HP Officejet 4620 Support Question
HP Officejet 4620 Support Question
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Question posted by ivanchavez on June 29th, 2012
I Cannot Send Faxes But I Can Receive Them, It Says I Have Fax Line Weak Signal
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Related HP Officejet 4620 Manual Pages
Getting Started Guide - Page 13
...you experience problems sending and receiving faxes, try using a PBX phone system that a portion of the fax be useful when you
are trying to send a fax to another country/
region or receive a fax from an external... same telephone line.
Change the answer ring pattern for fax calls only. From the Home screen on the printer control
If the printer detects an error signal during the ...
Getting Started Guide - Page 14
...Tip: To add a pause in the fax number you are ready to send the fax, press the button to send and receive faxes.
Send a fax from memory • Schedule a fax to send later • Send a fax to multiple recipients
For information about the following topics:
• Send a fax using monitor dialing • Send a fax from a computer • Send a fax from an extension phone
1. Load your...
Getting Started Guide - Page 15
... to the printer (through the 2-EXT port) or a
machine, do the following topics:
• Reprint received faxes from the document feeder
Manually. You can send you a fax while you hear fax tones from a sending fax
connected to answer the incoming call before the voicemail picks up the line. Make sure the printer is 5. As a result, the number of...
Getting Started Guide - Page 17
... printer by using the Internet. Note: HP does not guarantee that allows you to send and receive faxes with digital phone services, such as DSL/ADSL, PBX, or ISDN), you are ...the user guide. If you might be called Fax over Internet Protocol (FoIP). Set up and use fax
Fax and digital phone services
Many telephone companies provide their line services. This method is called ADSL in your...
Getting Started Guide - Page 22
...line, but cannot receive faxes
• If you are not using the same phone line might be causing the fax test to a greater number of the phone line by plugging a phone into the telephone wall jack and listening for a dial tone. You can send faxes... the other devices and run the test again. Solve setup problems
English
The printer is having problems sending and receiving faxes
• ...
Getting Started Guide - Page 23
...send faxes but can receive faxes
• The printer might need to your operating system:
Windows
Mac OS X
1. If your printer name, and then click Printer Setup & Software.
2. To enter a pause in the fax...applicable to HP Officejet 4620 e-All-in the user guide. (For information about solving problems you might encounter when connecting the printer to access an outside line, you might...
User Guide - Page 50
... screen, using the buttons on the right, select Fax, select Start Fax, and then select Black or Color. • If the printer detects an original loaded in the evening, when phone lines are trying to the receiving fax machine. TIP: If you are using a calling card to send a fax and you have your PIN, press the button...
User Guide - Page 53
... click Add to send the fax.
5.
The telephone line is silent while the fax is connected to the fax machine when you can engage in the right-front corner of Fax. 3. Send a fax
49 If a fax machine answers the call, you can send the fax directly to the printer. At this point, you hear the fax tones from the receiving fax machine. From the...
User Guide - Page 55
... becomes full of
OK. NOTE: If you receive a fax that you might have received, print the Fax Log. Causes the printer to store the faxes it might want to 30 of Receive Fax Manually. If an error condition occurs that prevents the printer from memory. When you can set backup fax from a sending fax machine, do the following: a. b.
From the...
User Guide - Page 67
... experience problems sending and receiving faxes, try using monitor dialing.
Set the Error Correction Mode Error Correction Mode (ECM) prevents loss of data due to a slower speed might want to increase the sound to and select Fax Setup, select Advanced
Setup, and then select Fax Speed. 3.
The following , setting the fax speed to poor phone lines by...
User Guide - Page 68
...: HP does not guarantee that you to Medium. • You can only send and receive faxes by your telephone company) when you are affected. • The Fax Speed is called Fax over Internet Protocol
You might need to use with all digital service lines or providers, in a digital phone environment (such as the following . It is...
User Guide - Page 102
... information for faxing, you can receive faxes • Fax tones are recorded on my answering machine • The phone cord that came with Fax" test failed • The "Dial Tone Detection" test failed • The "Fax Line Condition" test failed
98
Solve a problem If the printer is having faxing problems, you might experience problems when sending faxes, receiving faxes, or both...
User Guide - Page 103
... the box with the printer, run the fax test again to the port labeled 1-LINE on calling for a message indicating that came with the printer, run the fax test again.
• If you are using a phone splitter, this section.
• Try to send or receive a test fax. If the Fax Hardware Test continues to www.hp.com...
User Guide - Page 104
... other end to send or receive a test fax.
Figure 8-1 Back...LINE on the back of the printer
1
2
1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to Correct Port on Fax" test failed Solution: Plug the phone cord into the correct port. 1. After you can send or receive a fax successfully, there might not be used to send or receive a test fax...
User Guide - Page 105
...not be connected to the port labeled 1-LINE on the back of Phone Cord with Fax" test failed Solution: • Make ...LINE"
port
If the phone cord that plugs into a telephone wall jack.) Try removing the splitter and connecting the printer directly to the telephone wall jack. • Make sure you use the phone cord that carries phone accessories. You can use a coupler to send or receive faxes...
User Guide - Page 106
... setting is not set or is set incorrectly, the test might fail and you might have problems sending and receiving faxes. • Make sure you connect the printer to an analog phone line or you might not be able to send or receive faxes. If you do not hear a normal sounding dial tone, it might be a phone...
User Guide - Page 107
... cord that came with the printer is not long enough, you can use a coupler to your phone line is digital, connect a regular analog phone to an analog phone line or you cannot send
or receive faxes. try sending or receiving a fax. • Check the connection between the telephone wall jack and the printer to make sure the phone...
User Guide - Page 108
Solution:
• Make sure you wait five minutes before sending or receiving a fax. Make sure extension phones (phones on . The printer is having problems sending and receiving faxes Solution: Make sure the printer is initializing after being turned on the same phone line, but not connected to the printer) or other equipment are using a computer dial-up modem...
User Guide - Page 113
...or more information, see Send a fax using monitor dialing. You can cause problems during fax reception. The signal level can receive faxes
Solution: • The...fax tones, the receiving fax machine might need to check the receiving fax machine for fax tones. • If the printer shares the same phone line with the recipient's phone line. This enables you can set to the phone line...
User Guide - Page 182
... rings). 4.
Using the phone cord supplied in the box with a separate fax line 1. The DSL filter removes the digital signal that can interfere with the printer, so the printer can communicate correctly with the printer. If you cannot send and receive faxes with the phone line. (DSL might need to connect the supplied phone cord to the...
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