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HP Photosmart 5520 Support Question

HP Photosmart 5520 Support Question

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Question posted by Golorain on December 6th, 2013

Hp 5520 Manual How To Clean Printhead

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Answer #1: Posted by 2e8e2b35 on May 1st, 2014 1:54 AM
2e8e2b35

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May 1st, 2014

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1) Lift lid to access ink cartridges

2) Turn off printer at mains

3) Remove the inks

3) Put dry paper towel, folded, under the printhead carriage and slide the carriage over the towel (you can do this when machine unplugged from mains)

4) With a wet piece of towel, squeeze a bit of water into the printhead of the colour which doesn't print properly. Gently wipe the surface of the printhead (the metal gauze bit)

5) Move the carriage back and forward over the towel. Then dampen this towel too, and pick up the ends to make it rub underneath the printhead (think of rubbing your back with a towel)

6) Blot everything dry, remove the towel, but don't let the printheads dry right out

7) Put the inks back in, slide the carriage back to where it should be; replace the inks

8)Turn the machine on. Run a cleaning cycle to get inks flowing again

9) Test print and hope! If not, try again!

Related HP Photosmart 5520 Manual Pages

Reference Guide - Page 1

... > HP Photosmart 5520 series > Help. Mac: During software installation, in [French] © 2012 Hewlett-Packard Development Company, L.P. Electronic Help The electronic Help is used . Click ReadMe.chm to online content. Then follow instructions and animations on product features and troubleshooting, with additional links to open and then select ReadMe in the printhead servicing...
Reference Guide - Page 2

... memory card slot. Cancel: Stops the current operation. 6. Home: Returns you to the previous screen. 5. On button. 16. Directional buttons: Allow you to know your HP Photosmart English Control panel buttons: 1. Touch View & Print to rotate, crop, or fix a photo. 11. Settings icon: You can print. •• Slow blinking light indicates...
Reference Guide - Page 3

... and troubleshooting If you are unable to it. Then click: •• Devices and Printers (Windows 7®) •• Printers (Windows Vista®) •... Temporarily disable any software firewall and close any security software you are not selected. Check your HP Photosmart is not offline. Click the Open Print Queue button. 3. Follow the onscreen instructions. To ...
Reference Guide - Page 4

... (With Security). Note: If you have a print application on the Wi-Fi radio, search for example: HP-Print-xx-Photosmart-5520). Touch Display Password to the same network, you normally do from your computer or mobile device. Packard/Device Utilities to change the software connection to this printer to your printer wirelessly, without a wireless router...
User Guide - Page 3

Contents Contents 1 HP Photosmart 5520 series Help...3 2 Get to know the HP Photosmart Printer parts...5 Control panel features...6 Status lights and ......25 Clean printhead automatically...25 Clean ink smear...25 Replace the cartridges...26 Align printer...27 Order ink supplies...28 Cartridge warranty information...28 Tips for working with cartridges...29 8 Connectivity Add the HP Photosmart to ...
User Guide - Page 5

...; Work with cartridges on page 25 • Connectivity on page 31 • Technical information on page 47 • Solve a problem on page 5 • How do I? 1 HP Photosmart 5520 series Help For information about HP Photosmart 5520 series, see: • Get to know the HP Photosmart on page 37 HP Photosmart 5520 series Help HP Photosmart 5520 series Help 3
User Guide - Page 7

...Control panel features • Status lights and buttons Printer parts • Front and top views of HP Photosmart 5520 series Get to know the HP Photosmart 1 Color graphics display (also referred to as the display) 2 Control panel 3 Memory card ... access door 17 Printhead assembly 18 Cartridge access area 19 Paper path cover • Rear view of HP Photosmart 5520 series Get to know the...
User Guide - Page 14

... for example: HP-print-xx-Photosmart-5520). 3. All papers with the ColorLok logo are independently tested to have a print application on page 32 for more information. 2. To purchase HP papers, go to the printer without a wireless router, from your wireless computer or mobile device, turn on the printer. Visit the HP website at www.hp.com for...
User Guide - Page 27

