HP Officejet 4620 Support Question
HP Officejet 4620 Support Question
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Question posted by Marilynmmitchel on January 28th, 2013
My Office Jet 4620 Will Not Connect To Window 8 Program
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Current Answers
Answer #1: Posted by tintinb on January 29th, 2013 7:39 PM
tintinb
Member since:
October 26th, 2012 Points: 7,056,560
Member since:
October 26th, 2012 Points: 7,056,560
Your HP Officejet 4620 cannot connect or is not compatible with your Windows 8 Operating System because compatible drivers might not be installed. Remember that you need to install the driver software for Windows 8 on your computer to make this device work. You can download the driver software from the links below.
- Microsoft Windows 8 (32-bit)
- Microsoft Windows 8 (64-bit)
- Microsoft Windows 8 Enterprise (32-bit)
- Microsoft Windows 8 Enterprise (64-bit)
- Microsoft Windows 8 Pro (32-bit)
- Microsoft Windows 8 Pro (64-bit)
Source:
If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.
Regards,
Tintin
Related HP Officejet 4620 Manual Pages
Getting Started Guide - Page 4
... for your printer from the Help menu (Mac OS X):
• Windows: Click Start, select Programs or All Programs, select HP, select the folder for purchasing this printer! For more ...information, see "How do I install the user guide?" on your computer, it might not have been copied to a connected...
Getting Started Guide - Page 6
...; Windows: When prompted, click Network
(Ethernet/Wireless), and then follow the onscreen instructions. Note: If prompted, temporarily connect the... uses proxy settings when
connecting to the Internet, enter these settings are sent, the installation program will prompt you are ...ePrint
Note: HP ePrint is only supported by HP Officejet 4620 e-All-in the messages. Just send your documents and...
Getting Started Guide - Page 10
...might be using in this section or see the user guide. For more information about connecting and setting up additional devices or services with the printer.
2. Note: If you encounter problems setting up the...use a phone cord other than the one end to your home or office.
You also need to use for your country/region to connect the printer to a voicemail service on the back of the printer....
Getting Started Guide - Page 18
...: This section is only applicable to HP Officejet 4620 e-All-in the order listed to establish a wireless connection to install successfully on your computer displays any...your
wireless network might not available in the messages. The installation program installs the software and creates a wireless connection.
• Windows: When prompted, click Network
(Ethernet/Wireless), and then follow ...
Getting Started Guide - Page 19
...printer prints a report with the results of the hard disk.)
2.
Windows
Mac OS X
1. Double-click HP Setup Assistant, and then follow...the computer desktop, click Start, select Programs or All Programs, click HP, select your computer or to a network, you can change the connection type.
• To change from a wireless connection to a USB connection, connect the USB cable to the printer. ...
Getting Started Guide - Page 21
...of the printer and make sure that all other
programs are having problems setting up fax, check the ... running Windows,
• If you are using a computer running Windows
make sure that you are specifying the correct drive
and are connecting using... you might have completed setting up the printer for faxing. Windows Device Manager.
• If the computer cannot recognize the HP ...
Getting Started Guide - Page 23
... you might be dialing too fast or too soon.
If your operating system:
Windows
Mac OS X
1. on the HP Utility toolbar, double-click HP Setup Assistant... pauses in the Applications folder at the top level of connection you need to HP Officejet 4620 e-All-in-One series. This section provides information about ...Programs or All Programs, click HP, select your wireless network.
Getting Started Guide - Page 26
... can open and use the Bonjour bookmark, open the EWS without being connected to the Internet, though some features will not be installed or configured ... then close the window.
on the printer control panel.
For information about the EWS, see "Where is connected to a network, you can also use the printer's home page (embedded web server or EWS) to HP Officejet 4620 e-All-in-One...
User Guide - Page 9
... set as the default printer driver (Windows only 116 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 117 After resolving the problems 117
Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119
Embedded...
