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HP Photosmart 5515 Support Question

HP Photosmart 5515 Support Question

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Question posted by MaDol on January 8th, 2014

Hp Photosmart 5510 Printer Wont Print Black

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Current Answers

Answer #1: Posted by DreadPirateRoberts on January 22nd, 2014 9:23 AM
DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403
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Issue

After installing a cartridge or during normal use, the product does not print. The status lights blink and an error message might display on the product control panel:

  • 'Cartridge Problem'
  • 'Incompatible Cartridge'
  • 'Cartridge Missing or Damaged'

These errors, including Incompatible cartridge can occur with the correct HP cartridges under certain circumstances. The cartridge might need to be reinstalled, the electrical contacts could be dirty, the cartridges might need to be aligned, or there could be a failure of the cartridge or printer.

https://support.hp.com/us-en/product/HP-Deskjet-F4400-All-in-One-Printer-series/3742084/model/3742085/document/c00864517

Related HP Photosmart 5515 Manual Pages

Reference Guide - Page 2

...memory card. Press the button to display the printer's email address, ePrint status, and ePrint ...print information from the web, such as maps, coloring pages, puzzles, and more. Fast blinking light indicates wireless error. Press the button to display wireless status, IP address, network name, and hardware address (MAC). Copy: Displays the Copy menu where you can scan your HP Photosmart...
Reference Guide - Page 3

... the Settings button on the Copy screen to avoid possible printing delays. For more information, go to: www.hp.com/go/inkusage. •• When installing new cartridges, make sure the printer is connected to start your computer, click Start > All Programs > HP > HP Photosmart 5510 series > HP Photosmart 5510 series. 2. If possible, lay the lid on a wireless network or...
Reference Guide - Page 4

...•• Devices and Printers (Windows 7®) •• Printers (Windows Vista®) •• Control Panel,and then click Printers and Faxes (...printer with your HP Photosmart is set up the printer hardware, and then insert the printer software CD. If not, right-click the printer icon and select Set as the default printer and is not offline, right-click the printer...
Reference Guide - Page 5

... Share your printer with multiple computers If you already have your printer connected to your printer is automatically printed. -- See .../Device Utilities to change from USB to wireless network connection If you initially set up your printer might... or not your computer, click Start > All Programs > HP > HP Photosmart 5510 series > Printer Setup & Software. 2. On this : 1. To do...
Reference Guide - Page 6

... about printer use it when your computer is connected to protect your computer against threats that can cause problems when using devices like being on your computer is designed to your home network. -- Problems that it . You suddenly cannot print to which correct known issues. -- Many security software vendors provide updates which the HP Photosmart...
User Guide - Page 3

Contents Contents 1 HP Photosmart 5510 series Help...3 2 Get to know the HP Photosmart Printer parts...5 Control panel features...6 3 How do I?...7 4 Print Print photos from a memory card...9 Print from anywhere...11 Manage apps...12 Tips for print success...13 5 Copy and scan Copy text or mixed documents...15 Scan to a computer or memory card...17 Tips for copy and scan success...18...
User Guide - Page 5

1 HP Photosmart 5510 series Help For information about the HP Photosmart, see: • Get to know the HP Photosmart on page 29 HP Photosmart 5510 series Help HP Photosmart 5510 series Help 3 on page 7 • Print on page 9 • Copy and scan on page 15 • Work with cartridges on page 19 • Connectivity on page 25 • Technical information on ...
User Guide - Page 7

2 Get to know the HP PhotosmartPrinter parts • Control panel features Printer parts • Front and top views of the HP Photosmart Get to know the HP Photosmart 1 Color graphics display (also referred to as the display) 2 Control panel 3 Photo light 4 Memory card slot 5 Memory... 18 Cartridge access area 19 Paper path cover • Rear view of the HP Photosmart Get to know the...
User Guide - Page 8

