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HP Photosmart 5510 Support Question

HP Photosmart 5510 Support Question

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Question posted by Flatatoyo on October 14th, 2013

Mac 5510 Won't Print With New Black Cartridge

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Current Answers

Answer #1: Posted by DreadPirateRoberts on October 21st, 2013 8:27 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

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November 19th, 2010

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Issue

After installing a cartridge or during normal use, the product does not print. The status lights blink and an error message might display on the product control panel:

  • 'Cartridge Problem'
  • 'Incompatible Cartridge'
  • 'Cartridge Missing or Damaged'

These errors, including Incompatible cartridge can occur with the correct HP cartridges under certain circumstances. The cartridge might need to be reinstalled, the electrical contacts could be dirty, the cartridges might need to be aligned, or there could be a failure of the cartridge or printer.

https://support.hp.com/us-en/product/HP-Deskjet-F4400-All-in-One-Printer-series/3742084/model/3742085/document/c00864517

Related HP Photosmart 5510 Manual Pages

Reference Guide - Page 1

English PHOTOSMART 5510 e-ALL-IN-ONE SERIES Verify box content.
Reference Guide - Page 2

... cord supplied by cartridge. Setup: Displays the Setup menu where you can scan your HP Photosmart Wireless ePrint Wireless ... or a memory card. Press the button to access and print information from the web, such as maps, coloring pages, puzzles... name, and hardware address (MAC). Power button Removable scan lid Scanning glass Cartridge access door Printhead assembly Memory card...
Reference Guide - Page 3

... black and white, or economy copies. Place the original, print side down, into the memory card slot. Load the original, print ...cartridges to avoid possible printing delays. For more information, go to: www.hp.com/go/inkusage. •• When installing new cartridges..., click Start > All Programs > HP > HP Photosmart 5510 series > HP Photosmart 5510 series. 2. If possible, lay the lid on the...
Reference Guide - Page 4

... security software you are not selected. Insert the printer software CD into your HP Photosmart is set up the printer hardware, and then insert the printer software CD. Reset...software. 4. Mac Check your computer's CD drive, then follow the onscreen instructions to the HP Wireless Printing Center website (www.hp.com/go/wirelessprinting). Then click: •• Devices and Printers (...
Reference Guide - Page 5

...network printing issues. Keep your wireless network and want to share it . 5 Follow the steps in Applications/HewlettPackard/Device Utilities...is automatically printed. -- From your printer passed. -- Mac To change from Wireless Printing Center The HP Wireless Printing Center website...Photosmart 5510 series > Printer Setup & Software. 2. Follow the instructions on the network.
Reference Guide - Page 6

... Help after it on Mac. In the Help Viewer. Find the Readme file Insert the software CD, open the Readme folder to select it is possible that you might be trusted on your desktop, and then open it has been installed: Click Start > All Programs > HP > HP Photosmart 5510 series > Help. Make sure...
Reference Guide - Page 7

...For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either new or like-new, provided that have other problems, including those defects that.... 8. English HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of...
User Guide - Page 3

... printhead automatically...19 Clean ink smear...19 Replace the cartridges...20 Align printer...21 Order ink supplies...22 Cartridge warranty information...22 Tips for working with cartridges...23 7 Connectivity Add the HP Photosmart to a network...25 Change from a USB connection to a wireless network...26 Connect a new printer...27 Change network settings...27 Tips for setting...
User Guide - Page 5

on page 7 • Print on page 9 • Copy and scan on page 15 • Work with cartridges on page 19 • Connectivity on page 25 • Technical information on page 37 • Solve a problem on page 5 • How do I? 1 HP Photosmart 5510 series Help For information about the HP Photosmart, see: • Get to know the...
User Guide - Page 8

...Wireless: Opens the Wireless Settings menu, where you can also print a wireless test report, helping diagnose network connection issues. ...the minimum expected ink level. 6 Get to know the HP Photosmart Chapter 2 20 Rear USB port 21 Power connection. Displays ...change wireless settings. Use only the power cord supplied by cartridge. On another screen, shows information or animation on the printer...
User Guide - Page 11

... off. 9. From the Home screen, touch Photo to edit the selected photos. You can also save any new settings as defaults. 10. Touch Preview to display photos. 6. Print 4. On the Photo menu, touch View & Print to preview the selected photo. If you want to adjust layout, paper type, red eye removal, or date...
User Guide - Page 15

..., coupons, and other content from computer, click the following tips to share your printer. Genuine HP cartridges are using ePrint • Learn how to print successfully. Tips for print success Use the following links. Click here to go online for more information. • Learn how to go online for more information. • Load...
User Guide - Page 22

... page 22 Tips for print carriage to move to scroll through the options, and then touch Clean Ink Smear. Work with cartridges on page 23 Replace the cartridges To replace the cartridges 1. a. Open the cartridge access door. Wait for working with cartridges Chapter 6 To clean ink smear from the printer display 1. Insert new cartridge. Remove cartridge from slot. 3. Check...
User Guide - Page 23

... insert new cartridges, align the printer for working with cartridges c. Match color icons, then slide cartridge into place. Close the cartridge access door. You can align printer either from the printer display or from the printer software. Twist orange cap to remove cap. d. Related topics • Order ink supplies on page 22 Tips for best print...
User Guide - Page 24

...Mac: ▲ Open HP Utility, click Align, and then click Align again. Cartridge warranty information The HP cartridge warranty is applicable when the product is not supported in all countries/regions. The end of warranty date, in its designated HP printing device... with cartridges In addition, you are using. 1. Click the HP Photosmart 5510 series folder, click HP Photosmart 5510 series....
User Guide - Page 25

... the HP Limited Warranty Statement, see the printed documentation that came with the printer. • Insert the cartridges into place. • After you insert new cartridges, align the printer for each cartridge to the color and icon for best print quality. Tips for working with cartridges Use the following tips to replace the cartridges until print quality becomes unacceptable.
User Guide - Page 29

...Device Utilities to change the software connection to this printer to wireless. Change network settings If you want to connect another new printer of the same model to your computer, you need to connect it shows Wireless Off, touch Turn On. On the wireless menu, touch Wireless Setup Wizard. 3. b. Click HP Photosmart 5510...to connect the printer. On Mac: a. Follow the instructions ...
User Guide - Page 32

... jam Remove any tools or other devices to go online for more information. NOTE: Do not use caution when removing jammed paper from the Home screen. Under HP Photosmart 5510 series, click HP Photosmart 5510 series, double-click Print Actions, and then double-click HP Print Diagnostic Utility. Chapter 8 3. Close the cartridge access door. 6. Click here to remove...
User Guide - Page 34

... cartridges, use the printer's Auto Power-Off feature to recognize the supply upgrade cartridge: 1. Contact your HP dealer or call Call HP support while you add any new ...Photosmart at an additional cost. Close the cartridge access door, then wait until the carriage stops moving . 4. For the list of the computer and the product. Remove the original cartridge, then replace with the print...
User Guide - Page 39

.... This section contains the following : the date when the cartridge was first installed, the date when the cartridge was last used, the number of pages printed using the cartridge, the page coverage, the printing modes used to this information, you can be used with the HP Photosmart. However, after you are provided in the operation of...

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