User Guide - Page 12
...Set up the printer using WiFi Protected Setup (WPS 199 To connect the printer using the Push Button Method 199 To connect the printer using the PIN Method 200 Set up the printer ... settings...203 Reset network settings...204
E Printer management tools Toolbox (Windows)...205 HP Utility (Mac OS X)...205 Embedded web server (HP Officejet 4620 e-All-in-One series 205 About cookies...206 To open the...
User Guide - Page 20
...), 13x18 cm (5 x7 inch), and two finishes - It resists water, smears, fingerprints, and humidity. Get sharp, crisp images when you use .
HP Office Paper
HP Office Paper is a high-quality multifunction paper.
It is suitable for copies, drafts, memos and other supplies, go to Shop for easy handling without smudging.
Chapter 1
Depending on...
User Guide - Page 41
...printer or TWAIN-compliant or WIA-compliant programs. When scanning documents, you can use ...topics:
NOTE: Your printer and computer must be connected and turned on. Make changes to the right... software does not support TWAIN and WIA scanning on Windows computers, the HP software must be running Mac OS...original • Scan using Webscan (HP Officejet 4620 e-All-in the
ADF. You can also scan...
User Guide - Page 42
...must install the HP software included with the printer.
For more information, see Embedded web server (HP Officejet 4620 e-All-in the right-front corner of the hard disk. 3. Scan using Webscan 1.
Open the ...your printer to open the HP scanning software: • Windows: From the computer desktop, click Start, select Programs or All
Programs, select the folder for your network.
User Guide - Page 52
...fax and dials the next number. Therefore, make sure the printer is set up speed-dial entries. Windows 1. To change any settings, click OK. 6. Click Print or OK. 7. The printer begins ...with the printer. To send a fax to multiple recipients using the installation program provided on your originals.
When a connection is made , the next number is dialed and an error report is ...
User Guide - Page 73
...photos to the email address assigned to your operating system:
Windows 1. NOTE: HP ePrint is only supported by HP Officejet 4620 e-All-in to view your HP ePrint job status, manage... desktop, click Start, select Programs or All Programs, click
HP, click the folder for your printer when you enable Web Services. No additional drivers or software are connected to an active network providing ...
User Guide - Page 106
...Try removing the splitter and connecting the printer directly to the telephone wall jack. Using the phone cord supplied in your home or office.
• Check the connection between the telephone wall jack ... same phone line as some PBX systems, this can cause faxing problems. (A splitter is digital, connect a regular analog phone to the line and listen for a dial tone. After you do not ...
User Guide - Page 121
... Printers or Printers and Faxes folder is not connected to your printer name, and then click Printer Setup & Software. 2.
Right-click the printer icon for the version of the printer driver that is connected wirelessly, and select Set as Default Printer. Solve wireless problems (HP Officejet 4620 e-All-in the list with a USB cable...
User Guide - Page 125
...Windows Device Manager. • If you are firmly installed and aligned in -One series)
General network troubleshooting • If you are unable to install the HP software, verify that:
◦ All cable connections...using a computer running Windows, and the computer cannot detect the
printer, run the installation program again.
Solve network problems (HP Officejet 4620 e-All-in their correct...
User Guide - Page 204
..., click +, and then select the printer.
200 Network setup (HP Officejet 4620 e-All-in-One series) Follow the onscreen instructions. For more information, see the documentation provided with Mac OS X, add the printer to the print queue. Mac OS X 1. If the printer connects successfully, the wireless light stops blinking but remains lit.
Click...
User Guide - Page 209
On the computer desktop, click Start, select Programs or All Programs, click HP, click the folder for your ...Toolbox (Windows) • HP Utility (Mac OS X) • Embedded web server (HP Officejet 4620 e-All-in-One series)
Toolbox (Windows)
The Toolbox provides maintenance information about the printer. NOTE: The Toolbox can use the embedded web server without being connected to...
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