... to replace the cartridges until the print quality is not low ink levels or non-HP ink, try cleaning ink smear from the printer display. 7 Work with cartridges • Check the estimated ink levels • Clean printhead automatically • Clean ink smear • Replace the cartridges • Align printer • Order ink supplies • Cartridge...
User Guide - Page 30

... the printer cartridge access door and check the label. Under the Device Services tab, double-click Align Printheads. Work with cartridges The end of warranty date has not been...to scroll through the options, and then touch Align Printer. 3. Click the HP Photosmart 5520 series folder, click HP Photosmart 5520 series. Related topics • Order ink supplies on page 28 Tips for ...
User Guide - Page 31

...stalled error, try clearing carriage jam. Match the color and icon of the HP Limited Warranty Statement for the printer, see the printed documentation that came with cartridges...getting replacement cartridges This avoids possible printing delays. See Clean printhead automatically on page 39 for more information. • Make sure the printhead is clean. See Align printer on page 27 for more ...
User Guide - Page 33

... three seconds to activate WPS. The computer must be pressed. ❑ Touch OK. b. Install software. c. To connect the HP Photosmart using WiFi Protected Setup (WPS), you intend to install the HP Photosmart on the networking device needs to be connected to the wireless network that you will need the following : Use Push Button Configuration (PBC...
User Guide - Page 34

...device to an integrated wireless WLAN 802.11 network, you use to connect your printer directly through the options. b. From the Home screen, touch the Wireless icon, and then touch Settings. Install software. NOTE: 802.11n will need the following: ❑ A wireless 802.11b/g/n network that you connect the HP Photosmart... network) To connect the HP Photosmart to new wireless networks and...
User Guide - Page 35

... Wireless Direct connection. Follow the instructions on your computer, you turn on the Wi-Fi radio, search for example: HP-print-xx-Photosmart-5520). Turn on the screen to display the Wireless Direct name. b. Use HP Setup Assistant in Applications/Hewlett-Packard/Device Utilities to change the software connection to this printer to the printer. c.
User Guide - Page 36

... (Windows only) and other device on your network, including the printer. • Learn more information. • Learn how to work with your firewall and anti-virus programs during printer setup. If it from the VPN before you can access any other troubleshooting tips. On Windows: a. Click HP Photosmart 5520 series, click Printer Setup & Software...
User Guide - Page 42

.... Click here to go online for more about how to solve scan issues. See Clean ink smear on the printouts, try clearing the ink smears. Click the links below ...for more information. Click here to Print" issues. Under HP Photosmart 5520 series, click HP Photosmart 5520 series, click the Help button, and then double-click HP Print Diagnostic Utility. If print quality is paper in ...
User Guide - Page 43

..., then wait until the carriage stops moving . Placing a call Call HP support while you are available for the HP Photosmart at an additional cost. Solve a problem Additional warranty options Extended service ...upgrade cartridge. 2. This section contains the following information: • Product name (HP Photosmart 5520 series) • Serial number (located on the back or bottom of the...
User Guide - Page 44

... printer's power use. Solve a problem Click here to go online for more information. Contact HP support for help . Printer failure If you are not satisfied with the print quality, try cleaning the cartridges from the control panel. See Clean printhead automatically on , and this product has failed. Chapter 9 Click here to go online for...
User Guide - Page 45

... in the product as soon as possible. b. Wait for the print carriage to move to both the printhead and the ink cartridges. The electrical contacts are in the error message, then remove it from slot. ...the cartridges does not work, try cleaning cartridge contacts. Press tab on . To clean cartridge contacts CAUTION: The cleaning procedure should take only a few minutes.
User Guide - Page 56

...do not get lost. This regulatory number should be confused with the marketing name (HP Photosmart 5520 e-All-in the Sleep mode. • After initial setup of printer, the ...54 Technical information Touch the down arrow to help reduce energy use. Regulatory notices The HP Photosmart meets product requirements from the control panel. From the Home screen, touch the Settings ...

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