HP Officejet J6400 Support Question
HP Officejet J6400 Support Question
Find answers below for this question about HP Officejet J6400 - All-in-One Printer.Need a HP Officejet J6400 manual? We have 4 online manuals for this item!
Question posted by jwhepow on August 26th, 2014
Officejet 6400 Prints But Won't Scan
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Related HP Officejet J6400 Manual Pages
Wireless Getting Started Guide - Page 9
... it. Click Start, point to Settings, and then click Printers
or Printers and Faxes.
-
NOTE: If there is Paused, right-click the device and click Resume Printing.
4. Scroll down the list of the HP Officejet/Officejet Pro device is running (Windows only)
To restart the HP Network Device Support service 1. If you from your firewall might create a second...
Wireless Getting Started Guide - Page 11
... Unable to print, print job stuck in queue or printer goes offline
• Scan communication errors or scanner busy messages
• Unable to see the documentation available with HP devices
A personal...
1.
NOTE: Not all computers on the local subnet, computers and devices in your HP Officejet/Officejet Pro device" on the network), or you have already successfully installed HP software and...
User Guide - Page 6
... or a WIA-compliant program 43 Scan from a TWAIN-compliant program 44 Scan from a WIA-compliant program 44 Edit a scanned original ...44 Edit a scanned photo or graphic 44 Edit a scanned document using optical character recognition (OCR) software 44 Change scan settings ...45 Cancel a scan job ...45
6 Work with memory devices Insert a memory card ...46 Print DPOF photos ...47 View photos...
User Guide - Page 15
1 Automatic document feeder (ADF) 2 Device control panel 3 Memory card slots 4 Output tray extension 5 Output tray 6 Input tray 7 Scanner glass 8 Scanner lid
Printing supplies area
1 Print-carriage access door 2 Print cartridges
Back view
Understand the device parts
11
User Guide - Page 46
... using the Mac OS, open the HP Device Manager, and click Scan Picture. Scan functions are only available after you know that the printer software is not available, a message appears to scan from the device control panel only. This section explains how to let you install the software. The printer software must be installed and running Windows...
User Guide - Page 49
... the text into the preferred word-processing program.
Change scan settings
To change scan settings • HP Device Manager (Mac OS): Launch HP Device Manager, click Information
and Settings, and then select Scan Preferences from the drop-down list. • Windows: Open the device software, select Settings, select Scan Settings and
Preferences, then select from the available...
User Guide - Page 50
... can also damage files on the memory cards. This section contains the following topics: • Insert a memory card • Print DPOF photos • View photos • Print an index sheet from the device control panel • Save photos to your computer
Insert a memory card
If your photos. Each type of memory card can...
User Guide - Page 51
... to highlight No, and then press OK.
When prompted, do not have to reselect the photos to print. The device supports the Digital Print Order Format (DPOF) file format 1.1, so you to see if your photos for printing with your digital camera to tag your camera supports DPOF file format 1.1. When you marked for...
User Guide - Page 52
... button. 3. To save them immediately or save the photos to your computer, remove the memory card from your digital camera and insert it in the device. 1. Print an index sheet from your memory card to your computer
After you are using a USB connection, then a dialog box will automatically appear on the...
User Guide - Page 64
... panel 1. Press START FAX Black or START FAX Color. A received color fax is not able to forward the fax to print a backup copy of the other fax machine. 4.
NOTE: If the device is forwarded in black and white. HP recommends that will receive the forwarded faxes.
60
Fax
If you are forwarding...
User Guide - Page 75
... the computer, open the HP photo and imaging software. Press the arrow key to move down to Print Report, and then press OK. 3. The device prints any time. On the device control panel, press Setup. 2. If the device does not stop a fax you are currently dialing. You can take a few moments. Each entry in the...
User Guide - Page 77
...: Press Setup, and then open the Basic Fax Setup menu.
• Set up redial options: Press Setup, and then open the Preferences menu. Device control panel Toolbox (Windows)
HP Printer Utility (Mac OS)
to replace the print cartridges until print quality becomes unacceptable. Use this tool...
Click the Cartridge Details button to avoid possible...
User Guide - Page 79
... information, change settings, and manage it from the printer driver (Windows), or the HP Printer Utility (Mac OS), the device must be on a network and must have an IP address. You can call to order supplies for the device. This page contains information about the device and print cartridges. (continued) Tabs
Services
Contents
• Dial a cartridge...
User Guide - Page 82
... Report,
and then press OK. • Toolbox (Windows): Click the Services tab, and then click Print a Test Page. • HP Printer Utility (Mac OS): Click Device Information from the tray.
2.
Understand the network configuration page
If the device is connected to a network, you need to call HP, it is often useful to view the...
User Guide - Page 126
... links on the left. If you are not docked safely when you open the print cartridge door to access the print cartridges, the device will not release the cartridges for the device, go to release it. To order print cartridges for changing. Make sure the device is idle and silent, and then lightly press down on...
User Guide - Page 144
.... If the problem persists, turn off the device, disconnect the cable from the device, turn on ink. When the Power light is smearing
Check the print settings • When you can wrinkle or smear when printed using the Best print quality. In the printer driver, select the Best print quality, and also increase the ink drying time...
User Guide - Page 147
... the special media on top of other paper of non-HP print cartridges. For more information, see Understand specifications for the device and the tray being used. Uncurl paper by bending it in... in the tray is completely loaded. Solve paper-feed problems
Media is not supported for the printer or tray Use only media that the tray is supported for supported media. If you are using...
User Guide - Page 179
...Print the self-test diagnostic page of the printer driver, open the printer settings or properties dialog box, and click the About tab.) 6. Check the operating system that came with the device. 2. Note how the device...• After the phone support period
Obtain HP telephone support 175
If the device does not print, get the following topics: • Before you call • Support process ...
User Guide - Page 208
... photo paper copy 37
A
accessibility 3 accessories
self-test report 78 acoustic emissions 188 Add Printer installation 110 ADF
media sizes supported 22 ADF (automatic document
feeder) capacity 19 load originals ...146 scan 151 blank pages, troubleshoot copy 145 print 137 scan 150 blocked fax numbers device control panel
button 13 set up 61 borderless printing Mac OS 29 Windows 28 both sides, print ...
User Guide - Page 212
media supported 25 remove 182
P
packing the device 182 pages per month (duty
cycle) 185 paper
jams 169, 171 ... settings 33 version 175 print quality troubleshoot 138 print-carriage access door, locating 11 printer driver settings 33 version 175 processor specifications 185 pulse dialing 67
Q
Quality button 13 quality, copy 38 quality, troubleshoot
copy 146 print 138 scan 149
R
radio interference ...
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