card is the process of the HP Photosmart software that allows printing. HP All-in-One overview 1 HP All-in-One overview Use the HP All-in...
Basics Guide - Page 6

HP All-in-One overview The HP All-in-One at a glance Label 1 2 3 4 5 6 7 8 9 10 Description Color graphics display (also referred to as the display) Control panel Photo paper cassette Memory card slots Input tray Paper tray extender (also referred to as the tray extender) Paper-width guide Print cartridge door Glass Lid backing Label 1 Description Rear door Basics Guide 3
Basics Guide - Page 8

... Description Directional pad: Navigates through menu options. Photo Fix: Adjusts a photo for reports and maintenance. Start Scan: Starts a scan job and sends it to rotate the photo 90 degrees. When the HP All-in to adjust the crop box when printing. Back button: Returns to the device. Press this button to switch this button to...
Basics Guide - Page 9

..., or see Access the onscreen Help on a Windows computer 1. Install the software to get started using the software you can help and support from the control panel. The HP Photosmart software provides a fast and easy way to purchase prints online. It also provides access to other publications. Access the onscreen Help This guide describes...
Basics Guide - Page 10

...Load your original print side down in the right front corner of the glass. 3. Close the lid. Slide the paper-width guide to letter- The HP Photosmart Mac Help appears. Load originals and load paper You can copy... position. Tip For more help on the glass. To load full-size paper 1. HP All-in-One overview To access the HP Photosmart Mac Help ➔ On the Help menu in -One. 2. or A4...
Basics Guide - Page 11

... it is idle and silent when you load paper into the input tray with the print side down . Make sure it stops at the edge of rips, dust, wrinkles, and curled or bent edges. - To load 10 x 15 cm ( 4 x 6 inch) photo paper using the grooves. 8 HP Photosmart C4100 All-in place. Caution Make sure that...
Basics Guide - Page 12

... the right side of the input tray, and then slide it into the printer until it in the cassette storage area on the left side of paper print side down in -One. Pull the photo paper cassette towards you finish printing, remove the photo paper cassette and store it stops. 7. Line up to 20 sheets of the...
Basics Guide - Page 13

... the HP All-in the input tray. 2. Scan an image You can also edit, print, and even share your computer or by storing all paper. Press Start Scan. 10 HP Photosmart C4100 All-in -One. Using this happens, you have paper loaded in -One to scan images, including panorama images. Make sure you can make a copy...
Basics Guide - Page 14

... OK, the most recent photo on your computer, where you can select specific photos on the HP All-in -One overview 3. Print up to scroll through the photos on each sheet of paper When you are available: - Press OK to select the default application to receive the scan, or press to highlight...
Basics Guide - Page 15

..., and the Copies & Pages panel opens. 12 HP Photosmart C4100 All-in -One is the selected printer. 4. Make sure the HP All-in -One series To print from a software application (Windows) 1. Specify the page attributes: - Displays a preview of paper or transparency film, or use special features. To print from a software application (Mac) 1. Click OK to highlight...
Basics Guide - Page 16

...print cartridge is off when you open the print cartridge door to begin printing. Wait until the print carriage is low, a message appears on the display, make sure you receive a low-ink warning message on the display. Basics Guide 13 Change the print...order print cartridges for printing high-quality color photos. Tip You can also check the ink levels by using the HP Photosmart ...
Basics Guide - Page 17

... HP Photosmart C4100 All-in -One overview Chapter 1 If you are removing the black print cartridge in order to install the photo print cartridge, store the black print cartridge in many countries/regions, and lets you are removing the print cartridge because it is available in the print cartridge protector or an airtight plastic container. Pull the print cartridge...
Basics Guide - Page 22

...cord and adaptor 3 Grounded power outlet ● If you might turn the device off . If you press the On button again during this time, you...is switched to both the HP All-in -One does not have a paper jam. Plug the power cord into a switched outlet, make sure it is working... on the HP All-in-One. ● Make sure the print cartridges are not communicating with each other, try plugging the HP ...
Basics Guide - Page 23

...print carriage area. If you are blocking the print carriage, including any objects that are connecting the HP All-in-One through a USB hub, make sure the hub is , choose the appropriate setting to your computer is not in the rear rollers, check the front door. 20 HP Photosmart C4100...One to resume printing. If the jammed paper is USB ready. Make sure the other printers or scanners. ...
Basics Guide - Page 24

... inside the device. Press Start Copy Black to continue the current job. To clear a paper jam from the rear door 1. Gently pull the paper out of the rollers. Remove the door by pulling it from the rollers, check the rollers and wheels for torn pieces of paper from the HP All-in -One can damage the print mechanism. Gently...
Basics Guide - Page 27

paper) 50 (20 lb. Paper sizes For a complete list of ink you are located in the Readme file. index max (200 20 10 gsm) Envelopes 20 to 24 lb. (75 to 3000 printed pages per month Technical information 24 HP Photosmart C4100 All-in this section. HP recommends emptying the output tray frequently. Print specifications ● Up...
Basics Guide - Page 30

...of warranty" date printed on the cartridge has been reached, whichever occurs first. However, if printer failure or damage ... extent allowed by HP. The customer may be uninterrupted or error free. 3. Grant the customer additional warranty rights, specify the... HP Limited Warranty Dear Customer, You will be free from any way affected by HP's warranty, HP shall, within a reasonable time ...
Basics Guide - Page 31

See technical information start copy black 5 start copy color 5 system requirements 24 T technical information copy specifications 25 environmental specifications 25 paper sizes 24 paper specifications 24 paper tray capacities 24 physical specifications 25 power specifications 25 print specifications 24 scan specifications 25 28 HP Photosmart C4100 All-in -One does not turn on 18 control panel...
Basics Guide - Page 32

Index system requirements 24 weight 25 telephone numbers, customer support 22 transparencies specifications 24 troubleshoot hardware installation 18 jams, paper 10 print cartridges 22 USB cable 18 U uninstall software 17 USB cable installation 18 Z zoom button 5 Basics Guide 29

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