.... 11 Wireless: Opens the Wireless Settings menu, where you first turn on the printer. 2 Help: On the Home screen, shows all Help topics. Displays a warning...print a wireless test report, helping diagnose network connection issues. 12 Ink: Shows estimated ink levels by HP. Get to navigate between two home screens. Control panel features Touch the directional keys to know the HP Photosmart...
User Guide - Page 19

...directional buttons to the computer through a USB cable. If the printer is connected to change the number of glass. Under HP Photosmart 5510 series, click HP Photosmart 5510 series, click Scanner Actions, and then click Manage Scan to... scan in the software first. b. Starting a scan from the printer display 1. Load original print side down on a wireless network or through a USB cable, ...
User Guide - Page 24

... the options, and then touch Align Printer. 3. In addition, you are using. 1. Click the HP Photosmart 5510 series folder, click HP Photosmart 5510 series. d. On Mac: ▲ Open HP Utility, click Align, and then click Align again. Work with cartridges on ink alert messages. From the Start menu on the screen. Click the Device Services tab, and then click...
User Guide - Page 27

... (WPS), you will need the following : Use Push Button Configuration (PBC) method a. To connect the HP Photosmart using a networked printer • Advanced printer management tools (for approximately two minutes in which the corresponding button on the networking device needs to activate WPS. c. Select setup method. Install software. Connectivity 25 b. The computer must be...
User Guide - Page 28

... sure your network from a USB connection to a wireless network If you can easily change to install the HP Photosmart on the networking device. ❑ Touch OK. NOTE: The product begins a timer for setting up and using a networked printer on page 27 Wireless with either wireless networking support, or a network interface card (NIC). The computer...
User Guide - Page 29

...wireless network Do one of following according to wireless. Click HP Photosmart 5510 series, click Printer Setup & Software Selection, and then click Convert a USB connected printer to your operating system: 1. Connect a new printer To connect a new printer from the printer software If you haven't finished connecting the printer to your wireless router is powered on the screen to change...
User Guide - Page 31

...; Get more help • Register your printer • Clear paper jam • Solve print problem • Solve copy and scan problem • Solve networking problem • HP support by entering a keyword in the Search field in the top left of related topics -- Click here to register your HP Photosmart by phone Get more help viewer...
User Guide - Page 32

... Help from inside the printer. If you are still unable to go online for more information. 30 Solve a problem Close the cartridge access door. 6. NOTE: Do not use caution when removing jammed paper from the Home screen. Under HP Photosmart 5510 series, click HP Photosmart 5510 series, double-click Print Actions, and then double-click HP Print Diagnostic Utility. Always...
User Guide - Page 33

... smear on your computer, click All Programs, and then click HP. Under HP Photosmart 5510 series, click HP Photosmart 5510 series, double-click Scan Actions, and then double-click HP Scan Diagnostic Utility. Solve networking problem Check network configuration or print wireless test report to www.hp.com/support. Solve a problem HP support by product, country/region, and language. Click here...
User Guide - Page 34

...support period, help . To get the printer to www.hp.com/support, select your printer to manage the printer's power use the printer's Auto Power-Off feature to recognize the...HP Photosmart 5510 series) • Serial number (located on page 44 for help is not successful, try cleaning the cartridges from HP at an additional cost. Remove the original cartridge, then replace with the print...
User Guide - Page 40

...due to potential high electromagnetic fields Print specifications • Print speeds vary according to the complexity of the document • Panorama-size printing • Method: drop-on-...output from 25-50% (depends on model) Cartridge yield Visit www.hp.com/go/learnaboutsupplies for the HP Photosmart are located in this section. Environmental specifications • Recommended operating ...
User Guide - Page 46

... Model Number. This regulatory number should be confused with the marketing name (HP Photosmart 5510 e-All-in Korea • European Union Regulatory Notice Regulatory model identification number For regulatory identification purposes, your country/region. You can change the setting , the printer will enter Sleep mode after two hours of inactivity to ensure that you...

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