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HP Photosmart 5515 Support Question

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Question posted by harrisonpaul1 on September 28th, 2013

I Have Just Replaced All Ink Cartridges And The Black Is Not Printing

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Answer #1: Posted by BusterDoogen on September 28th, 2013 10:24 AM

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BusterDoogen

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There is a document with steps to help fix a print quality issue where black ink won't print out from the Photosmart 5515. This document can be found here.
Hope this helps!

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Related HP Photosmart 5515 Manual Pages

Reference Guide - Page 2

...Ink: Shows estimated ink levels by HP. Press the button to perform maintenance functions. Power button Removable scan lid Scanning glass Cartridge...indicates ePrint is not connected to know your HP Photosmart Wireless ePrint Wireless ePrint English Photo: Displays the ...Scan: Displays the Scan menu where you can view, print and reprint photos. Slow blinking light indicates that wireless ...

Reference Guide - Page 3

... the lid. English Features and tips Economical and energy saving •• Individual ink tanks allow you need to enable wireless scan in the software first. Touch View & Print to replace ink cartridges until the print quality is unacceptable. •• Ink from the cartridges is not listed, make sure to remove the orange plastic pull tab first...

Reference Guide - Page 7

.... English HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the HP ink is depleted or the "end of warranty" date printed on your country. For software products, HP's limited warranty applies only...

User Guide - Page 3

... Tips for copy and scan success...18 6 Work with cartridges Check the estimated ink levels...19 Clean printhead automatically...19 Clean ink smear...19 Replace the cartridges...20 Align printer...21 Order ink supplies...22 Cartridge warranty information...22 Tips for working with cartridges...23 7 Connectivity Add the HP Photosmart to a network...25 Change from a USB connection to a wireless...

User Guide - Page 8

..., and more. 10 Setup: Opens the Setup menu where you can also print a wireless test report, helping diagnose network connection issues. 12 Ink: Shows estimated ink levels by HP. Get to know the HP Photosmart Use only the power cord supplied by cartridge. Control panel features 1 Home: Returns to the Home screen, the screen that...

User Guide - Page 9

This section contains links to commonly performed tasks, such as managing apps, scanning, and making copies. • Load media on page 10 • Replace the cartridges on page 20 • Manage apps on page 12 • How to get started with ePrint on page 12 • Clear paper jam on page ...

User Guide - Page 15

... icon that you produce great results, time after time. • Make sure the cartridges have enabled Auto Power-Off, you want to print documents, photos, or envelopes from computer. Remove apps a. c. Tips for ink and paper • Use genuine HP cartridges. They will direct you to online instructions according to the operating system you...

User Guide - Page 21

... right directional key. Mechanical noises are normal at the end. NOTE: 1 If you receive a low-ink warning message, consider having a replacement cartridge available to replace the cartridges until the print quality is used in the cartridge after it is unacceptable. NOTE: 2 Ink level warnings and indicators provide estimates for planning purposes only. This process takes several minutes to...

User Guide - Page 22

...23 Replace the cartridges To replace the cartridges 1. Related topics • Order ink supplies on page 22 Tips for print carriage to move to scroll through the options, and then touch Clean Ink Smear. a. Press tab on . 2. Remove cartridge from slot. 3. a. Remove cartridge. Touch the Setup icon, and then touch Tools. 2. Open the cartridge access door. Insert new cartridge. Wait...

User Guide - Page 23

... remove cap. d. Related topics • Order ink supplies on page 23 Align printer After you insert new cartridges, align the printer for working with cartridges c. Work with cartridges on page 22 Tips for best print quality. A forceful twist may be required to snap it clicks into place. Close the cartridge access door. You can align printer...

User Guide - Page 24

... for working with . Follow the instruction on the product as the HP ink is not supported in its designated HP printing device. Click the HP Photosmart 5510 series folder, click HP Photosmart 5510 series. Click the Device Services tab, and then click the Align Ink Cartridges button. 2. From the Home screen, touch the right directional key. d. If it...

User Guide - Page 25

...information. • When you receive a low ink alert message, consider getting replacement cartridges This avoids possible printing delays. Tips for working with cartridges Use the following tips to replace the cartridges until print quality becomes unacceptable. For a list of compatible cartridges, see the printed documentation that came with cartridges 23 See Clear carriage jam on...

User Guide - Page 31

...alerts. Click here to register your HP Photosmart by entering a keyword in the Search ...at http://www.register.hp.com. Register your printer By taking just a few minutes to go online for both local and online topics...information. Open the cartridge access door. 2. 8 Solve a problem • Get more help • Register your printer • Clear paper jam • Solve print problem •...

User Guide - Page 34

... wait until the carriage stops moving . 4. If you are available for the HP Photosmart at about the time that appear when the situation occurs • Answers to go online for more information. Remove the original cartridge, then replace with the print quality, try getting your country/region and language, then explore the services and...

User Guide - Page 35

... minutes. This could result in this does not solve your problem, contact HP support for help . Click here to both the printhead and the ink cartridges. a. Make sure the cartridges are reinstalled in the correct slots. 2. Printhead failure The printhead in damage to go online for help . It is on , and this product...

User Guide - Page 36

... the ink cartridge. See Replace the cartridges on the cartridge indicated in the printhead. c. Close the access door, and check if the error message has gone away. Click here to meet the contacts on the bottom of the product. Press tab on page 20 for more information. 34 Solve a problem Chapter 8 Wait for the print carriage...

User Guide - Page 37

... causes an error. If you installed a set up the printer, you must replace the orange caps on the regular cartridges you remove, or they calibrate your printer before the first print job. Some ink will need to use a newer version of this cartridge. If you still receive the error message, contact HP support for help...

User Guide - Page 40

... • Panorama-size printing • Method: drop-on-demand thermal inkjet • Language: PCL3 GUI Scan specifications • Image editor included • Resolution: up to 1200 x 2400 ppi optical; 19200 ppi enhanced (software) For more information on model) Cartridge yield Visit www.hp.com/go/learnaboutsupplies for the HP Photosmart are located in...

User Guide - Page 42

...Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Power consumption Hewlett-Packard printing and imaging equipment marked with some of its most popular products. HP conserves ... Recycling Program is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. Chapter 9 Recycling program HP offers an increasing number of ...

User Guide - Page 51

... program 39 environmental specifications 38 I interface card 25, 26 N network interface card 25, 26 P phone support 31 phone support period period for support 31 print specifications 38 R recycle ink cartridges 40 regulatory notices regulatory model identification number 44 wireless statements 47 S scan scan specifications 38 system requirements 38 T technical information copy specifications 38...