HP Officejet Pro 8500A Support Question
HP Officejet Pro 8500A Support Question
Find answers below for this question about HP Officejet Pro 8500A - e-All-in-One Printer - A910.Need a HP Officejet Pro 8500A manual? We have 3 online manuals for this item!
Question posted by jclarJDSR on January 30th, 2014
Problems With Alignment When Printing Envelopes On The Hp Pro 8500a
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Related HP Officejet Pro 8500A Manual Pages
Getting Started Guide - Page 5
...from the office. In addition, you can configure specific scan settings for each specific task. HP Digital Fax
Never lose important faxes misplaced within a stack of digital solutions that the best ...or you can forward faxes through e-mail -allowing you can turn off fax printing altogether - Use the printer 3
These scanned documents can be sent to a shared network folder for personal or group...
Getting Started Guide - Page 34
... have other problems, including those defects that arise as a result of normal use of a non-HP or refilled cartridge or an expired ink cartridge, HP will find ...defective product to HP. 8. Hewlett-Packard limited warranty statement
HP product Software Media Printer Print or Ink cartridges
Printheads (only applies to products with the customer. Hewlett-Packard (HP) warrants to country...
User Guide - Page 50
...without using the HP Officejet Pro 8500A (A910a-f), you simplify and streamline your work. In addition, you can simply walk up the HP Digital Solutions • Use the HP Digital Solutions
What ... off fax printing altogether - saving money on your network or quickly share them with this printer that the best settings are HP Digital Solutions?
4 HP Digital Solutions
The printer includes a ...
User Guide - Page 56
...the embedded Web server, see Finding the printer model number. To find your model number, see Embedded Web server. Received faxes are printed instead of the Digital Fax Setup Wizard... correctly.
52
HP Digital Solutions Color faxes are saves as TIFF (Tagged Image File Format) files. Open the HP printer software. 2. NOTE: If you are using the HP Officejet Pro 8500A (A910a-f), you...
User Guide - Page 91
... troubleshooting tips and resources • Solve printing problems • Solve print quality problems • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve problems using HP Web sites and services • Solve HP Digital Solutions problems • Solve memory device problems • Solve wired (Ethernet) network...
User Guide - Page 95
... running too many programs when you are not using the HP software CD included with the printer, or you can install it
takes approximately 12 minutes to print • Blank or partial page printed • Something on . Solve printing problems
This section contains the following steps require HP software. Try these when you are performing a task. After...
User Guide - Page 100
... use with a USB cable, the problem may be damaged.
When the Power light is smearing
Check the print settings • When you can wrinkle or smear when printed using the Best print quality. If you print documents that use HP Premium Paper designed for transparencies. In the printer driver, select the Best print quality, and also increase the...
User Guide - Page 101
Check the printheads Print the print quality diagnostic page on a clean sheet of refilled, remanufactured, or non-HP ink cartridges.
Open the HP software included with the printer, click the Advanced tab, and then select Off from the Print in the printer driver. Evaluate any problem areas, and perform the recommended actions. For ordering information, see Print on special and...
User Guide - Page 102
... in the opposite direction of a borderless print
Check the paper type HP recommends that is flat. For more information, see To clean the printheads. The defect is not set too low. Print the image with the printer or another
software application to check for the printer. Evaluate any problem areas, and perform the recommended actions.
Chapter...
User Guide - Page 104
... Diagnostics.
100 Solve a problem Click the Device Services tab, and then click Print the Print Quality Diagnostic Page and follow the onscreen instructions. • HP Utility (Mac OS X): Click the HP Utility icon in the Print Quality section, and then click Run Diagnostic. • HP Software (Windows): Open the HP software that was included with the printer. Ink level warnings...
User Guide - Page 106
...cleaning process takes a few minutes. Click Printer Actions, click Maintenance Tasks, and then click Align Printheads. • HP Utility (Mac OS X): Click the HP Utility icon in the Dock, and ...Device Services in the left pane, select Align Printer from the drop-down list in the Print Quality section, and then click Run Diagnostic.
102 Solve a problem Some noise might be cleaned, print a Print...
User Guide - Page 107
... latch. Click the Device Services tab, and then click Clean Printheads and follow the onscreen instructions.
• HP Utility (Mac OS X): Click the HP Utility icon in the printer. See Load media for the carriage to clean the electrical contacts on the printer control panel. Wait for more information. Solve print quality problems 103 To clean the...
User Guide - Page 112
... the curl. • When using thin special media, make sure the guides are aligned correctly. • Load media into the printer only when it is not printing.
108 Solve a problem Chapter 9
Solve paper-feed problems
Media is not supported for the printer or tray Use only media that is supported for the
media size you are...
User Guide - Page 137
...printed, they are received, print the fax log from the printer control panel.
To see the correct times when faxes are saved to the network folder or forwarded to the designated e-mail address once printed. Solve HP Digital Solutions problems... available for your local time zone. NOTE: If you are using the HP Officejet Pro 8500A (A910a-f), you can both read and write to
the folder. The network...
User Guide - Page 139
... problems (such as the computers that it with other devices.
• Check the memory device slot ƕ Make sure that only one or more information, see HP support. ƕ Make sure that the memory device is off, you are bent. NOTE: After correcting any of the following tasks. If the installation program cannot discover the printer, print...
User Guide - Page 146
... HP software and experience problems, try the following programs are missing. • hpqkygrp.exe, located in C:\program files\HP\...Print the network configuration page. Configure your firewall to trust computers on the local subnet, computers and devices in C:\program files\HP\ digital imaging\bin
- By trusting all firewalls require you do . If you to differentiate between your printer...
User Guide - Page 159
..., Republic of limited warranty 1. Hewlett-Packard limited warranty statement
HP product Software Media Printer Print or Ink cartridges
Printheads (only applies to products with customer ...HP. 8. Otherwise restrict the ability of a defect in any authorized HP service facility in any country where the covered HP product is covered by an authorized importer. b. HP shall have other problems...
User Guide - Page 161
... (one each for black, cyan, magenta, and yellow)
NOTE: Not all ink cartridges are supported in all countries/regions.
Printer specifications 157
Printer weight (does not include printing supplies) HP OfficeJet Pro 8500A (A910a-f) 11.5 kg (25.4 lb) HP OfficeJet Pro 8500A (A910g-z): 12.3 kg (27.1 lb) With Tray 2: Adds 2.7 kg (6.0 lb)
Product features and capacities
Feature Connectivity...
User Guide - Page 232
... have not been printed yet or transferred to the computer. You do so. For information about ordering ink cartridges, see Solve wireless problems.
Ink Alert
The ink cartridge identified in the initialization process, which prepares the printer and cartridges for planning purposes only. For information about replacing ink cartridges, see HP inkjet supplies recycling...
User Guide - Page 240
...change 215 solve problems 146 system requirements...print from DPOF files 38 print from memory cards 37 troubleshoot memory
devices...Print borderless Mac OS 40 Windows 40 Print brochures print 35 Print envelope 35 Print envelopes Mac OS 36 Print photos Mac OS 37 Windows 36 print quality diagnostic page 100 troubleshoot 94 Print quality diagnostic page 100 print-carriage access door, locating 12 printer...
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