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HP Photosmart 5510 Support Question

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Question posted by catdancerkz on November 29th, 2012

Printer Prints Photos Only In Red-nothing Else Will Print Out At All

printer has a new color ink cartridge in it , but does not want to print anything xcept red photos. will not print on plain paper in color or black and white....help please?

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Related HP Photosmart 5510 Manual Pages

Reference Guide - Page 1

English PHOTOSMART 5510 e-ALL-IN-ONE SERIES Verify box content.

Reference Guide - Page 2

... Scan menu where you can view, print and reprint photos. ePrint light and button: White light indicates ePrint is not connected to a network. Slow blinking light indicates that wireless is on, but the printer is connected. Press the button to access and print information from the web, such as maps, coloring pages, puzzles, and more. Wireless...

Reference Guide - Page 3

...printer display. Copy text or mixed documents •• Make color, black and white, or economy copies. Load the original, print ...Photosmart 5510 series > HP Photosmart 5510 series. 2. Touch View & Print to browse and print photos from software on a connected computer. •• When receiving a low ink alert message, consider getting replacement cartridges to avoid possible printing...

Reference Guide - Page 4

... installation method. Then click: •• Devices and Printers (Windows 7®) •• Printers (Windows Vista®) •• Control Panel,and then click Printers and Faxes (Windows XP®) Look for your printer is not offline, right-click the printer icon and ensure that Use Printer Offline and Pause Printing are not selected. To check that your...

Reference Guide - Page 5

... do the following these steps. On the Wireless menu, use and troubleshooting Get help you need to disconnect it . 5 On the HP Photosmart control panel, from Wireless Printing Center The HP Wireless Printing Center website (www.hp.com/go /wirelessprinting to check that your computer, click Start > All Programs > HP > HP Photosmart 5510 series > Printer Setup & Software. 2.

Reference Guide - Page 6

... Photosmart 5510 series from the electronic Help. The printer cannot be trusted on the home network and can be found in the electronic Help and Readme file. Windows To locate the electronic Help after it has been installed: Click Start > All Programs > HP > HP Photosmart 5510 series > Help. In the Help Viewer. Firewalls can block communication between devices connected...

Reference Guide - Page 7

..., HP shall either new or like-new, provided that arise as a result of normal use of a non-HP or refilled cartridge or an expired ink cartridge, HP will be interrupted...CUSTOMERS. Unauthorized modification or misuse. 4. English HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable ...

Reference Guide - Page 8

...opens on your web-connected printer, touch the Apps icon on the control panel to print pages for the whole family. •• Print calendars, notebook and graph paper, puzzles, cards, crafts,...any email-capable device to the printer's email address assigned during the initial product setup when you enable Web Services, and both the email message and recognized attachments will print. @ &#...

User Guide - Page 3

... Photosmart 5510 series Help...3 2 Get to know the HP Photosmart Printer parts...5 Control panel features...6 3 How do I?...7 4 Print Print photos from a memory card...9 Print from anywhere...11 Manage apps...12 Tips for print success...13 5 Copy and scan Copy text or mixed documents...15 Scan to a computer or memory card...17 Tips for copy and scan success...18 6 Work with cartridges...

User Guide - Page 8

...: Provide a quick and easy way to access and print information from the Web, such as coupons, coloring pages, puzzles, and more. 10 Setup: Opens the Setup menu where you first turn on the printer. 2 Help: On the Home screen, shows all Help topics. Get to know the HP Photosmart Use only the power cord supplied by cartridge.

User Guide - Page 11

... you want to begin printing. Insert a memory card into the paper tray. 2. Touch Preview to adjust layout, paper type, red eye removal, or date stamp, touch Settings, and then touch your selection. Make sure the paper tray extender is open. 3. Touch Print to print. 7. Related topics • Load media on page 10 Tips for print success on page 13 Print photos...

User Guide - Page 13

... and anytime. You won't be required to the Internet. Print ❑ Open the paper tray extender. Print from anywhere HP's free ePrint service provides an easy way to print from your computer or mobile device, and both the email message and recognized attachments will print. • Your printer needs to have a wireless network connection to enable certain...

User Guide - Page 21

... the cleaning. Touch the Setup icon, and then touch Tools. 2. Related topics • Order ink supplies on page 22 Tips for working with cartridges 19 NOTE: 1 If you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. Full-size plain paper needs to be loaded and an information page will be...

User Guide - Page 24

..., misused, or tampered with cartridges Cartridge information and links to online shopping also appear on ink alert messages. Click the HP Photosmart 5510 series folder, click HP Photosmart 5510 series. d. On Windows: a. b. c. On Mac: ▲ Open HP Utility, click Align, and then click Align again. Chapter 6 To align printer from the printer software Do one of warranty...

User Guide - Page 32

... help solve many common "Unable to Print" issues. Click here to go online for more online troubleshooting. Try printing again. Click here to go online for more information. 30 Solve a problem If you are blocking the print carriage. Solve print problem Make sure that the printer is paper in the paper tray. Chapter 8 3. Under HP Photosmart 5510 series, click HP Photosmart...

User Guide - Page 35

... 30 minutes. Ink cartridge problem To solve ink cartridge problem 1. Make sure that power is not recommended to both the printhead and the ink cartridges. b. This could result in this does not solve your problem, contact HP support for more information. Printer failure If you have already turned the printer off and then on . Solve a problem Ink cartridge problem 33...

User Guide - Page 36

Chapter 8 Wait for the print carriage to move to the ink label part of four copper or gold-colored pins positioned to meet the contacts on the ink cartridge. Wipe only the contacts with the bottom pointing up and locate the electrical contacts on the ink cartridge. g. Reinstall the ink cartridge. Close the access door, and check if the error...

User Guide - Page 37

... orange caps on the regular cartridges you installed a set up the printer, you still receive the error message, contact HP support for help . These cartridges are uncapped. If you remove, or they calibrate your printer before the first print job. You must install the cartridges that shipped in the box with the printer. Click here to go online...

User Guide - Page 42

...STAR® logo is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. The HP Inkjet Supplies Recycling Program is qualified to the U.S.... Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Power consumption Hewlett-Packard printing and imaging equipment marked with some of HP products, please visit: www.hp.com...

User Guide - Page 51

... program 39 environmental specifications 38 I interface card 25, 26 N network interface card 25, 26 P phone support 31 phone support period period for support 31 print specifications 38 R recycle ink cartridges 40 regulatory notices regulatory model identification number 44 wireless statements 47 S scan scan specifications 38 system requirements 38 T technical information copy specifications 38...