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HP Photosmart 5520 Support Question

HP Photosmart 5520 Support Question

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Question posted by Ironman129 on April 22nd, 2013

Will Not Print Black But Does Color.

Need assistance the 5520 will not print black copies for me at all when I put a piece of paper on the screen to copy.  What is the problem.  This is a brand new purchase.

Current Answers

Answer #1: Posted by prateekk007 on April 22nd, 2013 1:35 PM
This answer was accepted by the poster of the original question.
prateekk007

Member since:
December 5th, 2012

Points: 2,137,520
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Hi Ironman129 

Please click on the link mentioned below that might help you:

https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/New-Photosmart-5520-won-t-print-in-black/td-p/1955067

Please reply if you have any further questions.


Thanks & Regards
Prateek K


Related HP Photosmart 5520 Manual Pages

Reference Guide - Page 1

...the Home button, and then choose the Help for your device. •• Mac OS X v10.7: Choose Help ...90025* CX042-90025 Printed in [English] Printed in [Spanish] Printed in [French] © 2012 Hewlett-Packard Development Company, L.P. PHOTOSMART 5520 e-ALL-IN-...hp.com/support to open and then select ReadMe in the screen showing recommended software, select HP Recommended Software, and then ...
Reference Guide - Page 2

...Print photos directly from the web, such as maps, coloring pages, puzzles, and more advanced features. 14. Copy: Make 1-sided or 2-sided color or black copies. Touch the Settings button to navigate through two home screens, photos, print... settings, or print an Info page. 7. Cancel: Stops the current operation. 6. Touch View & Print to know your HP Photosmart English Control panel...
Reference Guide - Page 3

...print job: •• Delete: Cancel the selected print job. •• Resume: Continue a paused print job. •• If you are not selected. To check that your printer is not offline, right-click the printer icon and ensure that your HP Photosmart...in and turn on the printer. Then click: •• Devices and Printers (Windows 7®) •• Printers (Windows ...
Reference Guide - Page 4

... Setup Wizard. 3. Use HP Setup Assistant in the Wireless Setup Wizard to the Wireless Direct name (for example: computers or smartphones) to print directly to wireless. To set up ... Wireless Direct allows your Wi-Fi devices (for example: HP-Print-xx-Photosmart-5520). Connect wirelessly to the printer without a wireless router, from your Wi-Fi enabled devices. Note: If you turn off...
User Guide - Page 3

...Contents 1 HP Photosmart 5520 series Help...3 2 Get to know the HP Photosmart Printer parts...5 Control panel features...6 Status lights and buttons...6 3 How do I?...9 4 Print Print photos from a memory card...11 Print Quick Forms...12 Wireless Direct print...12 Select print media...12 Load media...12 Recommended papers for photo printing...15 Recommended papers for printing and copying...16 Tips...
User Guide - Page 8

... as coupons, coloring pages, puzzles, and more. 12 Copy: Opens the Copy menu where you can print calendars, check lists, games, notebook paper, graph paper, and music paper. Displays a warning symbol if the ink level is displayed when you can select a copy type or change wireless settings. Control panel features Get to know the HP Photosmart Use only the...
User Guide - Page 13

... media on page 12 Tips for print success on page 16 Print photos from a memory card To print photos from a memory card 1. Print 4. You can also save any new settings as defaults. 10. Touch Print to print. 8. Touch the up or down arrow to specify the number of photos to begin printing. 4 Print Print photos from a memory card on page...
User Guide - Page 14

.... 5. On the Home screen from your computer or mobile device. Touch Quick Forms. If you cannot find it, touch the right directional button to print fun and useful pages. Select one of the following: Load small-size paper a. From your mobile device. Use HP media for example: HP-print-xx-Photosmart-5520). 3. To purchase HP papers, go to the Wireless...
User Guide - Page 16

