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HP Photosmart 5510 Support Question

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Question posted by patsheldon189 on August 24th, 2015

Why Is It That My Printer Has Stopped Photo Copying But Will Print From Pc

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Answer #1: Posted by freginold on August 24th, 2015 6:49 AM

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freginold

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Hello, there could be many reasons for this, depending on exactly what the printer is doing. When you try to photocopy, if it's giving you a specific error message, post that error here and we will help you troubleshoot it. It could be a problem with the scanner unit, or maybe one of the buttons themselves, or another issue. See if you can scan okay... that will help narrow down the problem.

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Related HP Photosmart 5510 Manual Pages

Reference Guide - Page 1

English PHOTOSMART 5510 e-ALL-IN-ONE SERIES Verify box content.

Reference Guide - Page 2

... menu where you can scan your HP Photosmart Wireless ePrint Wireless ePrint English Photo: Displays the Photo menu where you can check wireless status and change the copy settings. Ink: Shows estimated ink levels by HP. Copy: Displays the Copy menu where you can change preferences and use this printer with the power cord supplied by cartridge...

Reference Guide - Page 3

... Start > All Programs > HP > HP Photosmart 5510 series > HP Photosmart 5510 series. 2. Place the original, print side down, into the memory card slot. Scan to a computer or memory card •• To scan photographs or documents, touch Scan from the printer display. Use the Edit menu to rotate a photo, crop a photo, or turn Photo Fix on and off. •...

Reference Guide - Page 4

... (www.hp.com/go to select it. 4. b. Disconnect the printer from the menu. To install the software: 1. Insert the CD into your print queue: 1. Then click: •• Devices and Printers (Windows 7®) •• Printers (Windows Vista®) •• Control Panel,and then click Printers and Faxes (Windows XP®) Look for your wireless...

Reference Guide - Page 5

...Print a wireless test report to wireless. Windows To change from USB to wireless network connection If you initially set up your computer, click Start > All Programs > HP > HP Photosmart 5510 series > Printer... the steps in Applications/HewlettPackard/Device Utilities to change the software connection to this printer to wireless. From the printer display, press the Wireless button...

Reference Guide - Page 6

.... Here are connected wirelessly, for using devices like scan. If your firewall up menu. When installing the HP software and using the HP printer, you can cause problems when using security...has been installed: Click Start > All Programs > HP > HP Photosmart 5510 series > Help. Networked printing troubleshooting English Connection and security tips Check for and resolve the following ...

User Guide - Page 3

Contents Contents 1 HP Photosmart 5510 series Help...3 2 Get to know the HP Photosmart Printer parts...5 Control panel features...6 3 How do I?...7 4 Print Print photos from a memory card...9 Print from anywhere...11 Manage apps...12 Tips for print success...13 5 Copy and scan Copy text or mixed documents...15 Scan to a computer or memory card...17 Tips for copy and scan success...18 6 Work with...

User Guide - Page 8

...photos and apps. 4 Back: Returns to the previous screen. 5 Cancel: Stops the current operation. 6 Photo: Opens the Photo Menu where you can view and print photos, or reprint a printed photo. 7 Copy: Opens the Copy menu where you can select a copy type or change the copy... keys to know the HP Photosmart You can change preferences and use tools to know the HP Photosmart Chapter 2 20 Rear USB ...

User Guide - Page 11

... any new settings as defaults. 10. If you want to display photos. 6. You can rotate, crop a photo, or turn Photo Fix on page 13 Print 9 Related topics • Load media on page 10 Tips for print success on page 13 Print photos from a memory card To print photos from anywhere on page 11 Manage apps on page 12 Related...

User Guide - Page 12

... guides outward, and then remove any other media previously loaded. NOTE: If the photo paper you are using has perforated tabs, load photo paper so that tabs are closest to you. ❑ Slide paper-width guides inward until it stops. Print ❑ Close the paper tray, and then open the paper tray extender. Slide...

User Guide - Page 13

.... Just forward an email to your computer or mobile device, and both the email message and recognized attachments will print. • Your printer needs to have a wireless network connection to get started with short edge forward and print side down. ❑ Slide paper forward until it stops. ❑ Slide paper-width guides inward until they...

User Guide - Page 15

... guides in the paper tray. • To clear paper jam, see Tips for working with HP printers to print photos saved on page 44 for more apps icons to select the apps that you want to print documents, photos, or envelopes from computer. c. Make sure only one type of the same size. See Auto Power...

User Guide - Page 19

... HP Photosmart 5510 series, click HP Photosmart 5510 series, click Scanner Actions, and then click Manage Scan to a computer or memory card 17 c. Related topics • Tips for copy and scan success on page 18 Scan to a computer or memory card You can start a scan to a computer either from the printer display or from the printer display...

User Guide - Page 20

... the enlarged image. • If you want to start scan from the printer software. • To avoid incorrect or missing scanned text, make sure the brightness is connected to a memory card, insert a memory card in the scanning software, and then print a copy of the image. • Load your computer on , start the scan...

User Guide - Page 25

... cartridges 23 Match the color and icon of each slot. See Clear carriage jam on page 20 for your printer. Tips for best print quality. Work with cartridges For a copy of compatible cartridges, see the printed documentation that came with the product. See Replace the cartridges on page 30 for more information. • If...

User Guide - Page 31

...2. 8 Solve a problem • Get more help • Register your printer • Clear paper jam • Solve print problem • Solve copy and scan problem • Solve networking problem • HP support by entering... help about your printer while installing the software, you can register now at http://www.register.hp.com. If you did not register your HP Photosmart by phone Get more...

User Guide - Page 33

... contains the following to improve print quality: • Use printer status and print quality report to assist in...Photosmart 5510 series, double-click Scan Actions, and then double-click HP Scan Diagnostic Utility. Click here to solve scan issues. See Clean ink smear on your network security settings. Click here to go online for more information. • Learn how to solve copy...

User Guide - Page 34

... cartridge access door, then wait until the carriage stops moving . See Clean printhead automatically on page 19...with the print quality, try getting your country/region and language, then explore the services and warranty area for printing. 32 ... Photosmart 5510 series) • Serial number (located on page 44 for the HP Photosmart at about the extended service plans. Prepare printer ...

User Guide - Page 37

... use a newer version of the cartridge package and find the Warranty Ends date. If you installed a set up the printer, you remove, or they calibrate your printer before the first print job. If it is an older generation cartridge, contact HP support for help . Click here to use the orange caps from the...

User Guide - Page 40

... Setup icon. 2. Specifications Technical specifications for more information about the printer resolution, see the scanner software. • Color: 48-bit ...Print specifications • Print speeds vary according to the complexity of the document and model • Maximum copy enlargement ranging from 200-400% (depends on model) • Maximum copy reduction ranging from the HP Photosmart...