HP Officejet 4620 Support Question
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Question posted by sextoncharlie on December 28th, 2012
Hp Officejet 4620 Won't Connect To Dsl Wireless
I can't get my HP4620 to see my AT&T 2wire wireless DSL
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Related HP Officejet 4620 Manual Pages
Getting Started Guide - Page 6
... software CD, and then follow the onscreen instructions. English
Use the printer
HP ePrint
Note: HP ePrint is connected using wireless connection.
Once you can use these web features if the printer is only supported by HP Officejet 4620 e-All-in the messages. You cannot use the HP
ePrint email address of Use. • Enable the printer to the...
Getting Started Guide - Page 18
... installation 2. Follow the instructions for some systems. To use either a WPA key or WEP passphrase.
If you will be prompted to HP Officejet 4620 e-All-in-One series. English
Set up wireless (802.11) communication
Complete the following steps in the order listed to establish a wireless connection to install successfully on your computer.
control panel display.
3.
Getting Started Guide - Page 23
If your number is only applicable to HP Officejet 4620 e-All-in-One series.
on the HP Utility toolbar, double-click HP Setup Assistant, and then follow the onscreen instructions.
23 Open HP Utility. (HP Utility is the user guide?" English
Solve setup problems
The printer cannot send faxes but can receive faxes
• The printer might need...
Getting Started Guide - Page 26
... open and use the Bonjour bookmark to HP Officejet 4620 e-All-in the Bookmarks bar section, select Include Bonjour, and then close the window. English
Use the embedded web server (EWS)
Note: This section is only applicable to open the EWS without being connected to and select View Wireless Summary.
2. To open the EWS.
26...
User Guide - Page 9
Contents
Solve wireless problems (HP Officejet 4620 e-All-in-One series 112 Basic wireless troubleshooting 113 Advanced wireless troubleshooting 113 Step 1: Make sure your computer is connected to your network 114 Step 2: Make sure that the printer is connected to your network 114 Step 3: Check to see if the firewall software is blocking communication 115 Step 4: Make sure the...
User Guide - Page 12
D Network setup (HP Officejet 4620 e-All-in-One series) Set up the printer for wireless communication 198 Before you begin...198 Set up the printer on your wireless network 199 Set up the printer using the HP printer software (Recommended 199 Set up the printer using WiFi Protected Setup (WPS 199 To connect the printer using the Push...
User Guide - Page 73
... you are needed. NOTE: HP ePrint is connected using the HP printer software In addition to enabling key printer features, you can send an email. You cannot use these web features if the printer is only supported by HP Officejet 4620 e-All-in to view your HP ePrint job status, manage your HP ePrint printer queue, control who...
User Guide - Page 115
..., switch, or router is turned on and working correctly. • Make sure the wireless network is switched on at all times.
For more information, see Set up HP ePrint using HP ePrint (HP Officejet 4620 e-All-in -One series). Solve problems using HP ePrint, check the following: • Make sure the printer is not configured to receive...
User Guide - Page 116
...computer, check the following : ◦ Make sure the printer's email address is connected to your HP printer in the "Advanced wireless troubleshooting" section. • Basic wireless troubleshooting • Advanced wireless troubleshooting
TIP: For more information, see HP ePrint specifications (HP Officejet 4620 e-All-inOne series).
• If your firewall have changed, you must update...
User Guide - Page 117
... router, printer, and your network over a Virtual Private Network (VPN) • After resolving the problems
Solve wireless problems (HP Officejet 4620 e-All-in-One series) 113
TIP: If the Wireless Test Report indicates the signal is not connected to see a Wireless is detected, the printed test report includes recommendations that might help retrieve this information for some...
User Guide - Page 119
... Network Status is Offline, the
printer is not connected to the embedded web server (EWS). Run the Wireless Test Report using the instructions at the beginning of this to connect to a network.
To access the EWS
1. For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in your browser, you might be blocking...
User Guide - Page 121
..., contact your printer name, and then click Printer Setup & Software. 2. Solve wireless problems (HP Officejet 4620 e-All-in the folder for the printer, right-click the printer icon for the version of the printer driver that uses the Internet to provide a remote, secure connection to the checkmark. 3. Right-click the printer icon for the version...
User Guide - Page 123
... web server cannot be opened
Check your web browser • Make sure the web browser meets the minimum system requirements.
Solve printer management problems (HP Officejet 4620 eAll-in-One series)
This section provides solutions to the Internet, try turning
off these settings. Check your network setup • Make sure you are using a wireless connection.
User Guide - Page 124
...; Hardware installation suggestions • HP software installation suggestions • Solve network problems (HP Officejet 4620 e-All-in-One series)
Hardware... printer. • Make sure that the printer is connected securely to both the printer and to
a working order...installation issues
If the following at www.hp.com/go/customercare.
Press the (Wireless) button, and then, using are in...
User Guide - Page 127
...HP Officejet 4620 e-All-in graphical form as the printer name, model number, serial number, and firmware version number), and the number of pages printed from the trays and accessories.
2. When you need to print the printer status report before calling.
1
2
3
1.
You do not need to call HP, it is connected...network configuration page to run a Wireless Test Report. Ink Delivery System ...
User Guide - Page 145
... (17.7 x 8.1 x 14.0 inches) Printer weight (including printing supplies) 6.2 kg (13.7 lb)
Product features and capacities
Feature Connectivity
Ink cartridges
Supply yields Printer languages Font support Duty cycle
Capacity
• USB 2.0 high speed • Wireless 802.11b/g/n 1(HP Officejet 4620
e-All-in all ink cartridges are supported in -One series) 1 This product supports the 802.11n...
User Guide - Page 151
... gray) • Maximum scan size: ◦ Scanner glass: 216 x 297 mm (8.5 x 11.7 inches) ◦ ADF: 216 x 356 mm (8.5 x 14 inches)
HP ePrint specifications (HP Officejet 4620 e-All-in-One series)
• An Internet connection using a wireless connection. • Maximum size of email and attachments: 5 MB • Maximum number of attachments: 10
NOTE: The ePrint server does not...
User Guide - Page 202
... since setting up and using WiFi Protected Setup (WPS) • Set up the wireless network.
198 Network setup (HP Officejet 4620 e-All-in -One series)
TIP: For more information, see the documentation available with your computer or with the wireless router.
While connecting the printer, you might use the printer are available in the embedded web...
User Guide - Page 204
... printer.
200 Network setup (HP Officejet 4620 e-All-in the Setup box. 3. On the printer control panel, press the (Wireless) button, and then, using the configuration utility, see To open the embedded web server. 2. If the printer connects successfully, the wireless light stops blinking but remains lit. To change from a wireless connection to a USB connection, connect the USB cable to...
User Guide - Page 206
... running behind your router, if possible. For
more information about using the configuration utility, see Understand the network configuration page (HP Officejet 4620 e-All-inOne series). Open the configuration utility for the wireless connection. Print the network configuration page, and then locate the printer's hardware address. Appendix D
To add hardware addresses to the list...
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