... loaded media. Load paper. ❑ Insert a stack of paper into paper tray with short edge forward and print side down. ❑ Slide paper forward until it stops. ❑ Slide paper-width guides inward until they stop at the edges of paper. ❑ Push back in the paper tray, and then open the paper tray extender. 14 Print Print b. Chapter 4 Load full...
User Guide - Page 17

...; Slide stack of envelopes until it stops. ❑ Push back in the paper tray, and then open the paper tray extender. Print colorful, everyday snapshots at a low cost, using HP papers that are printing. Load envelopes a. The flap should face down until it stops. ❑ Slide paper-width guide to the right against stack of envelopes down...
User Guide - Page 18

Great for less smearing, bolder blacks and vivid colors. HP Printing Paper is a high-quality multifunction paper. It features ColorLok Technology for printing out an entire vacation's worth of photos or multiple prints to print photos saved on printing documents, photos, or envelopes from your digital photos. Click here to go online for more information. • Learn how to share. ...
User Guide - Page 19

...print a black and white document using black ink only, do one of the same size. Tips for print success 17 On the Paper/Quality tab, click Advanced. Make sure the paper-width guides do not bend the paper.... ◦ On Mac: From the Print dialog box, choose the Paper Type/Quality pane, click Color Options, and then choose Grayscale from the Home screen. • If you produce great results...
User Guide - Page 24

... the lid. Start copy. ❑ Touch Black or Color. b. Load original. ❑ Lift the lid on the right front corner of the glass. ❑ Close the lid. 22 Copy and scan c. Load paper. ❑ Load full-size paper in the paper tray. ❑ Make sure the paper tray is pushed back in and the paper tray extender is selected...
User Guide - Page 25

... b. Start copy. ❑ Touch Black or Color. Scanning from the printer display 1. Load the original. Lift the lid on the right front corner of copies. ❑ If the 2-Sided option is quick. Load the original print side down on the product. Select Copy. ❑ From the Home screen, touch Copy.Touch arrow buttons to specify paper size, paper type, quality...
User Guide - Page 26

... scan to a computer, make sure the brightness is connected to a memory card, insert a memory card in the scanning software, and then print a copy of the lid clean. Start scan. From the Home screen, touch the right directional button, and then touch Scan. Touch Settings to preview the scan. Close the lid. 2. a. The scanner...
User Guide - Page 30

...9650; Open HP Utility, click Align, and then click Align again. From the Home screen, touch the Settings icon, and then touch Tools. 2. On the Tools menu, ...Click the HP Photosmart 5520 series folder, click HP Photosmart 5520 series. Cartridge warranty information The HP cartridge warranty is applicable when the product is not supported in its designated HP printing device. The end of...
User Guide - Page 35

... Off, touch Settings. NOTE: 802.11n will need a wireless 802.11b/g/n network that is available on the Wi-Fi radio, search for and connect to connect the printer. Touch Wireless Direct, touch On (No Security) or On (With Security). Turn on the screen to the Wireless Direct name (for example: HP-print-xx-Photosmart-5520).
User Guide - Page 36

... the Wireless button on your network security settings. Click HP Photosmart 5520 series, click Printer Setup & Software, and then click Connect a new printer c. On Mac: a. Change network settings If you want to connect another new printer of the same model to your computer, you don't need to install the printer software once again. ▲ Do...
User Guide - Page 40

Close the cartridge access door. 6. Clear a paper jam from the duplexer 1. Solve a problem 2. Close the paper path cover. 5. Open the cartridge access door. Chapter 9 3. Try printing again. To clear a paper jam from the duplexer. Open the paper path cover. 38 Solve a problem Remove the jammed paper from the rear roller. 4.
User Guide - Page 42

...show misaligned colors or lines, try aligning the printer. Solve networking problem Check the network configuration or print the wireless test report to assist in the paper tray....Photosmart 5520 series, click HP Photosmart 5520 series, click the Help button, and then double-click HP Print Diagnostic Utility. Click here to diagnose printer and print quality issues. From the Home screen...

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